Scheduling was easy. Tech was timely and professional. He Triaged my washer and provided quote…read more More importantly, Jason recommended a course of action which ended up saving us $500.

Had a gentleman come out to fix our speed queen. Man DID NOTHING and didn't tell the truth. Told…read moreus the washer to replace would cost over 2,000 to 3,000 dollars ! that you couldn't find a new one under that HE KNEW! Well bought a brand new one for $ 1600. But the problem is they charged us $ 165.00 to come out from Wanchese to Manteo to tell us that. Literally. My Dad is 92. Really expensive and was not happy.

Professional, fast, inexpensive. Do not even think about using anyone else if you live in or near…read morethe Outer Banks of North Carolina. Coastland Appliance is the only authorized Wolf and Sub-Zero repair company serving the Outer Banks that actually has knowledge about Wolf and Sub-Zero appliances. Chuck from Coastland Appliance expertly diagnosed and quickly replaced the defrost heater in my Sub-Zero freezer.

They did not bother to return our numerous calls. Being busy is one thing, being totally…read moreunresponsive is another.

So very glad I called! Keith was able to come several days earlier than originally planned which…read morewas wonderful. He quickly diagnosed the problem with my dryer, had replacement parts on his truck, was able to perform the repair, and confirm that the rest of the dryer was operating properly. Very reasonably priced repair. I couldn't be happier!

Keith came out to repair my washing machine today. He listened to it try to run and immediately…read moreknew what the issue was. He had it fixed within minutes, then stayed to make sure all the cycles worked properly. While he was here he also took the initiative (after asking permission) to fix my wobbly dyer too. In addition to the quality and value, he was very professional, very personable/friendly, and had some excellent customer service touches - called before arriving, asked where to park, asked which door to use, let me know what type of vehicle he was arriving in so I would know it's him, and didn't mind my loudly barking dog. I would use this company again in a heartbeat!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

Quick response to a noisy washing machine with the service fee apply to the work to be done. After…read morea few minutes of listening to the machine run he reached the problem being the drain pump. Agreed to replace pump but after replacement he did not run a complete cycle to verify the issue was resolved. After he left I ran a complete cycle with the same noise as before the pump replacement. Reached out to inform him the pump was not the apparent issue expecting to receive a response but none has been received to date. Would not use service again. Problem of noise still exists.

I recieved a response to my initial request. Provided information regarding services needed. My…read moreresponse shows as read with no response from the company..

I called many companies this morning (Friday) to ask about a fridge repair on my 7-year-old LG…read morefridge. Fair Repair was the only one to answer my call. Maksim initially scheduled with me for Monday but ended up calling later in the afternoon to say he could squeeze me in today. So wonderful to not be without my fridge all weekend! He diagnosed the problem immediately, remedied it quickly, and charged us fairly. He could have sold us a new compressor and we wouldn't have known the difference, but instead he simply cleaned it for a fraction of the cost. Maksim's honesty and professionalism has earned our business, and we will definitely be recommending him to friends!

John, the owner, is what is missing in appliance repair: responsive, easy to understand, focused,…read moreand effective. Great experience in dealing with an ice maker. Would not hesitate to call on him again.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.