I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.

Great service, excellent workmanship ,fast friendly.I highly recommend them. Very prompt from…read moreestimate to scheduling to installation

From the owner: Offering Custom Flooring Service that you can't get from a Big Box store. Friendly, informative…read morestaff that is eager to assist you with your selection.

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

I had my living room Dining room and hall painted as I have…read moremolding in my rooms I wanted someone who would paint the molding D l Richie painted the molding beautifully and the rooms look wonderful my husband and myself are very pleased with their work. They arrived on time worked very quietly and were very professional I would highly recommend them.

I highly recommend. The work is impeccable. The price was fair. They cleaned/sealed some outdoor…read moreteak patio ceilings (they look new). I also had them paint exterior door and trim. The 2 guys working were friendly and polite. I will be calling them back in the fall to do some interior work. You can't go wrong using them, plus think small business...

i had a great experience with Anthos.My appointment was quickly scheduled. I was kept informed of…read morearrival time. the carpet was stretched perfectly. It was a professional job and company. I couldn't be happie.

Harry is amazing! He made our carpet look brand new! He was a pleasure to work with! We recommend…read morehim highly!

Molyneaux's sales rep created high expectations for us considering him stating that their carpet…read morewill be just as good as what was currently in the home, which was really nice (just smelled from previous owners). The carpet sample seemed a lot better than what was installed and the padding is nonexistent. Not exaggerating, it feels like there's no padding. My two young kids have already complained after casual rough housing. Customer service hasn't been helpful and doing the passing the buck routine. I paid over $9k expecting to have something that will last my family for 15 years. This is dreadfully disappointing. Avoid at all costs!

We had our solid wood floors installed approximately one year ago. The high quality materials and…read morecraftsmanship in installation has held up impeccably after one year. The entire process went smoothly from the presale review of options, pricing options, and know how of the staff. Installation was completed within one week for a job that was more complicated than anticipated. Pricing was transparent and everything handled professionally. Financing was a great option. They also arranged for painting and it was done beautifully and super quick! We compared several local options and some national names and ultimately molyneaux struck the right balance of large enough but local enough for us. We will go back for future work if needed.

I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.