Grant made magic happen. Installing a new tankless water heater in a space too small. I didn't…read morethink it could be done but he exceeded my expectations. Excellent job by Grant. Dustin and his entire team are the best in Dallas.

Update: The owner of Mother Modern called to personally apologize for the scheduling difficulties…read morewe had. He is instituting trainings so that hopefully this problem will be cleared up. And although we obviously chose a different plumber, he wanted to offer a complimentary service so we could have a good experience with his company if we were willing to give them a chance. What more can you ask of a company than that they respond professionally to criticism? As I said, if they succeed in improving their communication, Mother Modern was one of very few companies working on the weekend. So if you have a real emergency, hopefully Mother Modern can be at your door soon to address your issue. Original Review: I am only evaluating how hard it is to schedule a time slot with Mother Modern if you do not have a wide open schedule. They were difficult to communicate with, bumped our appointment, and showed up at a random time when we were not available. We have jobs, so we ended up hiring a more professional company that could give us a time slot. If you have an emergency and are *very* flexible, will be home all day, and won't mind if your time slot is bumped, then maybe try Mother Modern. A point in their favor is that they were working on the weekend. We had an exterior leak sizable enough that we had to shut off water to the house. Of course we found it at ten 'til 5 on a Saturday. We fully expected not to get an appt until Monday and were prepared to live without water for a few days. But on Sunday morning we were able to get an appt scheduled for 2 pm with Mother Modern. We then got ready for church, but just before leaving we got a call saying they were in the area and could come now. We said we preferred our 2pm appt; it worked with our schedule for the day. He said that another job had been scheduled for 2 and our appt had been canceled. What?! We had stopped contacting potential plumbers because we had made a firm appt with these guys. He said they could come Monday instead but couldn't give a time window, just that they "will call 30 min prior." You can't even tell me if it will be morning or afternoon on a weekday? Clients are just supposed to be available all day on a workday? Very odd. We wanted to try to find a more reliable company, so we said (in case we couldn't make an appt with someone else) that if they had someone available Monday AFTERNOON, to give us 1 hour notice so we could meet the technician. They sent someone first thing Monday MORNING and gave half hour notice. We missed meeting this technician, of course. The company wants your business, but has real communication and scheduling issues. Maybe Mother Modern specializes in the most urgent of emergencies and expects you to be anxiously waiting on property 24/7 for them to show. So if you're desperate or very flexible, maybe this company will work for you. If you have a job, then Mother Modern might be a headache to deal with. I was starting to wonder if maybe this was considered normal for an area like DFW, but no. The vey first plumbing company we called Monday morning was easy to communicate with and kept our appointment.