I interviewed 3-4 places to get orthodontics. Frost and Ford are amazing and I love their staff…read more Recently, I went in for a checkup, and an accident on their part occurred. Accidents are allowed to happen, people are human. It's how the situation was handled afterward that was totally unprofessional. Because of the mishap I needed an emergency dental appointment and was having difficulty getting in anywhere. I called their office the next day asking for help finding a DENTIST who could fit an emergency case. They were so afraid to take ANY accountability for the mishap that I left feeling gaslighted, that what happened couldn't possibly have happened the way I explained. I was pretty much called a liar in professional language. It's was truly disappointing to feel the fear around an accident that they lost touch of how to communicate with a patient in need.

Fantastic, timely and professional consultation and evaluation. Our daughter got her braces on the…read moresame day. Staff and Dr. Ford were great! I highly recommend this Orthodontist!

Dr. Terry and staff are the most caring and professional people. They moved mountains to make sure…read moreI was taken care of and that appointment times worked for me. Dr. Terry really does want everyone to be happy with their smile and I couldn't be happier with mine, now. I highly recommend this office.

Shady practice. High employee turn around so no one knows what is happening in office. Refused to…read moreuse my kid's preferred name. Didn't keep accurate records of services provided. Disorganized- More than once had an appointment that they didn't know why my kid was there because they couldn't keep the Invisalign trays in order, so I missed a lot of work for no reason. When we moved out of state they refused to give us the rest of the Invisalign trays that were already ordered and charged me full price even though only a small portion of the agreed upon services were performed. $3200 out of pocket paid in full and a year later they are charging the insurance they said they didn't accept. Shady business. Smile Bright provided better service through the mail at half the price; no missed work and no disrespecting my kid.

Dr. Suter is the best out there!…read more I had gone to several orthodontic locations here in the Springs, and Suter Orthodontics was the place that stood out above all the others. I feel comfortable every time I walk in, as I'm greeted by the lovely Mrs.Elena. The other orthos were either pricier for braces/Invisalign and even said I'd have to get teeth taken out. Ridiculous right! But I'm so glad I went with my gut feeling and began my braces journey with Dr. Suter and his team! I definitely recommend

We've started the dreaded braces process with my daughter which was a bit terrifying for both her…read moreand my husband and I. But honestly, this office takes care to explain the process and make it as easy as possible and we all couldn't be more thankful. Truly. She leaves smiling each time and we leave assured we chose the right off. I do have pictures I could add, buuuut I don't think my daughter would appreciate that lol!

My eight-year-old got Invisalign here. Here's what she has to say: "I like that they have cookies!…read moreThe people are nice, and will chit-chat with you about things like goats! Haha! If you get enough points, you can get prizes with them. There are video games and iPads in the lobby. I like the orthodontist and the people who help him!" As for myself, I appreciate they they can do a monthly direct deposit from our Health Savings account! I don't need to worry about payments. The staff are super nice and helpful!

The front desk always are good with customer service and I like the doctor but I am paying $6000,00…read morefor braces so I don't think it's right that every time we go in half the dental assistants are new people who are not trained and do not know what they are doing so everything takes twice as long while they use you to train them.

Daughter super excited to get braces. Reception folks are the rudest I've dealt with. Zero follow…read moreups to schedule appointments to adjust braces. This is so easy to do but they don't even care. Take the money and that's it. Never go here if you expect any modicum of service.

Not the same level of service after change in ownership. We were really dissapointed with their…read moreRangewood location. Very unorganized, rude front desk and they have no regard for your time( called back 30 mins after appt time). Very vague information given from the dental techs. We had to ask questions in order to get correct answers. We had braces put on for our 13 year old son when Dr watts was practicing. If we would have known that he wouldnt be supervising the entire process, we would have gone elsewhere.

Dr. Gaworski and his awesome staff make you feel welcome and cared for every time you step through…read morethe door. I cant say enough good thing about them. I would recommend if you are looking for an orthodontist to make Dr. G your first stop

Dr Gaworski and his staff are amazing! Always taking good care of my boys orthodontics. Dr G goes…read moreabove and beyond in his knowledge and skills! Thank you from the Sokol family

The dentist and hygienist are decent, but the front desk staff is incredibly rude. My daughter…read moreneeded to have a cavity filled, and since she has Bailey's braces, the wire needed to be removed first. My regular dentist coordinated with Bailey to remove the wire and put it back on after filling the cavity. Unfortunately, due to a blizzard the night before, my regular dentist ran 30 minutes late because of the road conditions. This caused us to miss our 12:10pm appointment to have the wire reattached at Bailey. I had mentioned this possibility to the hygienist before leaving Bailey (my dentist had called to inform me of the delay), and she told me they take lunch at 12:30 pm. However, she advised that if we were running late from our other appointment, we should call and return as the wire had to be put back on. Thus, once the cavity was filled, my regular dentist called Bailey, explained he had just finished the filling, and advised us to head down to Bailey. Bailey was indeed closed for lunch when we arrived, so I returned when they reopened at 1:45 pm and explained the situation to the front desk associate. Instead of understanding a situation outside my control, the receptionists blamed me for missing the appointment, saying I didn't allow enough time between appointments! However, I didn't make or coordinate the appointments; Bailey and my regular dentist handled that. I simply stated that their coordinated appointments worked for my schedule. When I tried to explain this, the receptionist told me there was nothing they could do; fitting us in would cause other people to have to wait, and I would have to return when they had an opening. Here, it's important to note that putting a wire back on takes approximately 10 minutes. I told the receptionist I lived 30 minutes from the practice and had already driven down as instructed. Again, she said no, I'd have to return when they had an opening. I can understand being busy. However, I can't understand blaming a client for something they had no control over, for being unwilling to make accommodations, or for being rude. If I hadn't paid for my daughter's braces already, I would find someone else with better front desk staff. I will definitely do this for my youngest daughter, who also needs braces.

I am about 1/3 of the way through my braces program with Dr. Bailey, and as an adult new to braces…read morebut not several other dental issues, I have to say that Dr. Bailey and his team have been so great from the beginning. He came up with a treatment plan for me to fix some other issues before starting braces (and even for after as I'll need restorative work done), and because of that I'm really confident in the outcome. Dr. Bailey is down to earth and his office is really nice and easy going. I never felt pressured or sold into them, and they're always available if any issues come up.

Horrible experience!!! If you go to this place make sure you compare your EOB from your insurance…read moreto what they charge you!!! I've been dealing with this since 2022! The bills make no sense and it doesn't match what my insurance is saying I'm supposed to pay! Also, as much as I kept on asking for the bill with the explanation.... Nothing! They always say they are sending it and NOTHING!!! Since 2023!! I work very hard to earn my money to feel like I'm taking advantage of! Report to the insurance!! Share the word! They owe me close to $600 and just sent me a $25 check in the mail! It seems like they don't have core values or integrity! Which is sucks because they look like a good place! My question is, if their billing is so transparent then why I'm not getting an explanation in the mail or over the phone about it?! Very weird!

I've been going to Cheyenne Mountain Modern Dentistry for about 3 years now and have seen all of…read moretheir doctors and most of their hygienists. The staff are all generally kind and their doctors are knowledgeable. The quality of care seems pretty average and they are somewhat attentive... The struggles I have with them are: - Upselling. I have dental insurance, yet I am always out of pocket WAY more then I thought I would be going in. With little reason, I am just told 'this is what you need' without any WHY I need it. - I never get follow up calls or explanations from them - i.e. My EOB from my insurance states different billing codes and amounts then what I was charged and no one has followed up with me - it's been nearly three months. - The employees never seem to know answers to questions I ask - I.E. what type of work am I having done? How long is my appointment? When should my son be seen? etc etc. I am met with employees who don't know, have to 'get back to me' and just are not trained well AT ALL. My story lies here: During my pregnancy, I was told everything was great. After having my son, I am immediately met with "you should have been seen every 3 months" and was told it was MY FAULT. I got back into cleanings and a plan and even had a bridge completed (something I have been waiting 20 years to do.) Bridge was done with complications which I NEVER GOT A CALL BACK and when I called they said it was because the doctor was on vacation - they blamed my doctor! Talk about unsupportive staff. Now I am being told I need ANOTHER deep cleaning WITH genetic testing and it's more money. Red flags you guys! Do better. I have yet to get a call back to really explain to me WHY I've paid what I've paid and WHY I need more work done. I don't know if I'll go back to be honest.

We were traveling and my permanent retainer started coming apart and was painful . I found Dr…read moresanders on Yelp. I called their office to see if they could help. Their office staff was so kind and got me right in. Dr . Sanders was able to quickly fix it and was so kind. I appreciate their help so much in making our long awaited trip from home a great one!

Dr. Benning epitomizes what it means to be the "Best" orthodontist in Colorado...in the world…read moreeven!! His work is meticulous, his assistants are caring, compassionate and downright fun and his front office staff make you feel welcome with a warm and friendly greeting and smiles throughout!! Love this office and staff and would recommend no one else!!

Don't go here. I was…read morereferred by my dentist and had high hopes. I had braces when I was 16 and the whole experience was terrible for me. Because of the shape of my bite, any mouth movement & I'd stab my cheek in the wires. I was not willing to do braces or wires of any sort today. I voiced this over & over. Immediately upon talking to the assistant and doctor, I said I'd do anything possible to stay out of braces & that I wanted Invisalign. I'm 40. I had braces at 16 & had minimal movement in my teeth in 24 years and by other orthodontists opinions, I'm a good candidate for Invisalign. Upon examination she refused Invisalign for me. Claimed that they don't work. She wanted to put me in braces for over a year and then a permanent retainer. She invalidated my experience and said it wasn't as bad as I thought & that it won't be that bad now. I know my body and I know my experiences. It's pretty awful to be told that I don't know these things by a complete stranger. I didn't reject the braces in office. But I have a sensory processing disorder and the permanent retainer is a no go. I would yank it out with a pliers at home if it was given to me. I told her "I can't do the permanent retainer." Her posture changed. She was defensive. Then she talked about how her husband is ok with it so I should be too. Then I repeated, "I can't do it, it's a sensory thing." So she proceeded to tell me how all her adult patients are happy with it so I'll be fine. Then I stood my ground. "I will not be doing the wire." She clenched her jaw and was VISIBLY upset and angry. She tried to hold it over me that, "you're paying me to do a good job so this is what I want to do." I repeated that I WILL NOT be doing that & it's final. She then suggested a retainer, which fixes nothing. So she still refused Invisalign. At no point did we discuss my expectations or goals. It was only what SHE wanted for my teeth. I shouldn't have to announce a disability for my "no" to be respected. No means no in any and every context and setting. Listen lady, I don't know who you think you are but I'M paying YOU for services. You aren't paying me. You don't get to tell me what happens to my body. You don't get to tell me what I can and cannot handle. You don't get to tell me that my memories of experiences are wrong. I have to deal with your suggestions, so what I say is final. You could have had my business. I trusted my dentist and would have blindly walked into treatment with you at your office, which would have been a mistake judging by the other dissatisfied reviews I read. Thank goodness I triggered you and saw your true colors. I feel bad for the kids who are your clients.

My son, daughter and wife were treated here. Dr. Batterson was amazing with all three. They all…read morelove the quality of care and thought the staff was amazing and very helpful! I would defiantly recommend Dr. Batterson for your Orthodontic care!