I brought my truck in Thursday evening because I was told they would do same day service the next…read moreday. I called Friday and they told me it wouldn't be done until the following Tuesday. when I picked it up on Tuesday They did not do the service I requested And charged me $700. I'm very disappointed with this company and service.

Frank's Towing and Repair saved us thousands of dollars over a local Kia dealership. We were the…read morevictims of another unfortunate Kia recall and this time Kia wouldn't provide a suitable solution. Instead, the Kia dealership wanted to charge for unnecessary repairs and way above retail for Kia original parts. The warranty manager at the dealership told me if I couldn't afford their repairs to take the car somewhere else. I'm so glad he said that because it lead us to Franks. I worked with John and he was willing to look for a solution that worked within our budget and made sense for the age of the car. We just picked the car up and it's running perfectly and the cost was less than half what we would have paid at the dealership. Thank you so much! I cannot recommend them enough.

We purchased a brand new car and it had the SOS button in the contract. We contacted them to let…read morethem know that our car have been blown off the road during a tornado and we were in desperate need of assistance. At the same time we contacted the State farm to let them know the same situation. Mike with Range3 showed up within 37 minutes of our original call. Handled everything politely and professionally. And also made us feel like we were family. I cannot recommend this company enough! PS - KeatingLies.com AND their SOS service has still not showed up 3 hours later.

Jesse was super sweet and made sure to arrive at our location ASAP, along with not wasting time to…read moreget to the drop off location. When we explained exactly why the car was non drivable, he laughed with us at the pure incompetence at the person who couldn't tighten an oil plug correctly. The price of the tow was even better, under $100 when other companies were wanting almost $200 which in this economy can be a big detriment depending on your income. To me the number 1 thing about Jesse was after I mentioned to him I was a few weeks with child, he made sure to put his cigarette out before walking back over to me and that's a level of consideration that I'll always appreciate. If you need a kind, considerate, get it done ASAP tow Jesse is the man for the job. We will definitely be asking for him be name if we ever need a tow again!. Update on the car: Turns out that the problem was a bit more than just the oil plug not being tightened enough, it looks as though the entire oil pan was hit and dented by something on the road (which of course was not caused by the tow truck). Nonetheless, we highly appreciate the quick friendly service provided by Jesse and we'll recommend him to anyone who needs a relatively cheap yet quick and friendly tow service.

Great experience!! My girlfriend had a tire blowout with her 2 kids in the car, and when I got…read morethere, Marcus was great communicating to her and kept her calm and safe while they were on the side of the highway. Highly recommend!

Very disappointed with the customer service. I arrived 30 minutes before opening for a front-end…read morealignment and immediately felt unwelcome. The employee never asked for my vehicle information or what the issue was. Instead, he said I'd have to drop off my vehicle. I was surprised because a standard alignment usually doesn't take very long. It also seemed like he didn't even know whether the alignment technician was there yet. Then another employee told me they don't perform alignments on Fridays. Before making the trip, I checked their website, and it states they offer alignments, but nowhere does it mention they don't do them on Fridays. Overall, I was disappointed by the customer service and the lack of clear communication about their scheduling and availability.

Grant arrived promptly and was able to get me out of a jam. He was able to improvise on the spot. I…read moreappreciated the courteous and professional service and will remember to call Flat Rock the next time I need towing or recovery. Thanks again Grant!

Received a price for service from them on Yelp. They called about the time they were to pick up the…read morevehicle. They basically doubled the price at that point. I cancelled the pick up due to the sudden price change.

good company and secretary to schedule work. very efficient…read moreand best price when I shopped around. I would call again

AllPoints towed my brother truck. And his truck was stolen from there…read more I called them and left messages to find out how this happened. I haven't heard back from them and its been a week.

This is literally the worst towing company in college station area…read more They make money by watching parking lots and towing cars of patrons.

Steven was extremely helpful. My wife's car was having issues and would not start, he was able to…read morenot only get the car started but help make sure that we were able to get the car to the shop to get it looked at. Service 10/10 value . With all of the other predatory towing companies in this town Steven gets from me!

Honestly I was super bummed that my car got towed, but the employees were super friendly and…read moreexplained the price to me. I would ask them to tow my car if it needed it.

It doesn't make sense to tow vehicles from a gated lot when the gates are left open and there was…read moreno indication the lot was closed or restricted. This experience felt unfair and poorly handled. I hope the company reevaluates how they enforce towing in situations like this.