If was possible to give ZERO stars for the Clovis office, I would…read more I recently had the opportunity to use Old Republic Title Company's Clovis office for a purchase. If I could say it was a pleasant & professional experience, I would. My experience was far from anything related to professional. Long story short(hopefully), the seller and myself(buyer) agreed to close escrow in 15 days. Unfortunately, Old Republic Title Company's escrow officer, Lisa Hanson had other plans. Specifically, Lisa's plans included a vacation in the agreed upon 15 days to close. Without any notice, the escrow slowed to a crawl. As of the 15th day day, I still hadn't received the Settlement Statement/Wiring Instructions from Lisa. I had been asking our realtor for information on multiple occasions. Our realtor made several phone calls to Lisa, inquiring about the Settlement Statement, without a professional response. After finally getting ahold of Lisa, Lisa attempted to place the blame on the notary used by Old Republic Title for the delay. The notary was unable to send the signed documents overnight, due to the FedEx policy of no drop offs later than 4pm for overnight deliveries. With our appointment scheduled to begin at 5pm, this was an impossible task from the get go. With further inquiries by our realtor, come to find out, Lisa had failed to obtain a required document to finalize/close the escrow, whether Lisa had received the signed/notarized documents overnight. After the notarized documents were received by Old Republic Title, and with the money successfully received, Lisa finally made a call to obtain the document in limbo, all while holding up the entire closing process. Unfortunately, this is not the end to the circus of failures/delays by Lisa... After all the delays by Lisa, the seller and our broker offered to refund a portion of the purchase price. After speaking to Lisa on the phone, on a Friday, Lisa assured me a delivery would be made the following Monday with the refund check. I was very clear with the delivery address information in our phone conversation. So to say I was surprised there was no delivery the following Monday, is the truth. Lisa had evidently sent the package to the wrong address. Once again, Lisa began blaming someone else in the office for the mistake. So if you have to use the Old Republic Title Company's Clovis, CA office, to avoid the frustration and disappointment, I would seek help from anyone other than Lisa.

Echo John's review from June 2023. Mandi Sangha is fantastic, excellent customer service, attentive…read moreto clients' needs. Recommended.

Itzanami was truly the biggest blessing my friend and I could've asked for. Not only was she so…read morepatient and kind but she was able to save my friend over $200 from her current insurance and helped us manage costs we weren't even aware of. If you're in need of a switch and an easy breezy insurance policy, please come and ask for Itzanami, she is truly the best!!!

Professional and caring. Went over and above to get things right. Will change my auto insurance to…read morethese folks... ask for Evelin.

I had a great experience with Elvira! She was very helpful and answered all my questions. Elvira…read moreprovided with me with additional services that provide like life insurance. She was friendly, even had a conversation about my work. I appreciated the transparency as well too. Glad I'm part of the State Farm community!

We had both our Auto and Home Owners Insurance with this agent for approximately two years…read more At the present time we have switched our Auto back to Allstate, which we had for 20+ years. Because we have an open Home Owners claim, we cannot switch our Home Owners back to Allstate. We will be doing this as soon as we can. Unable to give more than one star because of the issue with communication. Due to the recent rains our roof had a leak. It has been 2 months and the process of getting Our ceiling and bathroom back together is still going on. The roof was fixed only after I had To call the roofing company and then the water mitigation company. No help from State Farm, no recommendations given, days before returning my call. Days before text message Answered. Our agent has asked for photos of the water damaged areas at least three times. Really? Hopefully this nightmare will end soon.

I had the distinguished pleasure of meeting Jeff the store manager at the Marks and Shaw location…read more He was very helpful!! I wish more companies had employees like him working for them. To management: please take a moment to commend Jeff for his excellent customer service and going above and beyond to help a valued customer. I'm glad

They were amazing and very helpful here thank you Alicia you the best if you need to cash a check…read morecome here they will help you and make it a fun experience

This place was fantastic! I worked with Diane and she was great! It's a family business, and her…read moreSon Greg was there to help guide us as well! HIGHLY recommended B&B Sierra Tax! Simply outstanding!

I wont go anywhere else, great price and she is always there when we need her very friendly and…read moreknows her stuff when we was in a pickle with money to pay for filling tax's she helped out.

The whole team are the best. Very easy to talk too. If you have a question you can call them.read more

Dave is the best. He always has my back. He drove two hours to inspect and take pictures of a…read morefireplace in my rental house so that he could insure it. He's always doing stuff like that help his customers.

I happened upon Alicia Diaz because I was looking for a second quote on auto and home insurance. We…read morehad been with a broker for the past 15 years, and somehow my insurance was dropped because the auto pay did not go through. So we found ourselves without insurance. Our broker was asking us to apply for a new policy, and to fill out a ton of paperwork, and drive it across town. It seemed like a lot of effort on my part, and I really didn't know if I was getting a fair price or good coverage. So I called Alicia to see what she could tell me, only as a comparison. Alicia asked if I had 15 minutes to answer a few questions, and she input all of my information on the spot. She had specific recommendations about my coverage, and she clearly knew what she was doing. She even asked me random questions about our home and property, because when we bundled several things together, we got a lower rate- insuring more for less money. At the end of it, with Farmers Insurance and the policy that Alicia had put together, we would be saving a good amount of money. The day after I called her, I was signing papers in her office for our coverage- and it was anything but difficult on my end. She offered me a cappuccino, and had a place for my kids to preoccupy themselves (art, stuffed animals, a doll house!) while I was there. I didn't wait at all, and Alicia and her team made it a seamless and fun experience. I could tell her employees enjoyed working for her, which confirmed what I had thought about her character. She took my mess of a situation and took care of everything we needed. She made my life so much easier, simply because she is thorough, and excellent at what she does. And she is super friendly and fun to be around, which is huge. She also told me that I could text her and reach her anytime, that was the benefit of having a personal agent. Well, we put that to the test last weekend when our car was broken into after a Giants game. I texted her at 10pm, and she got back to me right away, even helped walk me through setting up an appointment online with a repair service. She told me if I couldn't get an appt soon, to let her know because there was a local place she'd worked with that may be able to get me in. She checked in with me about it, and when I told her I couldnt get an appointment, she called the local glass repair shop, gave them all my information, and all I had to do was call them to confirm the date and time I preferred. I told my husband she is a boss- she multitasks, and gets the job done thoroughly and efficiently. And I tell Alicia that she is in the business of making my life easier! I would absolutely recommend Alicia to anyone who wants a smart, thorough, caring, genuine person as their insurance agent, to make that aspect of your life much easier and pleasant. Since when is insurance pleasant? Since Alicia.

My wife and I began using Farmers Insurance - Alicia Dias after going into business for ourselves 1…read more1/2 years ago. Alicia literally save our butts from making a terrible decision choosing not only a bad company but also the complete wrong policy for what we needed. Since that day Alicia saved us we decided changed our business and personal policies over to her. She goes out of her way on a regular basis to make sure that we are doing well and to see if we need any help. We love and her and are so happy we made the change when we did. She is more than our agent, she has become like family to us! Thank you Alicia for everything you do to ensure we are on the right track :)