If I could give this no stars I would. My husband wasn't feeling well since Dec of 2021. The PA…read moregave him steroids and kept sending him to the ER for because she was so inept she couldn't do her job. We asked to talk the Dr and they kept brushing him off. Bottom line, my husband has a serious rare cancer that went undiagnosed by this office for over 8 months. Please whatever you do don't go here.

Stupidly sent my son here after he aged out at the pediatricians. He comes out of there with a…read morescript for Wellbutrin. A healthy 19yr old boy goes to this NP for the first time and is put on mental meds and pain meds, because he said his knees hurt sometimes. "Well, here's 800 mg of ibuprofen for you." You wonder why young people have problems? Send them to providers like this! There are steps providers take before adding drugs. Again, he's 19 and very healthy and just left his pediatric doctors. This is what can happen in just a few minutes in the office.

The idea of "masking" for every sniffle is a craziness in this office must stop…read more No - you will not catch my sinus infection, I'm negative for CoV. Why push masking on everyone with a sniffle. This only serves to create an issue where there shouldn't be one. Again, as many note in their reviews, the front desk personnel may be following orders but some do so in an arrogant manner. This seems to depend on the staff member. I have a greater issue - one of the front desk personnel wiped her nose ALL over her hand. My doctor visit was great but to see this on my way out...

I see Dr. Booth and Autumn and they are both great. They've listened to all my concerns and help…read moreget me the care I need. However, I was signed up for the mental health program through Integral Health. Nobody ever informed me how the billing would work and that it would be included in my Primary Care statement. After 6 months of seeing my "therapist" I got blindsided with a $500 bill for my 2025 sessions. I was never given a bill for the 2024 sessions or informed that it was covered by my insurance. My "therapist" was late to every session and I don't think I got a full 30 minute session ever. I've been with PCWNY for 15+ years and I'm so disappointed that I was bait and switched by this third party program that did nothing for my mental health other than make it worse.

I just had my first visit here and I'm so pleased at how smooth it went. At first i was like "this…read moreis weird" because he is young and longer haired and has one exam room. However now I'm realizing the benefit of having a doctor who has the time to ask you a bunch of questions and he actually listens to the answer. Getting referrals and scripts was really easy, which is something i used to have trouble with from my previous PD. I'm really so happy with my experience there.

I have been seeing Doctor Elliott for a year now and he is, hands down, the most compassionate…read moredoctor I have ever encountered. Every time I go in, he takes his time, asks me lots of questions and really cares for his patients. I cannot say enough good things about this doc. If you are looking for a primary care doctor, look no further. Also, he has an online portal system that is very handy and convenient where you can make appointments, pay bills and access your records. Very valuable if you are seeing multiple specialists who need records and info.

As promised, I had my outpatient procedure today and would like to update! Dr. Tambar and her…read moreattending nurse were wonderful (I regret I don't remember her name)! Just like last time, everything was ran efficiently and I was in and out in a timely manner. They did a wonderful job of numbing me up with lidocaine ... when I felt even a bit of anything and would make a wincing face, the attending nurse would notice my reaction and the doctor would give me more. I am such a wimp when it comes to physical pain at all, but it has been almost 7 hours since my procedure began, about 6 1/2 hours since the last shot of lidocaine, and I don't feel much at all. I followed their instructions and they gave me an ice pack to immediately put in my bra on the side of my outpatient procedure and I'm home. They will send to pathology to confirm I am ok and they scheduled me for a follow-up next week. I really love it here. I hope I don't have to come back here, of course, due to the main focus of this office ... but if I did, I would feel I was absolutely in the best hands, and these are warm and compassionate ladies working here, and I truly recommend this place if you find yourself in need of care for your "girls" ... you will be treated with dignity and respect and wonderful bedside manner!

The care I've received at Highgate is typically fine and occasionally bad. I think this office…read moresuffers from the same problem plaguing many practices: the doctors simply don't have enough time. This isn't their fault, but it does mean that you aren't likely to be treated as thoughtfully or thoroughly as you should be in a perfect world. Oftentimes I will have an issue, get an appointment quickly, be seen very briefly, and leave with an RX in hand. And most of those times, that is all I truly need and I'm satisfied with that. I liked seeing Dr. Semidey because she was very bright and astute, but she has left the practice recently. One of the worst visits I had was a same-day visit I requested because the lymph nodes in my throat had been painfully swollen for a few days. I saw a male doctor whose name I can't recall and he dismissed me completely. He said it was likely due to allergies and recommended I take allergy medications that I already take daily because yes, I do have allergies! I knew that this wasn't a typical symptom for me. The next day, I could barely speak and was in immense pain. I had tonsillitis. The office was helpful when I called back and prescribed me antibiotics, but I would never accept an appointment with a male physician again. I have been reassigned to Dr. Jacobs now that Dr. Semidey is not available. The advice I would give to patients (in general, not just Highgate patients) is to inform yourself as much as possible so you can best advocate for your care. Ultimately doctors are the authority, and I'm not the kind of person who is skeptical of the medical field as a whole, but knowing as much as you can about what is going on, what could be causing it, and what kind of solutions you're searching for can help you direct your care and advocate for your best outcome.

Stacey and her PA's (Jenna)will not see you if you are sick instead they push their work to ER or…read moreurgent care. Do your job better or switch careers. they will neglect you

Everyone in the Orchard Park Dermatology office is friendly and accommodating. They are always…read moreready and willing to help. I recommend them to everyone!

This is a great facility close to my home and the nurses are smart and helpful. I have never had…read moreany issues with their care.

I have been seeing Dr. Lane for two years now and wanted to share my thoughts about this fine…read moredoctor. One of the things l most like, is she never rushes you. When she is with your all her focus is on you and the issues at hand. None of that talking to you while running out the door. Secondly, she doesn't over prescribe. And each medication is reviewed for effectiveness and dosage. But mostly l like her bed side manner. Extraordinary! So few doctors these days possess this extremely important part of patient care. Dr. Lane truly cares for her patients individually. I am so glad l found her and am in her practice. (Also, scheduling is a breeze and there is very little wait time before you're taken in.)

I can't say enough great things about Dr. Southard and his staff. I've been seeing him for 12 years…read morenow, and at each visit Dr. Southard sits, listens and goes through my examination with unmatched care and thoroughness that I've not seen in any other practitioner. I don't know if the doctor is accepting new patients, but if you are in the market, don't hesitate to check out this office.

I have been a patient of Dr Fuad Sheriff at Amherst Medical Center for many years. He is a…read morephenomenal doctor--extremely knowledgeable, caring and responsive. I am diabetic and had 3 bouts of cancer. Dr Sheriff has seen me through it all. His staff also is wonderful. Nurses take direct calls and respond back quickly with answers or appointments. I am very appreciative of the great care I receive from Dr Sheriff and all the staff at Amherst Medical Associates.

This clown is a total loser. He's been my GP for 2 years. I just fired him. When ever neede, he was…read moreunavailable. He only wanted to collect the fees from a bi-annual visit.

Dr. Thomas Artim, Dr. Steven Becker, and M. Patricia Whistler (Family Nurse Practitioner) work out…read moreof Cleveland Hill Medical Group. I first encountered their office when I had to get a physical for my new job about 9 years ago with Dr. Artim. Being new to the area and on my own insurance for the first time, I needed a doctor. I was able to join with Dr. Becker as a new patient as the office left a good impression. I mainly see Trisha Whistler, the NP for all my checkups, etc and I have also been able to see Dr. Artim when needed. I've actually only seen Dr. Becker once or twice for a call in appointment. I find everyone there super friendly and easy to work with, be it scheduling appointments, checking in/getting info, and the nurses who do the initial visits. It isn't the most modern looking place, but the staff is very well informed. Records on computer, super fast electronic prescription sent to my pharmacy, etc. They have an online portal through their website now too. They have given me good informal referrals for specialty doctors, have kept up on my immunizations, and in general, I feel the practice is just well run. They do not have super extended hours (7:30/9 to 4/5 depending on the day, and alternating Saturday mornings), but I have always been able to get in the same day if I call with a problem that I might need a prescription for (e.g. ear or sinus infection, etc) and they squeeze me in before closing. A nurse always calls back within an hour or so. I have never had to rely on going to an Immediate Care place instead of them, and you don't have to make a general appointment 3 months in advance. I don't get sick much or have any chronic conditions, but for general practitioner need, they totally fit the bill for me. The only slightly poor experience I have had was with Dr. Becker who's bedside manner was a little brusk when I came in with a mysteriously spreading rash on my arm, but I almost always see Trisha and she is excellent. Dr Artim is very nice too. Also, when you call after hours, they can connect you to an answering service if you have a problem and need to speak to a doctor, but there is no general voicemail available if you needed to leave a message about canceling an appointment/needing a refill.

The absolute worst group of so called professionals I have ever dealt with. The office staff is by…read morefar the most incompetent group. However, the doctors that work in the clinic are very skilled and professional, which is why I continue to use this clinic. The wait time from your scheduled appointment is at least two hours. I have been there for three hours before I was even seen by a doctor. The time to get through on the telephone is also a joke. Wait time at least 20 minutes, and I have been on hold for 30 minutes. Office staff does not return phone calls or follow-up with result. The office staff ATTITUDE is consistant with making you feel like a burden on their day. They really need to bring in an office manager that knows how to manage her staff and make sure they are providing the services they are being paid for. Once my current doctor leaves this clinic I am most definately looking for a more professional health enviroment.