VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

Women, beware of wasting your time. The information I needed to make the order was like pulling…read moreteeth and nobody will care if you have to make multiple trips to get very different or incomplete answers. Never got to make the order that I have been trying to make for months. MONTHS. Y'all lost a big sale...

I stopped by Robertson Kitchen & Bath a week or two ago over my lunch break. I have been…read morecontemplating updating my kitchen, and this showroom was my first stop in the process. I spoke with a fabulous associate (whose name is slipping my mind!) who was patient and knowledgeable. She explained some of the basics to me and made sure to tell me about the Brizo and Cambria lines that they carry (both of which I really like). At the time, I had very little to compare to this experience, but now that I've visited the competition down the road and the remodel expo this past weekend, I can't wait to head back to Robertson and make my first consultation appointment.

Was planning to order my Cambria Quartz countertop from another kitchen & bath place that had given…read moreme a good price. But after numerous unanswered phone calls & emails, and once getting through, delays and a raised price, I called Robertsons. In literally minutes, Rich e-mailed me an even better quote and said the installler could come measure Monday (this was Thursday, the other place said 3 weeks). After measuring, the countertop was manufactured and installed less than 2 weeks later. Rich was so nice and a joy to work with. LOVE the countertop! Will return to Robertsons when we do our master bath.

They installed all of the flooring in our Heartland home…read more The wood flooring they had on display was NOT representative of what was installed, and they knew this but blamed the manufacturer. I had many many repair trips to fix sloppy tile work, amongst other things. Within one year of installation of the carpet, it got ridiculously loose and buckled in multiple rooms. It has separated in different areas where you can see a gap in the pad. I'm well past the warranty at this point, but it was noted on my punch list (6 years ago) and they told me I could have it repaired in the future. Well, it's the future (present actually, ha), and they have ignored my repair requests, even though everything was properly documented. Lastly, I was going to pay them for some other repairs, like tile that my kids broke, and they ignored that too. So now, it's going to cost me a few hundred dollars to fix the AWFUL install job that they never did correctly, and they've earned this review

We purchased porcelain tile from Paracca Interiors that we chose to have them install. From start…read moreto finish we were extremely happy with all our interactions with the Paracca staff. The staff is extremely knowledgeable and courteous. Christy provided us with many options to choose from and great advice during our selection process. Judy did a great job in scheduling our job around other contractors. Ronaldo and his team did an excellent job with installation. We get many compliments on how great the floor looks and how well it was installed. Some people think its wood or LVT.

I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

Needed replacement doors for the lower parts of our kitchen cabinets. And needed all the cabinet…read morepainted so they all would match. Doug Peters, the owner of the franchise, measured conscientiously, matched the paint precisely, was neat , prompt, and pleasant.

We were greeted as soon as we walked in by a friendly employee and also met by a friendly sales…read morepup. We were guided directly to the correct department and then met by a knowledgeable sales person. This made our tile shopping experience go smoothly. After choosing our selections we also met the owner who also gave us additional information for new cabinets for our bathroom remodel. Great experience from beginning to end. So much better shopping there than a big box store.

We built a Maronda home a few years ago and SP was the floor contractor. We are very happy with…read moretheir work and sales team.Everything goes smooth.Since we moved in we've had them replace carpet in 2 rooms with vinyl plank flooring. The installers are friendly fast and clean.

Peak Floors installed new hardwood flooring and refinished existing hardwood flooring in our home…read more They were very price competitive and they completed the project on time and on budget. The craftsmanship was outstanding and we love our new floors. We will definitely use Peak Floors for more projects in our home.

Peak Floors was an amazing experience from start to finish. Really enjoyed the hard work of this…read moretalented crew. I had new floors installed next to original floors and the results exceeded my expectations. Highly recommend !!!

Lisa is awesome…read more Installation was terrible; unprofessional & unskilled installers. Lack of attention to detail; measured incorrectly; did not have the proper tools for installation. Did a horrible job cutting holes in the field. Did nothing to correct my dis-satisfaction.

decided to shop for just new countertop. and found Troy to be close No pressure salesperson and a…read morewide variety of to choose from. was given a quote and date for measuring and installation. small issue with opening for stovetop, but quickly resolved next day