I have been doing business with Neessen Chevrolet for over 20 years and have never had a bad…read moreexperience. Brand new facilities and well kept with some real friendly lovable people. I've had the privilege of meeting Mr Neessen himself and the man has a compassionate heart. Their customer service is by far second to none...the best customer service in the area. With this type of atmosphere I'll always deal with Neessen Chevrolet...

Your customer service when purchasing is absolutely top notch. Patient and really takes time to…read morehelp you find a vehicle that fits, but you go in with a budget and only after you've test driven, sat in, and looked at many cars , and finally found the car. You sit down you realize you are getting gouged. "unavoidable fees" in the initial buying process that put business overhead on the backs of consumers paying thousands in added fees for a sticker and a paint coating.My vehicle had been in shop since middle December, and it was mentioned it would be about two weeks before it could be looked at this was understandable given the holiday. My vehicle was left until mid January until a warranty representative could come assess as the service writer went on vacation, and nobody was delegated to monitor her messages. Only after my husband and I called multiple times and eventually went in person to get clarification. The labor hours in question were not represented in a clear/ concise manner and only in hand written add in notes. When I requested clarification total work hours were not explained in a way that made the labor bill feel comprehensive. After confirmation my car then sat for a few more weeks while other vehicles took priority. In total 3 months. You need more labor force and more repair housing if you are going to utilize customer service to add money the backs of your patrons. Small businesses are being ousted more and more by easier internet processes and less cost to the consumer. If small businesses are going to compete there has to be an edge that puts you above the cost efficiency, and that is in efficient customer care and no nonsense approach to business. I'd rather have an OTD price and not a back and forth on non-negotiable dealer fees and months long repair service. I will not purchase another vehicle from you, but I'm absolutely hoping for the best for you because if auto service and vehicle purchase becomes automated also... we are in trouble.

Let me just say if you ever need tires/wheels or service this is the place to go!! Rafa and his…read moreCrew are AMAZING!! Not only have we bought tires 3 times in the past 2 years but tonight when we had a small emergency at their closing time, Rafa did not let me down!! Like always he and crew went above and beyond to help us out!! We will never go anywhere else for our tire and service needs!! Thank you so much Big Boys Tires!!!

Excellent used/New tires at excellent prices. Service was immediate and friendly. No pushy sales…read moreperson to bother you.

In and out quickly, I didn't have an appointment but they took care of me. Much appreciatedread more

I highly recommend that you avoid this business. I was charged $1,774 for a routine Mercedes B…read moreservice and transmission service, though when I brought it in for service, I was told it could be "up to $1,500". When I first called for an appointment and asked for the cost of a Service B I got "It depends" and no amount. I went to this location specifically for a transmission flush, but they were unable to flush it and didn't call me to tell me that. All their costs are very high. I was charged $175 for 4 spark plugs. Their labor costs are extremely high. Get a full written detailed estimate BEFORE you let them work on your car and make them stick to it. I didn't and boy do I regret it.

Bay Auto provided me with nothing but honest, friendly, thorough, and amazing service…read more I had been getting hit over the head by another vehicle repair company, and so many people kept telling me "take it to Bay Auto," but I had been so busy I just went with what I knew. Recently, I had my vehicle at the other repair shop, they wanted to charge me for the following (their words verbatim via text message) "The hourly charge is 159. We would need to change out the brake fluid. The part is 97.95. It also calls for 4 hours to replace that hose. So the total after parts, labor and tax is $1,169.35." I knew right then in there I needed to get my vehicle to Bay Auto. I called Bay Auto, Tim answered right away and told me "bring it in, and we will take a look at it and take care of you." I had my vehicle towed to Bay Auto, and from there they took care of everything over the phone for me. My car stayed parked in their garage safe over the weekend. Come Monday afternoon Tim calls and tells me the exact same issue with my car but the price is $356.89!!!!!! My HEART DROPPED and I cried tears of joy. The relief I had was so indescribable. I had been stressing on how in the world I was going to come up with the funds. I didn't need to stress anymore because BAY AUTO was taking care of my vehicle at a way more reasonable price. I told Tim my car was about to hit 100,000 and my vehicle app kept telling me to refer to the handbook. Tim told me he would check it out, take a look at what needs to be done then get back with me. Next day Tim called me and let me know everything looked good but the handbook does recommend a transmission flush but it was completely up to me if I wanted Bay Auto to do it now or come back at another time. I told Tim to go head and knock it out, and they did. I HIGHLY RECOMMEND TAKING YOUR VEHICLE HERE!!!!! The customer service is great, the environment is great, staff are friendly, realistic, and humble. The team at Bay Auto do their best to work with all their customers. Thank you Bay Auto!!!

Great Customer service very professional took in my Chevy equinox and had it repaired within a few…read morehours. Also, they saved me over $140 compared to another auto shop that gave me a estimate. I highly recommend

One of my favorite little shops in Kingsville. Some items are a little overpriced but I always…read morealmost find everything I'm looking fur here. The workers are always friendly and helpful too. Jerry was a big help last time I went. I'm glad Autozone is still in buisness. They keep my car pretty too with all their accessories.

Staff is friendly and was quick to come out and answer a question on the truck. Was able to order a…read morepart and get other things we needed.

Gardner Auto to the RESCUE!…read more I was in town for the weekend with my grandson for a swim competition, when my Tundra decided to die on me, I called Gardner Auto and they quickly answered my call, keep in mind, I was stranded on the side of the road when they answered my call and determined is was possible my alternator was bad, they came to my rescue, took my truck back to the shop and they got me back on the road the same day with a new alternator and new battery. WOW what amazing service ! Their service is impeccable, they are reliable, trustworthy and professional. The price was very reasonable and I had my Tundra back up and running. Thank You Mark and crew, your service is second to none.

Our daughter's turbo went out on her 2014 Volkswagen Sport CC. We obtained a quote (good price) and…read moredecided to take our car to Gardner. Dropped off on Sunday night for them to start on Monday morning. We were told it would take 1 day and possibly one overnight (2 days). On day 2, we called for an update. They were struggling to get a bolt off and did not want to break it. We followed up on Day 3, same result with the bolt. Day 4, we followed up around 3pm, still cannot get a bolt off. It was not going to be done until at least Friday. Now we are up against a weekend. After a friendly conversation with Daniel, he said they could put it back together and we could come pick the car up because I was not understanding nor believed how it takes 5 days to get a bolt off. Picked the car up Friday morning. Took it to another shop around the corner Sunday night. Monday morning they reached out to my daughter (that is customer service) and asked who had been in her car because there were several broken bolts and the oil line going to the turbo was broken. No worries, they fixed it and we had it back on Tuesday. 1.5 days and it would have been 1 day but they had to fix what Gardner broke and lied about. I called to speak to Daniel about this and his response was "I am happy you were able to get it fixed." I know now that the problem was never that they could not get the bolts off, they broke it and tried to buy time by lying and could not fix what they broke. They never once reached out to us. They only way we knew anything was if we called ourselves, and clearly they were not honest about what was going on. After asking around, it makes sense. This is also a garage that people go to that will pass their car for an inspection when it should not. Shady all the way around. Do yourself a favor and avoid taking your car here.

Without a doubt 5 stars.....Work completed on Time and under bugget…read morewith a Warranty! Lined up a wrecker too

Best shop in town. I take all my vehicles here, personal and fleet! Great price and quick…read moreturnaround on quality work.

Ayala tires used to be on the other side of town and they have upgraded since then. They have a…read morenice set up and plenty of experience dealing with tires. I've had my tires fixed here a couple times and always with the same great quality service. The establishment is well kept and clean...

Man, I had the best service I've ever experienced at Ayala's. The 2 boys are great and are very…read morewelcoming. Everyone is very well educated and informational. Great overall!