I needed to switch State Farm offices recently to their location in Powell and the whole process…read morehas been super straightforward and easy thanks to Josh's staff. I couldn't recommend them more. Thank you Justin!

Made it easy, good service. They did all the work. Good better best enjoyable experience a…read morefantastic experience

I had a ding in my windshield and I spoke to Danielle when I called and he hooked me up with a…read morecompany and I had it fixed within 24 hours. Everything was so easy!

Personal calls seemed more important than taking care of my needs. Felt lacking in knowledge of…read moreproducts. Assume new to this so feel bad leaving this review but dont want others to have this same experience if this wasnt just a bad day. Im proud of my kids too but talking about them for 10 minutes in a business setting was not ideal for use of my time.

"I'm really disappointed with my experience. I had my business taxes done by this firm, and when I…read moretook my personal taxes elsewhere, another professional found significant errors in the business filings. When I brought this up, the tax preparer refused to help correct them, even though I was never made aware of the mistakes. She just kept saying that I signed them so I needed to have my new Tax person make the corrections. I think she was just upset that I switched and just stopped replying. I can NOT recommend them, as I expected a higher level of care and accountability."

Amazing group of people who jump through all the hoops to help. They really care about their…read moreclients and do phenomenal work

They have amazing costumer service. They got back to me within an hour of me messaging them and…read moremade it super simple to get coverage. They sent me the forms right away and answered all of my questions I had about my policy. They are super genuine and seem to actually care about their costumers unlike bigger insurance companies. If you're looking for the best independent insurance agency I would recommend IRM.

I worked with this firm for many years, originally under Tracy Larabee, and the experience was…read moresolid during that time. After the practice changed hands with David Ewan, my experience became less positive. When I asked straightforward questions about HSAs (contributions, investment earnings, and basis tracking), I had difficulty getting clear, direct answers. Questions were treated as outside scope or unnecessary rather than addressed transparently. I was also told that clarifying how prior returns were prepared would require significant billable time, even though I was not requesting new work -- just confirmation of what had already been filed. Ultimately- this firm may be a good fit for clients with simpler situations, but those with multi-state or non-conforming tax issues may want to ask detailed questions up front about scope, documentation, and follow-through.

Tracy and his team are efficient, professional and provide exceptional customer service. He has…read morebeen doing my taxes for over 10 years now and was very knowledgeable when I had to finalize my mom's estate. Couldn't ask for a better accountant.

Very poor customer service. Told me when I called to file a claim, that I had a "used roof" and…read morewould not be covered. I explained roof was replaced in 2011 and was a architectural roof which should be good for 20-25 years. Woman I talked to said "if you choose to file a claim they would probably raise my rate or cancel my policy! I told her I had set up appointments with (2) roofing companies to get estimates for repair or replacment, and that they could send their adjuster to see damaged roof and ceilings. She said, no we don't do it that way. You need to get estimates and decide who you want to use. If it isn't not over deductible amount of $2,024 dollars, then it's not covered. I was very angry and chose to get roof replaced as both roofing estimators said it was Hail damage and existing roofing wasn't available anymore. I went ahead and had roof replace, but had both roofer take pictures of damaged roof and ceilings. I paid over $17,000 to get house re-roofed and fix ceilings. I filed claim, and State Farm denied claim! Very little help from agent. Beware of Mike Lewis Agency!

I am moving to Knoxville from Florida and was looking for a new State Farm agent. Read the great…read morereviews for Mike Lewis' office so gave them a call. I spoke with Judy and she was so helpful and made me feel so welcome! also loved her accent! I look forward to working with this office as my new State Farm agent.

I'm an early customer of The Trust Company--late 1970's. Fifty years later TTC is still managing my…read moreretirement account. I retired at age 60 for physical reasons. Twenty plus years into retirement my wife and I have followed TTC financial advice. We have traveled, educated our adult children, supported our church and several other entities, and remodeled our home. All these activities were financed from our retirement funds at TTC. In our early 80s, we have slowed down. We have diversified our retirement accounts with ROTH accounts for our adult children. I very recently asked TTC about investment in gold. Not available in my accounts. TTC strictly follows the retirement rules even with their longest standing customers! Dad burn it!!!

Daniel and his staff are top- notch!! Sunshine is so caring and easy to work with- she takes care…read moreof all the clients that we send to her! They have fantastic rates and programs and really go the extra mile to help our clients & be extra kind to our staff!