So I go into a accident around 5:30 pm . My tire popped and I needed to get to a shop immediately…read more Not only did they take care of me right away but let me tow my truck there . They gave me a great deal and stayed open 45 min after closing to take care of me . I would definitely recommend them to take care of any needs . 5 stars !

My son & I came in here a couple days ago because his AC wasn't working. The tech & eval process…read morewas fairly straightforward. They recharged our Freon and charged 80 bucks. They gave us an action plan of suggested work going forward. Terry seemed pretty nice.

Erik and his team are in a league of their own. From the moment we walked in, it was clear this…read morewasn't your average auto shop -- this is a place that cares. We were this close to voluntarily surrendering our vehicle, convinced it was beyond saving. But Erik and his crew brought it back to life with a level of skill and dedication that honestly felt miraculous. What really sets them apart isn't just their expertise -- it's their integrity. They listen. They work with what you've got. They prioritize your needs without pressure or upselling. Everything is explained with full transparency, no hidden surprises -- just honest, respectful communication from people who genuinely value you as a customer. This place feels less like a business transaction and more like a relationship. It's rare to find that in any industry, let alone auto repair. You won't need to look anywhere else. This place is home. Thank you guys again!

Glad we found this place.. Their work and customer service is top notch. They really value their…read morecustomers. They're very transparent, honest and have great communication. Nobody else will have my business from now on. thanks Eric and NWH Auto Repair team.

Just to let everyone know, these guys charge a $300 diagnostic fee according to Mike. I don't know…read morewhat kind of work they do but, even the dealership diagnostic fee was 1/3 of that.

I brought my 2012 Prius for an Engine light and a couple other problems I was willing to wait or…read moremake an appointment. Also willing to wait all day if necessary. I don't have an alternative other than waiting. Refuse to even let me make an appointment for a future date and wait on that date in their wait area. I guess the wait area complete with a big screen TV is just for show. Update: I went somewhere else. The engine light was caused by the gas cap. 15 minutes to diagnose and easy repair.

Christian, is a awesome, friendly, family man that is very knowledgable about cars, you can ask him…read moreas many questions as you want, he will even show you exactly what is wrong and what the cheapest fix is too. I've used him for both of my vehicles and was super happy each time, he even found a issue with my steering that my old over priced mechanic somehow overlooked for months, his prices are way better too, saved a couple of hundred dollars by using him, he as a shop he can work out of, plus he's a mobile mechanic too incase you get stranded, I would highly recommend him. David Cagle

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

I am beyond frustrated. I called in for a simple skid plate replacement and was quoted $700 by a…read morerepresentative named AJ. $700. For a skid plate!!! The part itself maxes out around $200 even at a dealership -- so I don't know what the other $500 is for. It's disheartening when you come in being completely transparent and honest about your situation, and this is what you get in return. It feels like the more straightforward you are, the more certain shops try to take advantage of you. I'm not one to leave negative reviews, but I can't in good conscience let this go without a warning to others. Do your research before you come here. Know what your parts cost. Don't let anyone see you coming.

Do not take your vehicle to this mechanic shop, I took my truck there and their mechanic did a poor…read morejob on my truck. They also double charged me , still having issues

I've been searching for a mechanic who is honest, capable, trustworthy, and fair. I believe I've…read morefound all of those in Mr. Ly, the owner and master mechanic. He goes the extra mile to explain the repairs and offer options. He treats me like family, not like a revenue source. He has successfully diagnosed an issue that other mechanics could not, so his skill level appears to be quite good.

Fair and experienced folks who genuinely care for you and your vehicle. Best value around Tomball…read more Work on gas and diesel.

These guys are like a breath of fresh air. They are honest. They do what they say they will do. I…read moreknow right. If you need mechanic work done on any vehicle; give these guys a try and you will be glad you did. I'm betting you will not take your car anywhere else. Best auto repair shop In Tomball. I've used a few.

Poor customer service and casual repairmanship with a big pricetag! You would get more honesty from…read morea dealership than this place. ​

I came to get a possible transmission leak checked out on my Hyundai, and Mr. Fesler was honest and…read morethorough. His prices are fair, and willing to help you anyway he can!

I had a great experience with Tyler and the crew at Brown's Auto Repair. From the moment I walked…read morein, they treated me with honesty, respect, and professionalism. Tyler took the time to clearly explain the issue with my vehicle and the options available, which gave me confidence that the work being done was truly necessary. What stood out the most was their integrity. It's not always easy to find a mechanic you can trust, but Tyler and his team operate with transparency and fairness. The work was completed on time, the pricing was reasonable, and the service exceeded my expectations. It's refreshing to see a business run with such strong values and work ethic. I highly recommend Brown's Auto Repair to anyone looking for reliable and honest automotive service. As the Bible says: "The integrity of the upright guides them." -- Proverbs 11:3 Thank you, Tyler and the team, for doing business the right way.

I brought my Jeep in for a diagnostic because the clutch pedal dropped. Brown's Auto Repair kept my…read morevehicle for two days and never communicated what tests were performed or what they actually inspected. When they finally contacted me, they provided a $1,403 estimate claiming internal transmission issues such as "shift bushings needing replacement," along with clutch and slave cylinder labor. Diagnosing internal transmission components requires removing and opening the transmission, which they did not do. They also did not perform any of the standard hydraulic diagnostic steps such as checking the master cylinder, slave cylinder, push rod, fluid level, pedal travel, or engagement point. No explanation was given for how any of the listed issues were identified. The real problem turned out to be hydraulic and was repaired elsewhere. The Jeep is now running perfectly, which confirms that the issues listed in Brown's estimate were not based on proper inspection or testing. I would not recommend this place.