Stayed here for one night in Trail. Really nice hotel. Seems to have been recently renovated. Old…read morehistoric hotel in downtown Trail. Outstanding downtown location. Large and clean rooms. Beds were super comfy.

We stayed in the corner suite over the weekend and it was amazing. The bartender/front desk man was…read moreattentive and charming. He makes fantastic drinks of all kinds! The room was immaculate and the bed was heaven. Thank you for a great and comfortable stay!!

Nice lobby. One of the first things I noticed about this hotel…read more Good service. It was easy to check in. Staff was friendly. Elevator was a classic with push buttons that I haven't seen in an elevator in years. The hallway to our hotel room was nice and clean The room had two double beds and was clean. They even had an easy clean TV remote for the TV set. Slim LCD TV, Telemax Hotel phone system and the bathroom clean. Wifi is a bit of a challenge. You always have to log in if you are not using the internet after so many hours. The restaurant at the end of the hallway in the hotel was a bit pricey. More on that in my next review. I like the Best Western Chain and this location hasn't let me down. The hotel is much more cheery than when you drive downtown on a cold winters dreary day in Trail.

To the location, I give 4 stars. To Aaron, he deserves a solid 5 star rating!! I called in and not…read moreonly did he do his job by working to make sure I was aware of all that was available, but he provided me with information above and beyond! He instantly earned my trust, and made the entire time we were there enjoyable by providing suggestions to what was around for a family of weary travelers. The location itself looks a little old and dated on the outside, which made me second guess the help I received over the phone from Aaron, but I knew he had my back, and when I walked in I instantly felt that the stay was going to be alright. It met our expectations, the rooms were clean, and breakfast was there for us as well. Thanks for an enjoyable stay, its employees line Aaron that will keep people returning!

Fantastic HH. Lots of food choices at a very reasonable price. My friend got the pulled pork…read moresandwich which he enjoyed. I got the choice of 3 tacos. We both also got drinks and tried the Scottish egg. Food had great flavor and service was friendly. Would definitely return!

Fabulous food and fantastic service. The fish and chips were insanely fresh and the chicken…read moresandwich had the perfect amount of heat to satisfy those of us that like some heat, if you prefer no heat/spice they will accommodate. The portions are generous and their prices are reasonable. The server was helpful and attentive without being bothersome. They have several TV's if you would like to watch sports and they have a full bar to complement their beer and wine selections. Highly recommend them if you are in the area stop in.

For the coldest beer in the Kootenays - the Rex Hotel Sports Bar is the place…read more Good friends - safe environment. The sports bar in Trail BC. The Rex is starting to promote more to a younger audience, and serves drink specials on Fridays.

Rooms were small but evidently updated. They were clean and supplied with nice toiletries…read more Front desk staff were very friendly and accomodating. There's an outdoor and indoor pool which is a plus depending on the season. There's plenty of parking. Location-wise, it's fairly close to a mall with a Tim Burtons, and a short drive to downtown Trail. It's a very good place to stay for those traveling through or visiting the area. Although its along a busy road, I could barely hear any traffic inside the room.

Quite dated rooms but evidence of some upgrades recently in the bathroom. Room was VERY clean…read moredespite the old carpets. Helpful and friendly at the front desk- thanks Ryan. I stayed here after knee surgery and found it quiet and the price reasonable. Some noise from the highway was audible but it was not obnoxious. Would stay again absolutely. In summary, an average priced motel-style inn with dated (though comfortable) interior, friendly service and 5-star cleanliness.

The night manager (2/24/24) was incredibly unhappy and unhelpful. I asked her questions about local…read moredrug stores and she barked at me. It is sad they don't treat all guest equally. She is probably just a very unhappy person but the management needs to train that junk yard dog. Boo boo boo.

the night manager on 2/24/2024 was terrible!!! she was rude and purposely unhelp and me friend…read moretried to get me help. there was absolutely no communication, compassion or help. she was focused on the lobby being loses. this woman make this total suck!!!!