This morning was my first visit in about 2 years maybe, and it started off good enough. BIBA…read more(brought in by ambulance) where I was immediately given a hospital bracelet, EKG, blood works, and fluids. That was when it ended, I was shooed off to the waiting room around 2:30 AM, and as of 5:00 AM I am STILL sitting here with a mini fluid vial in my arm with no sign of a doctor or nurse to see me. I'm angry, exhausted, hungry, and just want to go home. This place is awful and possibly the worst hospital in the world, they don't care about you, just want to get your money and leave you to rot in the waiting room.

The quality of the medical care was excellent. If you need to interact with Case Management…read morebeware. Their communication is POOR. They are focused on the bottom line but not the patient's wellbeing. It is certainly not a patient + case management effort.

Alas. I came there to be saved. My body was helped but my soul.... was not. Just when I thought I…read morewas on the brink of getting better I was offered a menu. I chose a sandwhich. Nothing too arduous. I sat up excited to eat this delicacy after laying down pondering my existance and if I would continue on. I nodded gratefully at the nurse and prepared my mouth for a delectable bite that would help lift my spirits. Instead. My tongue recoiled as the sandwhich entered my gullet. My entire body churned and I shuttered. What. Had become of me. Had i angered them? I was gifted with none other than the flavor or... lack there of. Of cat food. The humility. Sitting in a gown, on a bed eatting cat food. My soul sinks.

If you are struggling with suicidal ideation or mental health concerns- DO NOT GO HERE. I am a…read morehuman trafficking survivor with severe CPTSD. I was treated like a dog, and lesser than the staff- especially by the security guard Lucas (Fabio). They did not even allow me to call my federal agent I spent 5 days being lied to and neglected without sunlight. Mentioned security guard was anything but trauma informed and should not be working in that unit let alone that hospital. I came in for safety and left more suicidal that I came in with. People started calling missing persons reports on me until the Deputy of Beverly PD & Beth Israel's PD came to make sure I was still alive as they wouldn't let me call my agents. How I was treated was inhumane and I left with a boxer fracture. Even the representative from Beth Israel told me "if you ever need to go to the hospital go to Salem". *mic drop*

Avoid this place. Their care isn't trustworthy, especially when it comes to billing--expect…read moreexcessive and unjustified medical charges. The facilities are gross, with hair and what looked like blood on the floor. Support staff is not very friendly.

From the owner: Charter Health PC is an internal medicine practice serving several Boston area communities,…read moreincluding Salem (main office), Chelsea, Lynn, Peabody, Danvers, and Beverly.Our nurse practitioners and physicians deliver health care in multiple settings, including primary care, addiction medicine, women's health, hospital medicine, and nursing homes. Our team averages more than 10 years of clinical practice in their areas of specialty. We all share a commitment to patient care and professionalism.

I rarely leave reviews, but my recent experience was unacceptable. The front desk staff member I…read moreencountered was shockingly unprofessional. Their appearance alone set the wrong tone--tattoos on full display, scrubs so tight they were inappropriate, and a generally unkempt look. Even more concerning was their attitude: curt, dismissive, and flat-out mean. When you walk into a healthcare setting, you expect professionalism, courtesy, and at the very least, a welcoming demeanor. Instead, I felt judged, rushed, and unwelcome. First impressions matter, and if this is who they have representing the practice at the front desk, it reflects very poorly on the entire operation.

Came in with complaints of GI issues and sharp pains in stomach. I was not inside this facility…read morewith the doctor for more than 5 minutes. I was told that it "was probably just gas and should change my diet." These people were making a snap judgment based on the fact that I am overweight, failing to see that I have been on GLP-1s for months and have significantly changed my diet already. I feel like I was being discriminated against as they did not do any sort of testing to find out if it could be anything besides gas. I'm not sure how you can know for sure that there are no other possibilities in the span of 5 minutes. I don't know why I just paid $40 to get insulted, will never be returning!

Visited the emergency room and ended up in surgery with Dr Kastrinakis, great doctor, his…read moreexplanations, his great staff on pre-surgery were amazing especially that this was my very first time in surgery. Back in Davenport 720B where the nurses took excellent care of me 24/7. Just wanted to thank all the nurses and aides that assisted me for 3 days the service was excellent it felt like you were taking care of a family member. Thanks again everyone! Salem Hospital is now my hospital.

This is a review for the gynecology office. I was seen in-person at Lahey Peabody by Corinne Prigo,…read moreNP and Dr. Michelle Gruttadauria. Both Dr. Gruttadauria and NP Corinne were extremely kind, empathetic, skilled, informed, and went above and beyond expectations. I would absolutely recommend them to any of my friends for gynecology care. Corinne was also willing to see me same day after my previously scheduled appointment was cancelled by another clinician, which was so amazing.

I trusted Dr. Lobo to repair my broken heel after she assured me I would regain about 90% of my…read morefoot function and return to a normal life. The reality was devastating. After surgery, my foot was left crooked and I developed a large open wound that was never explained to me. She put a cast over it without telling me anything. When I returned to have the cast changed and finally saw the wound, I almost fainted. No one had warned me about it, and at one point it was close to becoming necrotic. I had to stay in bed for two months because of severe swelling and fluid. Instead of receiving support, I was treated as if I was being dramatic while I was clearly in extreme pain and dealing with serious complications. I later learned that a screw had been placed directly through the middle of my joint, and I ultimately needed another surgery to try to correct the damage. To this day I am still suffering the consequences. I have difficulty walking and constant pain that now affects my legs and back. This surgery took away the active life I once had. Based on my experience, I do not recommend Dr. Lobo at all.

Clean and efficient service, beautiful building, great patient service. I wrnt in for an xray and…read moregot it done quick and easy. Great quality care.

My Doctor made an appointment in June for an MRI in September. i was called a week out to go over…read moreany medical issues and to reconfirm the appt. tow days before they called me again to go over covid protocol. When i arrived, i was told to wait in the lobby. then the receptionist came out and told me my insurance company will not take care of the procedure. hard to believe someone could not have let me know prior to driving 30 minute for the appt. Then i asked her if I pay out of pocket how much would it cost. She said she had no idea. i just had to leave in disgust.

Always been great place for me. My family members have been treated well. Doctor diagnosed…read morepneumonia, and treated my fiancée with two antibiotics. Finally he got better. Primary Care said he was fine. After 6 weeks of suffering, he got better from antibiotics.

I was told to sign off on a blank electronic pad for an "annual patient update" so I could get a…read morecancer test - w/o being told what was in a form that turned out to be 5 pages long (in Sept. 2025) and that stated the patient would "agree to all tests and all treatments for myself and all my dependents" into perpetuity. When asked if I could please just sign off on the cancer test, they said no -- I had to sign off on everything in the (initially undisclosed) document. So I was refused the cancer test. When I asked why I couldn't just sign off on my doctor-ordered test w/o agreeing to all of the above, I was told, "Because that's what the Legal Dept. wants now." So no more "patient-centered" care - but rather "profit-centered" care. Hence - beware. Don't sign blank electronic pads - get the hard copy and read every single line.