Bilz was servicing my neighbor's home. I asked my neighbor if Hayden with Bilz would assess my…read moreceiling leak. Hayden and his associate took time to look into my ceiling leak after spending the day with my neighbor's plumbing. He took time to search my very warm attic, to let me know the attic was dry and the questioned vent was not cracked or impaired. He said the boot likely needed to be replaced. Hayden reached out to the office and gave me information on a reliable roofer to do the job. My parents used Bilz and I have used Bilz. Great company, skilled professionals and reliable service! I highly recommend Bilz!

Called for our hot water heater to look be looked at…read more They called to tell me they were coming "to replace it." I said "You didn't even look at it" the office bat just said "You don't have water do you?" Well, I do have water. The pilot isn't staying lit. The two bozos show up and they have "replace water heater" on their service call. When challenged goon went out to call his office to see what they should do. Not the customer the office. Office told him they don't do parts on 2002 water heaters. Bilz goons scurried away w/o a word. Office crab is SHADY BILZ must be under new management. Unprofessional. Rude. Scammers.

I called Andy's Plumbing to replace my 25 year old water heater. They had the best price and Brad…read moredid an excellent job putting the new water heater in. I live on the 2nd floor and he had to move my washer and dryer to install the new heater. He was polite, professional and thorough, even replaced the old hoses on my washer. I highly recommend Andy's Plumbing

Prompt, professional and affordable. after we straightened out a phone number glitch, they came…read moreright out and fixed a drippy shower and installed a new toilet. Highly recommend

We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

Came out for an estimate got more involved than expected but notified me with the new adjustment…read more Always professional. Very pleased in the work.

Amazing people and did a fantastic job! Price was very reasonable. Would highly recommend!!read more

Frank's was highly recommended, but they don't live up to it. I had a lot of work for them:…read moreeverything from leaking faucets to an inoperative water heater. Everything Francis touched was golden; he did marvelous work. Their plumber Kevin, on the other hand, is another matter. Less than 90 days after he installed a new toilet, I had to replace all the working parts in the tank because it would not shut off. They insist on using outdated designs for their float valves. The MAJOR problem is their understanding of working with a home warranty company. They REFUSE to call the warranty company before doing any work and the don't follow up on the claims. I have been dealing with billing issues for almost six months because of their stubborn refusal to coordinate with the warranty company. Don't waste your time with this company.

Professional, on time, honest and they do great work. Frank's repaired the work of another plumber…read morewho put in my shower plumbing incorrectly. Frank's fixed the shoddy work. Frank's has also fixed my old furnace a number of times. Reliable. Quality work!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

Very friendly and professional. This company was the first to respond to my inquiry. I mean like…read moreJimmy John's...FREAKY FAST!!! Honesty, integrity and very skilled. They explained everything to me who knows nothing about all this! Thank you thank you so much for making this a great experience.

We had a plumbing emergency over the weekend, they answered the phone right away and came out the…read moresame day. Excellent communication. Would absolutely recommend.

Great business. Great experiences. I used this business over time. They have always done a great…read morejob for my home.

Service repair at my resort business was requested. I called Mike, I think his name was if it's the…read moreso-called plumber from Montague that calls himself Mr. Rooter. NEVER call this man for ANYTHING!! Not only will you get an exhorbitant bill for what he did, but also, he is sooooo rude and unprofessional in every way, from head-to-toe and beyond plus when he's done, the job may not be done and done correctly. He'll want to sue you if you refuse to pay the amount of money he will then want you to pay!!