This location is the one and only location I will always recommend to anybody who is looking for the best, affordable insurance. Not only was I greeted with the best customer service that I have ever received, but I left with insurance that I love! Adela was so wonderful to me, and took her time to ensure that I was going to leave that day with insurance that was fit for me. She was extremely professional and bubbly with a radiant personality. Adela knew what she was doing from the start, and not once hesitated or seemed a little confused. Going in, I was terrified about not knowing terms, phrases, hidden charges, and high insurance. Adela definitely put all of those fears to rest. I have a heavy heart for people who struggle with trying to get insurance when there are people such as Adela at Cost U Less who can help so graciously! She needs a raise!! read more

WOW!!! 11/22/2017 Hi, my name is Lanene and I've had a few policies in my life. But I am soooo impressed with Lucy (Lucia Ferrer)!!! She was/is very upbeat and friendly and was very thorough and knowledgeable in all aspects of getting me signed up for car insurance. I had a stumbling problem with my computer crashing, but she was persevering in making the connections back with me to be able to give me the best deal she could. I have to say that LUCY IS AWESOME!!! It is because of her that I decided to sign up here. So, look no further than Lucy for any of your insurance needs. She did and will go above and beyond for you, just like she did for me. KUDOS LUCY!!! :) read more

This is a wonderful place!! The rates are a little better than average, that is not the reason I choose to do business there. IT'S THE PEOPLE!!!! They are so great. Not only do you get to see Peter Merino and his little boy "Nervous" smile. Peter is a wonderful conversationalist. But Wait, There Is More..... Gricel Morales with her award winning smile. Talk about a SeXY Character, She is that! This woman will have you leaving the store with a whole different attitude. When it's time to leave you will be laughing like a little kid. THAT'S WHAT MAKES THIS PLACE SO GREAT, IT'S THE PEOPLE!!! Chad Briley read more

It sucks that we as Americans need car insurance IN CASE things happen. However, I do apprecitate when I have a vehicle I know exactly where to go. Cost U Less insurance is my place to go. I can go on about their quotes and low rates but I want to recognize a specific person. As soon as you walk into a building of any business you want to feel welcomed. That is exactly what Lucia Ferrer did for every vehicle I have ever owned. Lucia has provided excellent customer service, great communication and understanding, but also one of the friendliest people I have met. That is what you expect when it comes to purchasing anything especially car insurance. Thank you Lucia for helping me make your job so much easier. read more

I have been a cost u less customer since 2013 and the reason is becasue of an amazing broker named Lucia Ferrer. She has been the best customer service experience I've ever had. Not only does she demonstrate excellent customer service but I felt that she treated me like family and worked with my situation and really empathize after sharing that these were hard times for me. Lucia was so wonderful and got me the plan I needed and that worked with my current financial situation. As long as Lucia is working at cost u less I will always be a customer and I'm coming back again this year and I'm looking forward to the appointment I have scheduled with her. read more

I purchased insurance from Cynthia Mendoza and she was extremely helpful! She took time to make sure she explained everything in depth and she gave me all the options to make an informed decision about the coverage I needed. She was polite and curtious and very pleasant to talk to and I would definitely recommend anyone who is looking for great insurance coverage at a great rate to contact her! I will definitely consider going with her for all my insurance needs and even though I don't live in Madera she made me feel like she was right at home in my own neighborhood! Thanks again Cynthia! Hope to do more business with you again soon! read more

I had a great experience with this place was very professional and courteous. The agent who helped me Lucia Ferrer was very attentive professional and had all information present and explained everything perfectly she kept in contact to ensure I received all information and ensured me all information is confidential and if any questions or concerns I may contact the office and she'd help with any questions or concerns you have a great agent in her and she deserves acknowledgement and even a raise due to her awesome customer service I will send all and any future customers to her. read more

Cheapest policy by far....Liliana Cazares was amazing she really worked with me and found the cheapest quote... When I had called I thought I was going to have to answer a million questions again just to get a quote.... Liliana merged all my vehicle and personal information over and requested quotes from many companies until We found the best price... She Notified DMV immediately of my coverage and even emailed me temporarily insurance cards... I highly recommend asking to speak with Liliana Cazares when calling!!! read more

Came in during last hour of business operation, Abel Falcon helped us out and was extremely polite. He gave us all the needed information on the insurance we went for. This place is good for people on a budget! We were able to split pay our down payment and get an extension for the second payment all while getting our vehicle insured TODAY! Highly recommend for those who need basic insurance. Go see Abel Falcon he was amazing and his customer service was top tier. read more

This place is the best! If you need car incurrence, this is the place to go. Crystal helped me get the the lowest payment possible and she is very professional she was persistent and new exactly was she was doing. Crystal Rodriguez is an amazing agent. The team isn't rushed to get u into something that u don't like. They will help you and try their best to satisfy you with the best rate So if u need some car insurance this place is the place to go. read more

Came to get insurance at cost u less in Madera was assisted by Lucia and Crystal, they were very helpful they knew exactly what they were doing, did I mention they both have awesome outgoing personalities !! Cost u less is the place to go for great deals and awesome and strong customer service skills. Highly recommend Cost U Less in Madera !! FIVE STARS read more

Today I was served by Lucia Ferrer at cost u less insurance in Madera, Ca. She was not only a beautiful woman she was super friendly and professional. I am one who believes customer service is important! She is definitely an asset to your company. Thank you for helping us I felt I knew her forever I felt very comfortable read more

If anyone needs any questions with policies I would most definitely recommend you to visit Lucia, she's a very professional oriented, but fun broker. She'll walk you step by step and assure you that your getting the best coverage the suits you for the lowest price available. Not to mention she's smoking hott! read more

I came into this cost u less looking for a better rate insurance.. what i recieved was even better!! I got the BEST customer Service from LUCIA FERRER!! She made my day all the way around! Her customer Service was through the roof and the rate she got us was what i was looking for something in my budget! read more

I was recently helped at this office by Cynthia Mendoza. She was very professional and friendly. The whole process was very simple and fast. She took time to answer all my questions, and found me a great rate. I totally revommend her and will to family and friends. read more

Great customer service experience, answered all my questions. Had to renew my insurance and registration, so I had a lot of questions and the agent I spoke with was able to resolve my inquiries and provided options for my initial payment. read more

I just purchased insurance through Cost-U-Less insurance with Liliana C. I Highly recommend her if your looking for insurance she will find the best one for you! She nice, patient and understanding I'm glad to have her as my broker!! read more

I liked it very much and the Service I got was great work experience thanks to you for you doing for making me feel like in I you for Long time Andrea Madriz in very happy about? Thanks and Millon? I see you soon when.... read more

I had a great experience! Lucia was a wonderful person, she was able to find me a great policy that worked for me. I highly recommend cost u less insurance and don't forget to ask for Lucia u rock! read more