In 2023 I was newly divorced. I was buying a car on my own for the first time ever at 44. I bought a 2021 Mazda and ended up with a 36000 loan $15000 was a warranty and gap insurance. My car payment has been $675 . I have now missed payments and plan to file Bk. Please know I take ownership in this mess for not doing my homework and for signing a deal I didn't understand. The only upside is I learned a valuable life lesson. However I hope that this is a caution tale not to my mistake of signing but how they treat people, run a business and screw people over especially when they aren't looking!! You can say I'm dumb and I understand but again please look at the poor ethics of this dealership - stay away!!! read more

I bought a vehicle that had just came on the lot. Everyone was wonderful. Very kind and helpful. I loved the full attention they gave. Then this: I brought it back 2 days later for the paperwork and for it to go through the service department. It was really late, after 6 and already dark and we didn't do a full tour of the body. I am new to buying from a lot so didn't think about it. When I noticed the front bumper it had been dinged up pretty bad. I brought it to their attention and they said they could touch it up with paint? UGH!!! Very disappointed. That was almost 3 months ago. I still have not heard from anyone on the repair. 1. They said they could not tell if it happened with them or not. They would not even call the owner to double check. I have cameras where I park and no damage on my watch. Very upset! 2. Service had my car for 3 days running diagnostics and such so I was without a car in the worst snow. I would not recommend them unless you know what to look for. read more

This is the absolute worst car dealership I have ever dealt with they promise you that they're going to fix things on the car that they talked you into buying and they don't hold to their end of the bargain at all and there is a lot more going on than just this,, if you want to see my full feedback it is on the Ray skillman New whiteland dealership on their reviews Dont buy from this place because you will seriously regret it. read more

Where do I begin! I am over the moon with the service from Greg Crawford and Sid the manager they literally made my dream come true! Sid talked with me and asked all the right questions to find exactly what I wanted! He was so personable and approachable! The kindness and time they took to find me the car I've always wanted seemed like a dream! The finance manager Brandon Camden thoroughly went through the contract and made sure I understood everything about the sale. You guys are awesome and I cannot thank you enough! read more

Ray Skillman New Whiteland - Amazing people making dreams come true! - Auto Parts & Supplies Near Me - New Whiteland, Indiana

ive purchased 2 cars through Ray Skillman New Whiteland and I have had nothing but great experiences both times. They worked with me on down payment and gave me free oil changes. They definitely were there when I needed them. I just spoke to Daniel about another vehicle just today and had another great conversation. read more

Dropped car off on March 7 information on what was needed was communicated by the imports service ray Skillman March 14th car ain't been looked at touched nothing .. requested a loner gave issues on giving one instead of a loner a rental was giving and told it's for 7days giving the impression the car will be done in 7 days March 21st "oh it will be done next week " mind you still have the rental at this point nothing was said about the rental they gave from : they need to restart the rental or if the rental is kept I would be charged for the duration it is kept. So March 28 it's another oh it's going to be next week waiting on a part. Still nothing is said about the rental not one word.. April 2 car still not done same excuse no solution and still nothing is said no documentation nothing is said about the rental April 11 a voicemail is left stating that the oil pump that was replaced was faulty and needs replacement and give them till Tuesday a few hrs after this voicemail a call stating the car was done and the amount for the alignment and at this time no mention of the rental car none at all... April 12th pick up the ****ing car and they say we owe 1800 for the rental and the insurance only covered 7 days and we was charged the remaining. To get our car it had to be paid When I say I could've went to jail today because scamming , deceptive, unfair, misleading employee. Made the payment get to the car not only is the driver wheel missing pieces the damn car is exactly how it was dropped off light still on so now they gotta look at it again and the same oil pump that we got the voicemail about before saying it was done is leaking oil and they gotta get parts for it you basically robbed me to get my car back when it was never worked on the car barley wanted to start never had that issue ever like it's just been sitting there GM please call because BBB will be in contact as well. read more

I'm calming down after yesterday! Just wanted to convey how disappointing your dealership was. I was hoping for help but got a very callous group of employees. The most Burt out group I have literally ever come across. I may not have the clout I once had but I'm going to make it be known. To defiantly stay away from you location. Scott Schilling This was the text I sent to the sales representative with no response. Just adding. I sat in there office for over five hours. Watched the gang of water cooler guys pat each other on there backs for hours. It was actually very comical. If your looking to get screwed. This definitely is the place for you! read more

Had our vehicle's oil changed at the Quick Lane, fast, efficient, looked over our 2007 Ford truck. I did request a new air filter they had toget the part. Worked quickly, happy with the customerservice. Christian is a great asset to this business, took good care of everything read more

Daniel was very helpful and supportive in purchasing our vehicle. He laid out all of our options and no pressure to get into a certain vehicle. read more

I sold them a car. I got a call from them since I went on kbb.,com n tried to cash offer. Jb helped me. He sucked with returning phone calls and communicating what's needed. If I talks to another salesmen they would tell me different. The car lot didn't seem busy so not sure what the communication was so poor. They did give me a good price for my used car tho. If I could rate Jb I would give him a 2.. the rest of them seemed ok read more

Excellent service! I called about a used truck they had and within 10 minutes of showing up Austin had me in the truck and on the road for a test drive. The truck had its issues which is normal since it was 23 years old but they worked on the price to accommodate those. Super fast and painless car buying. Highly recommend. read more

Used the buy here pay here. Charged me 21% interest for 6mos. Then repoed my car after missing 2 payments. They wanted $1000 to get it back. Staff was very unfriendly and only cares about $$$. Do Not Buy A Car From Here! Pure rip off! read more

Terrible customer service. Was quoted an hour for oil check and miscellaneous inspections. 3 hours later still waiting for my car to be finished. Wouldn't be an issue if you were honest about time frames so things can be arranged to make it happen. Came in and said "your brakes are great!" Then then drove the car like I told them to from the get go and suggest fixing them hours later. How competent are you at your job?? LISTEN TO THE CUSTOMER. Very disappointed, won't be coming back here. Overpaid for their name and now my wallet will take the hit. Don't trust these guys. read more

If I could give zero stars I would! The man sold me and my mom a junk car. I've had it less than 2 months and it's been in the shop 3 times. It's been nothing but problems. He knew what he was doing when he saw two gullible women come in. Extremely disappointed in the service given. Altho James l, the service manager is amazing. But Greg from sales got over on us for sure! -10 outta 10 would NOT recommend. read more

Do not take your vehicle here for a recall repair or anything!!!!!! Our 2015 Mitsubishi had a recall took it in they had it for a week when we got it back there was a big issue the harmonic balancer was not installed correctly and it caused a catastrophic failure of the motor. They first said that it was no way their fault and said it would be 800 to fix. I pushed the issue and they admitted it was their fault. Took the vehicle back in by tow and they had it for a month put a salvaged motor in and did not attach the gravel guard on the motor so it fell back behind and melted. Shoty work!! Had the vehicle back for a few weeks and the belt shredded and got caught In the alternator. Had a real mechanic look at it and he said they installed the belt wrong and the motor is covered in grease and oil. I am in the process of getting it fixed correctly and may be seeking a lawyer to recover losses due to this unprofessional situation. Not to mention they lied about the work they did on several occasions read more

Wonderful location. The staff are super friendly and remember you when you come back for service. The building interiors are very nice and decorated and the service lounge is comfortable with complimentary drinks. read more

Great experience with my little FIAT. They have an express oil change service center with Mopar parts. I don't trust quick lube places with my FIAT so was stoked to find a FIAT Studio near me (recently moved to Indiana from Ohio) with a service center that didn't require an appointment! Big stuff you'll need to call but great option for the oil change and tire rotations. Nice lounge. Friendly staff. read more

Worst place I've ever talked to, they will start running auto loans over and over on any car they want to without even seeing if you are interested in the automobile. Then when you bring it up to a manager they will blame you saying you did it. read more

Complete frauds. Sold me a van with salvage motor. Wouldn't make it right. Condoscending service staff to my wife during the repair process. Protect your investment and go elsewhere. read more

My review is for the Service Department. Had a pretty major repair done on my Fiat Pop, a warranted issue. GREAT. No worries, no complaints - from the beginning to the end, Jeff and others had us all fixed up and ready to go. Seriously. Great experience. read more