We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

These guys are great. Bought a Richard there. Great service. Yearly checkups/service with a…read morefriendly reminder to come in. Highly recommend.

We so appreciate the quality of what these guys bring with their business. I kid you not…read more.. They are very thorough with the service they provide. Thank you!

I live way on the East Coast but I needed someone to clean my mother's furniture in Rapid City. I…read moretried Service Master and Lloyd's and both were not responsive at all. Dyna Clean was responsive, efficient, professional and very patient with my 88 year old mother. They did a wonderful job and it was so nice to have confidence in someone when you live so many miles away. Thank you Dyna Clean!!!!!

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

Just had my vents cleaned in my house by SteamTEK. They did a fantastic job. The price was…read moreaffordable and they were professional, safe, knowledgeable. They also cleaned my dryer vent and did a microbial treatment. Hope to hire them soon to do my carpets. :) James Sautter

Jason always fixes my stuff. From mowers, weed wackers, chainsaws. He does it all and gets them…read moreout fast. His service and prices are the best in town!

Lawnmower runs better than when it was new. Great job and Jason makes sure you are happy with his…read moreservice.

Mick is a first class individual. His team is one of the most professional electrical teams in the…read moreBlack Hills.

We loved the work Mick's Electric did for us last month. The technicians were prompt and it was so…read morenice that they took the time to talk me through what they were going to do. We were so impressed on how quickly they were able to get us in and then to do all the work in just a couple hours was amazing to me. We will definitely have them back to do more for us !!!

Best hood cleaners around, wouldn't trust anyone else in my kitchen. These guys are top notch and…read moredo an excellent job.

Would give zero stars if possible. Contracted them to clean commercial kitchen exhaust system…read more His crew damaged my exhaust fan while cleaning vent. My contractor onsite indicated that it was damaged to the point that it should be replaced or will likely fail relatively quickly. Business owner initially offered to replace fan while talking on phone, but then decided to drive 1 1/2 hours to my site next day to "inspect" the damage himself (indicator to me that he really had no intentions of paying replacement cost of fan). Upon arrival, he had his laborer "repair" the fan (read: bent it back) and big surprise, magically deemed it in good condition and refused to replace fan (all the while still insinuating that probably his guys didn't do it anyway). He did offer to give a 1-yr warranty if fan goes out (surprising if your guys "didn't do it"), although he would not give it in writing and he was presenting himself in a very hinky/allusive manner, so his word was worth zero to me by then. To add insult to injury, when I really did not want to accept that conclusion (and fully anticipating that he would not honor his word on a "warranty"), and waiting weeks for him to offer up a fair resolution (I don't know, gee, maybe at least offer a discount on the service charge), I finally gave up and sent a check for payment. However, by the time they received my check, they had already added late fee at rate of 24% annual interest (usurious in SD by the way) AND sent the bill to collections. And even though I had sent check, when I received the collections notification a few days later, I immediately paid the collection bill to keep in good standing. But, when I called him to get back my initial check that I had sent him, he had already cashed that too! So I ended up paying double and it took me a couple of weeks to get my second payment back (minus service charges on top of that!). So, in the end I had to pay an overinflated service fee (two times), his crew damaged my property, he screwed me on late fees, and I now sit with a damaged exhaust fan that will eventually cost me several hundred to replace.. And after all that, the jerk didn't even offer to discount my bill after his guys damaged my property! My recommendation is to STAY VERY FAR AWAY from this guy! Also, I have been a corporate director and/or business owner for 28 years, and have always represented myself/my company in a professional manner and I know questionable operators when I experience them. I usually just move on (my consolation is that they never get my business ever again -- if he wants to lose years of regular billing to stiff me on a few hundreds bucks, I guess I cannot question that logic), but I felt that in this case it would be best to warn others what they may be getting themselves into with this guy. If you use them, you better pray that nothing goes wrong or you will likely be left holding the bag...