This towing company deserves all the praise! We needed a tow service while our Tesla ran out of…read morerange in Ukiah. Our insurance company was being so difficult so we ended up calling this company directly. The representative who answered the phone was so helpful and even gave us some tips on dealing with our insurance company. We had already been stranded for about an hour in 100 degree weather with 3 kids in the middle of no where. The representative sent someone out right away with waters for all of us and said they'd send out the bigger truck so we could all fit in for the ride. Our driver Daniel arrived and we were on our way. As we arrived at the Tesla charging station, we discovered the car was so dead we couldn't even open the doors or get it to start charging. Daniel stayed out there with my husband for what had to be about an hour and a half trying to help him figure it out. He allowed my kids and I to stay in the tow truck with the AC. Daniel had to call another truck out to help and all was resolved. I am very grateful for how quickly they got to us, how understanding they were, and how patient they were. Thank you from the bottom of our hearts for helping us on what was such a stressful day!

Friendly tow truck driver. Good customer service. Would definitely recommend. Thank-youread more

Guy who owns this place posted a washer and dryer for sale on Craigslist…read more I called him and spoke with him, made arrangements to meet there shortly after five PM the same day, to pick them up. I am a single woman and needed to arrange for a friend to meet there to help, and my friend works in Lakeport and got off at five. Owner agreed to this via text at 1:11 PM. At 2:03 PM, he texted me and told me the washer and dryer were sold and gone. Now that I read the other review of this place, I'm glad I missed out on what was likely a messed up, ready to fail set of appliances.

This is for Jones Towing, but same people. Bought a transmission from them after driving up from…read moreSanta Rosa. Got home and found the fluid was burnt and full of particulates. Not worth spending the time and labor to install in friends vehicle. Wouldn't refund even though we never even took apart or installed. The owner was flat out rude. Don't advise anyone to buy parts from these folks. Waste of time and money UPDATE Mechanic pulled pan to find that they cleaned metal shavings out of pan. But moving transmission around caused shredded metal to loosen up and fall out. Clearly an act of trying to cover up a destroyed transmission. Pretty low life act. What a waste of time and money. Lake County low life's

I don't remember the operator's name but I know he introduced himself. Probably 'cause I was…read morepreoccupied and distracted - my beautiful little '73 MGB was stuck in Clearlake Oaks and needed to get home to Albany. AAA sent Lake Fleet Repair to help me get my baby home. The driver - I'm so sorry I don't remember his name! - was very friendly and helpful even though he had to navigate his huge truck on the narrow, bumpy roads to the barely accessible location where the car had decided to stop running. He was unfazed and good-humored despite the heat. Just his manner was enough to make me less stressed. He quickly got my little car (which wouldn't start) on the truck and was soon on his way. I left shortly after but didn't catch up with him until we passed Pinole on highway 80. When we got to Albany the driver was nice enough to help us get the car into a parking spot before he left. He was easily the friendliest, helpful and efficient driver I have ever encountered. Situations like this tend to bring out the worst in people but he was happy to answer questions, address concerns and explain what was going to happen even though he was loading a car onto flatbed on a twisty road in the middle of nowhere in 100+ degree heat. And I haven't mentioned the nice helpful woman I spoke to while setting up the tow. I've forgotten her name too but she deserves a shout-out for her professionalism and calm, relaxing manner while she explained and walked me through the process. I feel very fortunate that AAA hooked me up with Lake Fleet Repair for this highly stressful situation. Thank you! I wouldn't wish this type of situation on anyone but should you find yourself needing roadside assistance in Lake County, call Lake Fleet Repair. They are the best - fast, friendly, efficient, helpful and knowledgeable. Again I'm so sorry I don't remember anyone''s name, but I'm pretty sure you get the idea. Grade A+ for everything.

Best towing experience ever. Got a tow through AAA and Danny the driver and the people at the…read morecompany on the phone were so professional and efficient. Highly recommend. I got stuck with a flat right over the crest on the way to Clearlake and had my car towed back to Santa Rosa. Danny tried everything to get me going but my spare tools weren't in the car, so he loaded it up and took it away and it was amazing.

WARNING WARNING WARNING ...You are forewarned now if you are reading this. If you look at the shop…read morecleanliness, inside and out. the tight space of parking infront of shop doors, down the hill and uphill will ask the question in your mind how do they SQUEZZZ into your car to start it, move it, work on it without the door smashing into the other customers car paint job. If you could think how it is done outside when it is raining, Have you noticed the greasy hands and overalls that go into your vehicle. Now you HAVE to call, contact Breau of Automotive Repair and ask about complaints of S&K BEFORE you take your ride there. DO NOT IGNORE this WARNING WARNING WARNING... If you do ignore the warning it is on YOU... I took my four year old pickp to them for non start issue. Had it AAA towed. Called S&K when AAA informed me it arrived there. Talked to S_ _ _ _ on the phone and didn't offer a work was needed. My 1st mistake. AAA gave S&K my key. I went later in the day and discovered the drivers door had large dent, Window was down and it was raining a serious downpour. I tried to talk to the two owners but they were busy closing up for the weekend. My key was locked up inside the office and they were gone. Now the rain poured into my leather seats and dash all weekend. So dented door, water damaged leather seats and electrical under dash. I ended taking it to dealership for the fix. The dealer said my ECM under the dash had shorted due to rain and fried my fuze box and damaged the finer things like radio and TCU and some smaller circuits. The repair of drivers door, replaced seats, ECM and other items as well as the reason for non start, the ( oil pressure sensor ) and the tiny paint chips due to the other cars parked to close at S&K ding ding ding warning Warning WARNING !!! The simple $90 job to replace a pressure sensor was a $9648. plus towing. Now the CarFax showed damage and it reduced my $52100. truck to $38800. Warning, this place is a grease pit that is so f_ _n bad that the grease killed the shade tree. OH yah, they took my new K&N air filter and put in an old dirty paper filter.

I brought my car to S&K to get fixed. Two weeks later I get my car back stuck in limp mode . That…read moremeans the car will not go over 30 miles an hour for safety reasons. No longer safe just great isn't that perfect way to fix the car S&K .. also several things they unbolted that were plastic are now cracked . Very sloppy work . Totally unprofessional . Like another complaint on here . Just look around at their facility and you can see how unprofessional it is . I still haven't been able to get my car fixed because nobody can figure out what the hell they did to it . it's been three months and I'm still without my car . don't ever go to S& K . They will wreck your car. It's like some 12-year-old worked on it...

Great person. Helped me get my car. Easy to work with and knows what he is doing. Dropped it off…read moreexactly where I needed it

Turned a potentially horrible situation in the middle of the night around for me. Thank you!!!read more

Hector was great! Checked my tire, showed me the problem and since it couldn't be fixed, didn't…read morecharge me. I would return for service when I'm in the area.

Royal Automotive is fantastic. I made an appointment in the afternoon for a brake job, and my car…read morewas out in 4.5 hours. Greg and Hector are true professionals. The only mechanics I trust in the area. Top-notch service, professionalism, and work. Royal Automotive is the best in Lakeport.

We were broke down in Williams and called our insurance company to get a tow back to Lakeport and…read morethey couldn't find anybody to tow us back until they contacted Norstar towing and recovery. Thankfully they drove all the way to Williams to tow our vehicle back to Lakeport. Chris in Williams with NorthStar Towing and Recovery. Thank you North Start Towing & Recovery

Ruben is THE BEST!!! I got a flat tire in Blue Lakes, and I called a bunch of companies in the area…read morebut North Star was able to help with a super fast response! Ruben called to let me know he was on his way and showed up within the promised time. Excellent service provided - I appreciate them so much!

I brought my 90,000 mile Ford F250 Super Duty in for a very perplexing suspension problem. At 50 -…read more60 mph it would develop a shimmy in the front so bad it became difficult to control. I tow a 38' fifth wheel RV, plus an equipment trailer loaded with my 12,000 pound tractor, this shimmy issue made towing impossibly unsafe. I had taken my truck to a Ford dealer in Santa Rosa, where I bought it. The service advisor booked it in for a 2 day inspection. The dealer advised that I had a major issue with the transfer case, tie rod ends and two tires. Their estimate, $7109.80. It just didn't make sense, so I declined. I took it to Lakeport Tire. Their service advisor knew immediately what the problem was. A stability bar as part of the front suspension. The estimate was, and accurately $1200. Which included a host of other services. The repair was done timely, totally cured the issue. My truck drives fine now, even towing heavy loads. I am very pleased with Lakeport Tire, their knowledge base and customer service. I'm so pleased that next up is my C8 Corvette in for yet its own perplexing issue. I trust they'll handle the repair as well as my truck.

Yesterday I came in to put air in my left front tire since the low pressure light was on. I stopped…read moreat Lakeport tire and they put air in my tire. I returned this morning to get it fixed since it came back on. They squeezed me in. Young man at the front desk was very friendly and helpful. Only had to wait a couple hours for them to fix the screw in my tire. Price was totally fair. Nice and comfortable waiting room.

Watch out for this scammer! I called for roadside assistance and the man on the phone said he "does…read morenot do work for people he doesn't know." So if they don't know you, they'll leave you stranded and hang up on you. I was new to the city, how are they suppose to know you? Very unprofessional.

USE ENTERPRISE TOWING INSTEAD!!! this guy would steal his…read moreown grandmother's retirement. Lied to my grandma and took over $800 for what was a radiator cap issue.... And didn't even fix the radiator cap. I don't think he even has a legit liscence.