For a rental listing they had, I followed through with all of their requirements, submitting all…read morethe requested credit reports, applications, and references. I have never been refused a rental before. I received no response from them, however later I called and spoke to the manager who said, "I do not understand why you would want to live there." And that was that. It did not matter that I wanted to live there. The women who assisted me with the application were very nice, but the manager was inappropriate and abrupt!

AVOID AT ALL COSTS. I wish to warn everyone looking to rent an apartment on Maui not to use Pali…read moreKai Realty. They try to charge you three times the security deposit to see how much they can get out of you financially, which is ILLEGAL, and believe me they know it too. When I refused to pay it, they gladly accepted one month deposit. Once you rent from them, you will experience intrusive behavior with them needing to inspect your rental every month or so including Christmas Day. When you move out, you will not see your deposit again. They are notorious for withholding money. Toward the end of my lease they suddenly wanted to increase my rent by $500 which is illegal also. When I refused to pay it, they raised it by $250 instead. The rental I had was roach infested when I moved in, the three dressers had broken handles and missing drawers, the couch was broken, the cutlery wasn't clean, the faucet in the guest bathroom room didn't work and they refused to fix it until it almost overflowed one time when a friend of mine got it to finally work and couldn't turn it off. The staff of Pali Kai also spy on you each time you come and go from your unit with the on-site security camera. They don't like you having guests or friends over to visit and they email you to tell you how often your friend visited you. They would not let me begin my rent on the first of the month and told me I had to start my rental agreement immediately and pay a pro-rated amount in which there were 8 days remaining before the first of the next month. These people are desperate and use every manipulative tactic out there. True con-artists at best. Beware of Bob Jilek and Josh Guthrie in particular. They are the rudest people I have ever dealt with as far as landlords. Renting from them can turn you off living on Maui for good.

When we were ready to sell our Kihei condo we contacted Mateo to list for us. We chose him because…read moreof the knowledge of our property and we soon realized what a great decision we made. From the beginning Mateo took the reigns and guided us through the selling process. He helped us stage and prep the property to give us the best chance of getting a full price offer. The photos he used were absolutely stunning, and we sold our condo in just 5 days. If you are ready to buy or sell on Maui do not hesitate to contact Mateo, you will be glad you did. Thank you Mateo for your assistance, we will forever be glad we listed with you.

I had finally decided that a place on Maui might be for me. I was referred by a trusted friend to…read moreBob Cartwright at Whaler's Associates. With no pressure but with facts and a very in depth knowledge of of Maui he helped me first to decide IF I wanted and could afford to buy something there and then WHERE. We found ty he perfect place and he we helped us to get a fair price. Only a few months later I was made aware of a more desirable unit in the same area. Bob Cartwright helped me to sell the first one and buy the second both deals being financially advantageous. Bob Cartwright is a consumate professional who is more concerned with your purchase being a wise one, not just another sale made. Thank you Bob! Faye and I so appreciate you! RW

I had a few questions about some properties and was upfront about not being close to a commitment…read more(due to lack of funds). Even though I was obviously not ready to be a serious buyer, they were super quick to reply with comprehensive answers along with some Aloha spirit! I found their site chock-full of information and fairly easy to navigate... although there may be just a few too many choices for my liking. Overall though, it was a great experience.

working with Tricia was a great experience. She was the property manager for the rental unit my…read morefamily and I lived in. She was always easy to work with and very accommodating with any needs or requests we had. I highly recommend her

Tricia is thorough and professional. She puts 100% into her business and has been outstanding to…read morework with. I've worked with her for many years and known her for 15, and she has always been a pleasure to deal with.

We just closed on a beautiful home and Mark made this dream come true possible for our family! The…read moreunique part in our case is that that we live in California and wanted to purchase a home on the Big island. From the beginning to the end of the process, Mark was in constant contact with us for all of our questions, with great information and had many excellent suggestions along the way. He not only was professional, but courteous and very prompt. We flew to Hawaii and met in-person and he showed us all the homes of interest. Once we made our choice and flew back to California, he was in constant touch via phone, text and email. He was there every step of the way including all negotiations with the seller's agent, walk throughs and close. He did all that we asked and more. We highly recommend him and had an excellent experience and are so very excited. Thank you, Mark!

Mark is a great realtor. I found him while in California by searching US News and World Report's…read moretop 50 realtors in Hawaii. I left a message, he called me back and we talked. He asked good questions. We actually never met until escrow closed but we did FaceTime several times throughout the process so I could see the property and participate in the inspection, walkthrough, etc. I found his guidance and advice to be spot on. He really knew the market, knew what the market would bear, how far we should take our negotiations, things like that. I would definitely recommend him and his company to my friends.

We purchased in 2020, and we love it! Really great sense of community despite being a larger…read morecomplex. Very quiet complex, probably 60/40 owners to renters ratio. Security and maintenance team are super nice, as is Brian the manager. Lots of young families and retirees living here, if you're looking for a more high energy "vacation" style property this probably isn't for you, but as a family we absolutely love our quiet little slice of paradise.

My daughter lived at Southpointe and also my boyfriend for many years, I also am a real estate…read morebroker and have sold many units in this complex, my clients all seem to be happy living in this complex. The staff is very friendly and take good care of the place (better than some other complexes) Brian, the resident manager is nice and seems to take care of things when they come up. Thumbs up for Southpointe at Waikoa!

I have had the pleasure of knowing and working with Linda for quite some time now. She is extremely…read moreintelligent and up to date on market analysis, mortgage lending, global economy etc. Linda has always come through with great connections with different vendors around the island and is an incredibly talented designer as well. I highly recommend her to anyone looking to buy or sell real estate in Hawaii!

‼DO NOT BOOK ANY IF THEIR LISTINGS!!! This company canceled my reservation after payment was…read moreprocessed and then relisted it for twice as much. The explanation was "technical issue" and proceeded to blame AirBnb. They then didn't refund the amount or properly cancel the reservation effectively withholding the payment. Insanely unprofessional and incredibly shady.

My husband and I had the good fortune of working with Genesis Buduan of Coldwell Banker Island…read moreProperties, Kahului branch, in the purchase of a home on Maui. This is not our first purchase on Maui and we've worked with several different agents over the years. Genesis is absolutely the best agent we've had the pleasure of working with. He sincerely enjoys working with his clients and works very hard at ensuring your property purchase goes smoothly. He responds to calls, emails and texts immediately and keeps you informed of all phases of the real estate transaction. If you are looking for a real estate agent on Maui, that you can trust to have your best interest at heart, who is honest, easy to work with, and will make buying property less stressful, contact Genesis Buduan at Coldwell Banker Island Properties in Kahului. You won't be disappointed.