First floor room , not bad except about 11pm the upstairs guest took a shower , there was a steady…read moredrip between the walls for a solid 30 minutes . Staff : very friendly . Rom was clean . I would stay again but maybe on the top floor

clean room, convenient location. The one drawback was in the…read moremorning, the deadbolt would not retract. I couldn't get out of my room. It took several minutes and MANY tries and it finally retracted. The staff told someone else in my group that the hotel is new and still settling -- could that be the cause? Regardless, this was inconvenient, and in case of emergency would be dangerous. Please address this.

The manager, Leslie, is an amazing human and goes above and beyond to serve guests. We had a…read moreproblem with our hotels.com reservation, and Leslie spent an hour with us helping us work it out! She also talked with so much empathy understanding what money means to people. And she understands that travelers are weary. Leslie deserves all the credit for making this hotel go from good to great! Give that woman a raise!

We stopped here on a road trip and I was very pleasantly surprised by the quality of the hotel (and…read morefrankly shocked by the other reviews I am seeing). The king room was standard and modern - clean and comfortable. Enough room for chargers and items. Bathroom had nice showers and plenty of space. Staff was very friendly and courteous. I am not a big eater but I was surprised by the quality of the breakfast. It was quite good! They also had breakfast to go bags which I truly appreciated. We also were able to order a late night door dash from food locations in the area which was quite convenient. Definitely recommend.

Absolutely horrible stay. I had two rooms for 7 nights here. My room was cleaned once my entire…read moretrip. They say they clean rooms every other day however that is not the case. When I called guest services to ask when my room would be cleaned on a day in which they were supposed to come in I was met with a rude attitude and told they can't do it today they are too busy. I have had to take my trash out twice myself. Have no lotion, soap, or body wash, and no toilet paper. When I have gone down to the front desk to ask for things I have ran out of no one is ever there. I've rang the bell and still no one comes out. It is extremely difficult to catch someone to get the things you need. As far as breakfast goes they clean up 20 mins before it is scheduled to be over and make you feel like you are inconveniencing them when you come down 20 mins before, even though I did not ask for anything. They are constantly out of food, coffee, and juice. I experienced this both at 7am and at 9am (breakfast is ran 6-10am). Save yourself the headache and frustration and stay somewhere else. Cleanliness is not the best either.

Stayed here 10 days for work. Towels were dirty when I checked into the room. The toaster in the…read moreroom set off the smoke alarm and the front desk guy called the fire department to turn off the alarm. In that situation, you're not suppose to call the fire department unless there is an actual fire. Anyway- the front desk guy (Jesse) was pretty rude about the whole situation as if it was my fault that their toaster wasn't working properly. He told me I wasn't allowed to use any appliances in the room. He also tried to make me feel bad by saying it would have been all my fault if the entire fore alarm system went off and woke everyone up. The hotel itself is kind of dirty. There are stains all over the floor and on the couches in the lobby. Housekeeping never came to my room my entire stay. The breakfast is mediocre.

Check in and out went The person at the desk was very nice and friendly. We do have a support…read moredog. She did get to stay for free. This is an older hotel. Everything was very clean. All amenities worked as expected. The breakfast was good. Theirs was notably better than others I have stayed. Check out was easy.

Updated review. Worst!!!! There was a brand new AC/heater installed in the room, but we found out…read morelast night it was not plugged in. The reason it was not plugged in was because there was no suitable 30amp outlet for it! It was cold last night and we had ZERO heat! Further, the door leaked and so there was continual cold air blowing in around the cracks. This says everything about TOTAL MISMANAGEMENT of this facility. Shame on Best Western!! Allows pets. This is a two story building with outside access to rooms on both floors. It is clean, but very basic. The pillows are hard foam and very uncomfortable. There is a refrigerator and microwave in the room. There is plenty of parking. It is very noisy from highway.

This hotel is well kept, a really nice facility. The staff is excellent. We left some pills and…read morewhen the staff were asked, they were extremely helpful and mailed them to a hotel we would be staying at a later date. Bottom line nice facility, excellent staff! Mike S from South Carolina 5/10/2025

Bright and new '6'. The pool closes early in the evening. Across the street is a car-wash that'll…read morejolt you awake with hisses, bangs and air pumps. Rooms are top. Rebel review: 4

This was a nice stop on our recent road trip…read more The hotel was very clean and reasonably priced. The bed was comfortable and there was plenty of hot water. Coffee in the lobby 24/7 and a hot breakfast included. The employee at the front desk was very friendly. I would definitely stay here again if my travels bring me back to the area.

We were very pleased with our experience at this property. We arrived last Friday afternoon and it…read morewas not very busy at the time. Our room was ready upon arrival and upon entering the room and checking out things, we were happy with the condition and space of our 2 Queen bed Studio room. The room had a little "living room" by the window with a 2nd TV, sofa, and desk with chair. The bathroom was very clean, bright, and adequately spacious. We were able to get to breakfast just as it was beginning and the selection and quality of what was available was good. The staff were very friendly at check-in and anytime we encountered them as we were leaving or returning to the hotel. The location was great - very close to I-40 as well as shopping, eateries, gas stations, etc. Our beds were comfy, and considering the location, we found our room to be very quiet and well insulated from noise from the major road just outside of the property. We would not hesitate to stay here again if we are back in the area. It's among the best hotel properties we have stayed at within this class/category of properties.

I was traveling through Oklahoma when a severe thunderstorm hit the area. I immediately needed to…read morefind lodging and Mr. Kao and staff were very accommodating and helped me find a room with little to no trouble and even helped me get my military discount applied to my room rate. I will definitely be staying at this Days Inn the next time I am near El Reno, Oklahoma.

Don't waste your money here. There are roaches, my room smelled like urine, this room was just not…read moreclean, the AC was not working, my bathroom was filthy they obviously do not clean the floors or anything just gross. Do NOT recommend.

Clean, nice folks behind the check-in counter. Hold on, the hotel was clean, not the folks behind…read morethe counter. But I'm sure the folks behind the counter were clean too. However, there was that plastic covid shield, so I couldn't actually verify that. They looked clean. The nice folks checked me in quickly, answered my questions about the area, and informed me that they had a hot breakfast in the morning. What more could a weary traveler want. Quiet, that's the more. I got that too. After my good nights sleep, and considering my disappointing meal at Braums the night before, I was famished. I was looking forward to the mornings hot breakfast. Well, El Reno Baymont was lacking in breakfast delicacies, as Braums was lacking in basic taste. I walked into the eating area, to find 2 grey sausage patties, and a pale egg something. Nothing much else but a few slices of bread. I didn't even see a toaster. You'll sleep soundly, but don't expect much else. Quick Tip: I'm not sayin, but I'm sayin, right next door is a beautiful Holiday Inn Express. The smell of bacon was wafting its way toward where I was parked. A hungry traveler might have the urge to follow that enticing scent to its origin.... I said might. (there was a pancake machine too)

Comfiest beds we've slept in on our 2 week trip. Really good coffee too. Clean and comfortableread more

The staff was nice, and the bed was comfortable. Good overnight stay after a long day of driving…read more Disliked · Breakfast was a bust as the oven wasn't working, and all they had were undercooked potatoes, bread, and cereal.

clean, newer, lots of towels. negatives: the toilet is only…read morea little more than a foot off the ground. toilet paper rolls make you reach behind you to use. tub floor is very slippery.

This is one of the worst hotels I've ever stayed in....tryed taking a shower on 3 different…read moreoccasions on 3 separate days and every time you get scalding hot water cold water luke warm water all in the same shower...this is the second time my boss has booked me a room here and it absolutely sucks......there isn't but 1 person here that speaks English.....