Sir Grout was great customer service from the first initial phone call! The first rep to come out…read moreand give an estimate was very easy to work with and listened to what my expectations were! The service tech was prompt, informative, and extremely clean! The only thing I will say negative is the payment process. Please when sending a confirmation of the appointment you explain that payment is paid to the service tech. I know it's written in fine print in the contract but an easy find reminder would have been great! Overall our experience was great! Thank sir grout for making the bathrooms look new.

I have a slate kitchen floor that was not sealed properly. Jay from SG came out and took a look,…read moresent a reasonable estimate and we scheduled a scrub and sealant. Mike arrived on time, and was done quickly. I can't believe how WONDERFUL the floor turned out. It's amazing. I'm sorry I didn't take a "before" photo. Highly recommend!

Bryton Altenbach made our tile selection so easy! He had excellent suggestions but allowed us to…read morelook at various options at our leisure with no pressure. Turns out his ideas were better than ours!! It was absolutely worth the over hour drive to work with him.

I was so anxious about my remodel. That is until I met Arianne and Charity at The Tile Shop. They…read morewere patient, kind, and made the whole process fun. My bathroom turned out amazing!

The was amazing working with Jason and his crew at building buddies. Before the Reno started, I had…read moreno idea how to transform the space but Jason had great ideas and was great collaborating with him on them. They worked on removing old drop ceiling and out dated wall paneling with brand new plasterboard throughout the house. They were efficient with great attention to detail! I would work with Jason and the crew over and over again and am looking forward to doing so on different projects in the future. The value and results are well worth it! Mike

Our basement was a hodgepodge of three different floorings, one drop and one conventional ceiling,…read moreand two walls in the laundry area covered in plastic by a waterproofing company. Jason and his team renovated the whole basement by installing drywall, replacing the drop ceiling with a conventional ceiling and new lighting, and covering the entire floor with functional but attractive laminate. They went above and beyond to make sure we were involved in the design and satisfied with the results. In addition, they replaced our kitchen floor, which had some water damage, with beautiful ceramic tile to complement the existing quartz counters. This is the second major project Jason has done for us. He previously remodeled a bathroom for us, replacing all the fixtures and flooring, as well as installing a pocket door. We are very happy with all the work that was done and would highly recommend Building Buddies.

It says on their web site by appointment only on a Saturday. I tried to make an appointment and the…read morelady told me in a hateful tone that they aren't open on Saturdays. Sorry you lost my business!

We are new to the area. We bought a 100 year old home in the Dormont suburb of Pittsburgh and set…read moreabout to do a serious renovation. The moment we walked into Ceramiche we knew we were in good hands. Tina, Bob, Melissa, Suzy and Nicky all know their stuff and treat us like long lost friends. The selection of tile is the best we have found in this area and the prices are very good. The service is what really makes this place special.

Thes folks are great to deal with. We have done several projects with them and they do a great job…read moreat competitive prices. Andy and Emily are wonderful folks.

Very easy to work with, helpful, and professional. They were patient with my tile choice…read moredecision~~never pushy and the price was reasonable.

They have an overwhelming selection. They could be better organized. But they do have a lot of…read morestuff.

I wish I could give them negative stars, they earned it…read more ProSource KNOWINGLY sold me a stone tile/backsplash product that MUST be cut wet. However, it contains a water soluble glue which makes this impossible as the stone falls off the mesh backing when it gets wet. I was NOT made aware of this when I purchased it and Prosource denied knowing the issue even existed until 2 months in on a phone call with Ed the showroom manager, who was dumb enough to admit they knew it was an issue. I spent countless hours calling and emailing both the manufacturer, Topcu, and ProSource attempting to learn a way to be able to install the product as my wife and I both really like it. I even purchased 3 additional new diamond blades in a vain attempt to cut it, because "this has never happened before". Then what I was told, and I still cannot believe they were stupid enough to suggest this, was to remove each individual stone from the backing, cut it wet, then glue it back on. After a ridiculous amount of back and forth the final answer the manufacturer said to do would cost more than the product itself did, take countless hours of work, be nearly impossible to do correctly and completely make the product un returnable. For an alleged high end product that cost over $300 per box. ProSource refused to take back the product except under unreasonable circumstances, only taking back non cut and non broken sheets, a 25% restocking fee AND my paying the freight back to the manufacturer in Georgia. The manufacturers rep admitted to me on multiple occasions that the situation was ridiculous but still I could not get an acceptable resolution from them either. I guess they expected me to lay down and take the abuse. Not this guy. I fought and I won...just like I told them I would. Now I get to warn you. Who is dumb enough to use a water soluble glue on a product that must be cut wet? Topcu. Who is both dumb enough to sell that product to consumers without telling them? Dave at ProSource Monroeville. Who is dumb enough to insist this has never happened before? Todd at ProSource Monroeville and Brian at Topcu. Who is dumb enough to admit this does happen and I was lied to repeatedly for over 2 months? Ed at Prosource Monroeville. Who was smart enough to give me my money back? PNC. You would be better off buying your supplies at a flea market. But if you want to buy this crap they sold me check the usual spots where people sell stuff, I will be listing it for sale there until someone buys it, which I expect will be a very long time.

My wife and I where blown away with the selection of tile they had on display…read more The gentleman that helped us was super nice and super friendly. He was also very knowledgeable. Once we are ready to buy our tile we will definitely be back. If you are in the market for any kind of tile definitely stop in here at Tile and Designs. It is definitely worth the stop.

Maybe this place is great, but I wouldn't know. Covid-protocols, they wanted customers to set up…read moreappointments. Fair play. We phoned and set up an appointment to look at tile for the next weekend. We showed up on time, entered, and were not greeted by the one employee in the store. He didn't acknowledge us, didn't make eye contact, and proceeded to ignore us for the 15 minutes we were in the store. He was helping another customer. Fine. But how hard is it to say hello and tell us he would be with us in a minute? Nothing. We waited for 15 minutes then left. Went home and bought a thousand dollars of tile online instead. Disappointing.

We were helped by Robert Armstrong, no relation. His knowledge of the tile business is a great…read morehelp. He use to be a professional installer. He had a number of good suggestions that only someone with his experience would know or think of.

Rayna is the absolute best in the business. Professional, knowledgeable, great with my clients,…read moresuper responsive. A+++++

Multiple cancelled appointments with little notice. Finally met with a designer and I waited a…read moremonth before I followed up. Excited to see a proposal only to have another cancellation. If this level of customer service before the sale, it is a clear signal to stay away.

Very good in every way Cindy and janelle were very helpful. Great showroom…read more They have higher end items and great ideas