These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

A-1 put up a crazy number of leaking roofs at Birchwood at Spring Lake and on Spring Lake…read moreCondominium with sub-contracted venders. Kond of reminds me of the song that goes something like Oh Oh take the money and run. It will be interesting to see if A-1 is still around as the new roofs on connected townhome and condo continue to fail over the course of time.

A1 Roofing is one of the easiest contractors I have ever worked with. Their quotation addressed…read moreevery aspect of the project in detail, particularly with regard to replacing old fixed and movable skylights. The work crew was clearly well trained and experienced in installation, safety, and protecting the surrounding deck, landscape, and driveway with ample use of tarps, and magnets to find stray nails. The crew showed up as scheduled, on time, and finished the job in one day, leaving the job site spotless. The crew supervision was outstanding! Their pricing was reasonable, based on several competing quotes. Highly recommended!

Great workets loved my new floor!!! It was beautiful,Thank you so much for doing suvh a great job!!read more

True Restoration was with us from start to finish. They helped us contact our insurance carrier…read more. Explain everything that needed to be done to repair our garaged. The men are professional, courteous and very knowledgeable. Our garage was spotless when they were done. I would call them again if needed.

they were hired to boardup a home and do dry out services. The bill they sent to insurance company…read moreand what the insurance company paid are extremely off and now they threaten to lien home for the difference. Beware of them they pull up in fancy trucks and equipment at the end of the day your stuck paying them the differance to remove the lien off your home Because your insurance company only allows a certain amount and they over bill we know from experience. Beware

I hired this company for emergency fire damage restoration and would urge anyone considering them…read moreto get a detailed, written quote first -- they would not provide one upfront. Response times were a serious problem throughout: it took many hours to secure the property after the fire and several days to send someone for the damage evaluation. Every subsequent step moved at the same, painfully slow pace. When they did secure the property, they used a different code/method than what they'd told us, and changed it without notifying us -- leaving us in the dark about how our own property was protected. The billing was the most troubling part. We were never given an upfront quote, and they did not disclose that they would be charging $35/hour per man for unskilled labor. For four men on site one day, that math comes out to roughly $1,100. The invoice we received was $5,000. I followed up directly with the company about these issues numerous times before posting this review. Their response was to call my concerns "uneducated" rather than address the pricing discrepancy or the unauthorized change to how our property was secured. If you're dealing with fire or water damage: get competing quotes in writing, and go with someone else.

We had the boiler break down and start flooding the basement. To make matters worse it was a…read moreSaturday night and trying to get anyone on the phone for help was next to impossible. I was referred to to Restoration 1 from friends who used them and they did not disappoint. When I called Alex, he was a huge help and was a calming professional voice during a truly stressful time. He was able to get to my house with all the needed equipment quickly to start the clean up and start drying out the basement. When he heard of the difficulty getting a plumber on the phone to get the boiler fixed he was able to get me in touch with one for the fix. Alex stayed in constant contact throughout the entire process until the last piece of equipment was taken out of the basement and they felt satisfied the basement was properly dried out.

Absolutely loved their work! Ryan and the entire team treated us so nicely and went above and…read morebeyond for us! We had a mold issue in our brand new house and they did a great job removing it. They kept us updated throughout the entire process and worked around our crazy work schedules. Highly recommend!!!

We had some water Damage at our house in Commack and we actually worked with Madison Ave…read moreConstruction based on a referral from one of our neighbors. They accepted our insurance and we had a great experience overall. The damage was fixed in what I felt was a timely manner and the crew was really nice and professional. This was a pretty stressful situation for us and they were one of the bright spots.

They were good but their plumber stole my gold and jewelries…read more If they care about their reputation, they need to background check their employees . Now my home insurance do not renew my policy. because of them.

Chris and Diane are both very helpf. They address any questions I had. The crew that did the…read moreelectrical work were polite and courteous. They did a fantastic job. I would highly recommend them.

Aug 21 I had a house fire and the team showed up. I hired as it were my first experience dealing…read morewith such disaster. Too many teams had come up at my door and I was not in my best senses. In any case, first couple weeks of destruction process, everything was going smooth. My only issue with the workers was that one of them stole my mom's $3200. After confrontation, the owner found out and gave mom $3000 and we were assured that the culprit was let go. My trust was wavered by then but we continued with them because the owner returned mom's most money. However, the fire soot had damaged everything and I was assured that we will be able to total it all. Buy later we discovered that much was claimed as restored but here I thought that it was damaged for claim. Everything boxed up, but not protected well and seemingly left on damaged property to collect dust and debris and exposed to weather elements. During inventory process, we trying to look for a gold chain that should have been stored as well but was never found. It was a disappointment that alot claimed as cleaned and useful was also not protected well to keep so nothing was actually kept. I'm not sure who was at fault in all this but all parties involved say that it is up to the restoration team to have moved items that were worth keeping off site. Maybe it isn't this company at fault for miscommunication or mismanagement. But when we attempted to get info on some items, there was no feedback in the end. Towards the end, we couldn't continue with same to move items from property in order to prepare. I'll give you this, They were great with the demo part. Fast and furious. I am not confident about restoration, but that could be because my stuff was truly not restoration worthy. But because a big chunk of claim went to dry cleaning (stuff I never kept) and here, I lost a lot of potential claim amount.

Eddie and his crew are amazing. They excavated down to the footer, covered the foundation in a…read morefresh coat of hydraulic cement, installed a waterproof membrane and window wells, filled everything back in nice and neat, graded the soil away from the house, and installed gutter extenders. We've been having bad flooding in our basement and I feel so great having had this done, and confident in their work. Bring on the rain! They were super nice, efficient, and clean. Eddie patiently explains everything and keeps you informed throughout the process. 10/10 all around. Highly recommend.

It is a rare thing these days to find a company that is as reliable, honest and willing to stand by…read moretheir word and work. Eddie came and assessed the issue at my mother in laws home. He identified the issue and solved the problem. Truly a pleasure to work with. If you are having a water issue, don't hesitate, Eddies the man to call!