I did not wind up getting a chance to work with Ms. Paula Marie Bruce, but I am leaving this review…read morewith regard to her professionalism, know-how, efficiencies, and care during the intro stage. Thank you!

Paula did my tax return in 2023 and gave me advice on contributing to an IRA that proved to be…read moreincorrect, forcing me into hours of work and headaches to reverse and document. She charged me over $2000 and did no better than TurboTax. And to make matters worse, she never took responsibility for her work. I wasn't able to give her a review before because she disappeared online. Now she's apparently back. Oh and she was working from Hawaii at the time, although advertising as if living in Sausalito.

If you want someone smart, personable, conscientious, look to Melanie Shaw! She is all…read moreof those things and more.

I had been doing our taxes on my own for the past several years and always ended up paying assessed…read moretaxes. I scheduled an appointment with Melanie to review my prior year taxes as well as prepare our taxes for this year. After reviewing my taxes, Melanie was able to pinpoint what was causing us to owe taxes every year, saving us a large chunk for next year! On top of that, Melanie refused to charge me for the consultation, and further advised me that it's not worth the money she would charge me to prepare our taxes this time. Amazing! Melanie charges the same as H&R Block, but has a passion for the complex and ever-changing tax rules as well as a CPA background, which you may not usually find at an H&R Block (I was an H&R customer for a few years). Melanie also explains the complexities of tax rules clearly and patiently. If our tax situation ever becomes more complex, I would use Melanie and no one else! Thanks again Melanie!

I would give Andre and Hop & Mop Cleaning 11 stars if I could. We used this service when we rented…read moreout our 5 bedroom, Marin County home for a month... first for a deep cleaning prior to the guest check-in, and then for a post check-out cleaning. This was our first time doing this but Andre is a pro and his professionalism and warmth helped put us at ease. In both cases Andre went beyond the call of duty to help address minor issues that popped up on our end. This included making extra visits to the house at no extra charge. He and his crew also cleaned the view windows, so that we didn't need to hire separate window cleaners. He even threw in cleaning our rooftop solar panels. Communications were also a 10 out of 10 so that he knew all the details of what we needed and wanted and he delivered exactly what we were expecting and were hoping for. He was also available to our guest and if that had been needed I was more than comfortable having him represent. I will certainly being using this service again and I would not hesitate to recommend Hop & Mop to others.

Fortunate a neighbor recommended Hop & Mop. Andre and his team are fantastic. They are…read moreprofessional, friendly, trustworthy, affordable and do an excellent job It's the little things that make a big difference. In addition to what is expected, they clean our refrigerator shelves, inside the medicine cabinet and leave our home looking amazing

Great professional service, every year it is a relief just knowing that he is available and that I…read morewill be taken care of.

In answer to Mr. Rubyn's message that he fired me. What a Whooper!…read moreI was never an employee of Mr.Rubyn. I was a Client. If Mr. Rubyn does not know the difference between a Client and an employee he needs to go back to take a basic course in business and accounting. The first year Mr.Rubyn did my taxes I had an IRS audit for that year. I quit using Mr. Rubyn who is not a CPA but just a tax preparer, and in my opinion a very poor one. I would never recommend anyone to Mr Rubyn. His fees are outrageous in my opinion. Now I have a real CPA who charged one third the fees that I paid Mr. Rubyn. If you still feel you want to use Mr. Rubyn for your tax preparation go right ahead I wish you the best of luck!

A lack of customer service . And Timely follow through and completion of jobs as promised.read more

From the owner: We are a boutique accounting and tax firm focused on bringing the financial management skills of…read morethe big companies to Bay Area businesses and clarity to individuals wanting to understand how our complicated tax laws affect them. Located in Sausalito, California, we serve individuals and businesses in the Marin County and surrounding areas. Our services include income tax preparation (individual and business), CFO consulting services and general accounting services. For more information about our services, feel free to visit our website.

Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

Ignacio and his crew did a deep clean of our home after we moved out and left it looking amazing!…read moreMade me wish we had done it while we were still living there. Their price was also better than other businesses we got quotes from so we added more tip on top.

Ignacio and his team are amazing. The kitchen project was extensive: drywall, electrical,…read moreplumbing, cabinets, flooring, paint and tile. Igancio's crew did it all. They have amazing attention to detail with a strong work ethic. Put it this way: - Showed up on time every time - Cleaned up before leaving - Stayed on budget - Finished on time And they are all lovely people; we enjoyed the whole experience.

Belle and has worked as my book keeper for many years. Belle is great she is expert on…read morequickbooks. She does our payroll accounts payable, accounts receivable, all related taxes and all tax preparation, job costing etc. Belle has become a indespesable part of my Real Estate Development / Construction business. I highly recommend Belle.