Minor front end damage. Quick on quote, dealt with ins. co., quick on the repair, car looks fabulous. Even cleaned up the interior. Front office seems organized and attentive. read more

I would NEVER use or recommend this body shop. DO NOT COME HERE if insurance is not covering the costs. We are paying out of pocket to make sure our daughter's insurance rates do not go higher. Our daughter was at fault for a minor fender bender and we didn't have any say as to where to take the other person's vehicle. They chose this shop. Minor fender bender and the first quote was $3500, outrageous. Once they "got in there... more damage" now we are at $5300. By the time this job is complete I'm sure we will owe over $6k for something most other shops would've charged around $1500 for. It's one thing to price gauge insurance or large fleet companies. No need to price gauge honest working people. Shame on McCarty's. read more

After my wife was rear-ended in Fort Bragg, Ca, our insurance adjuster strongly steered us to their choice of an auto body repair shop in Ukiah, CA. I questioned the strong push and decided against the recommendation by choosing an independent body shop, which would prioritize my interest over the insurance company's lowest cost motive. Exercising this right under California law, we picked McCarty's Auto Body in Ukiah, CA, after talking with the owner, David McCarty. That was the best decision in our otherwise unnecessarily difficult ordeal to get our car back to the pre-accident condition. David was strategic in persuading our insurer to allow original parts rather than cheaper used replacement parts. He also documented/repaired certain damages from the accident which were missed in the insurer's original estimate. David's advocacy for what was best for our car and the resulting repair work exceeded our expectations. I would recommend using McCarty's Auto Body in Ukiah for all my Northern California neighbors. Anees A. Fort Bragg, CA read more

Darrin at McCarty's is AWESOME. IN fact the entire crew there is amazing. This is the second time I have had to have my vehicle be fixed there. They are always courteous and keep you up on their service and when your car will be completed. They set up my reservation with Hertz, dropped me off to get my car and I was able leave my rental with them. They warranty their work. I'm extremely happy with them and would recommend them to everyone. My car looks new and they cleaned the outside as well!!!! 10/10!! Well Done McCarty's Auto body. read more

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The shop got a bolt in my tire. when I left the shop I heard something fly out of my tire which at the time I thought was probably just a rock but by the time I got home my tire was completely flat and the shop denied any accountability. I was told they don't drive the vehicles but my car was definitely moved from the spot where I parked it and it was definitely making noise when I left the shop. read more

Just got my Tahoe fixed from fender bender. Great customer service! every one was friendly and helpful. They even came way under original estimate! And all work and parts are guaranteed. Will always use McCarty's Auto Body! read more

I recently took my Honda Civic to this McCarty's to get fix after a fender bender and I had a great experience. Their customer service is excepcional. They got me in quickly, connected with my adjustor, set up me up with a car rental and my car was nicely fixed in a couple of days. I highly recommend their services! read more

Spectacular service. Keeping me informed all the way. Great job my car is better than ever. David and Datrennwere awesome. The girls were great as well. Highly recommended to anyone needing body work. Thank you so very much for making my vehicle better than ever read more

McCartys did it again!! My highlander was in an accident and they fixed it fast and it looks great!! They did such a great job! So pleased I would highly recommend them read more

Absolutely amazing work and amazing customer service! Would never even consider taking my car anywhere else! I had nothing but trouble with my insurance and the other drivers insurance until Nena from McCartys stepped in and started contacting them. She is amazing. The whole staff there was extremely friendly and treat you like family and not just another customer. My car looks better than it did when I bought it off the lot, they even covered my rental car!! Dave and Darrin are the best, Nena and the other girl in the office, I think her name is Stephanie, are so kind. McCarty's has an amazing team there!! Thank you!!! read more

Have to say... Mcarty' s has been the best auto body experience we've had especially In the 47 yes I've been alive! Their work is impeccablend the friendly service gets them 5 stars!!!! Thank you so much!!!! Mark and Diana Sheedy read more

First time experience with an Auto body shop ever and I must say when I got my car back I was completely happy! Excellent work. Thank you guys. They are so friendly and professional. You will forever be my body shop!! Dave your wonderful and thanks Nena for all the updates. read more

We were referred to McCarty's by long time residents when we encountered car trouble on vacation from San Francisco. They saw us right away and executed the repair in 5 minutes with a minimal charge for labor. How lucky we were to find this auto body shop governed by good will and ethical practice. read more

Our insurance appraiser gave my wife and me the referral to McCarty's, among several shops. We were treated with kindness and courtesy from the minute we entered the shop. The owner Darren and his son Dave were thorough in explaining the repair process. Most importantly, the repair job was excellent, and we left paying less than we had expected to pay. If we need an auto body repair in the future, we wouldn't hesitate to return to McCarty's even though it's an hour drive from our home. Robert and Annette Higday read more

If your vehicle can be repaired quickly you are in luck. My father-in-law took his truck here and was told he would have it in a week. One month later his truck was finished.....and he was treated horribly, by the eldest owner, when he went in to pick up his vehicle. Their customer service leaves a lot to be desired and it appears that they are lacking an efficient business manager. They would certainly benefit from an employee that cares about keeping customers informed and happy. They do good work and that is why they got two stars instead of one; however speed of service and customer service are more than poor. read more

These guys made my car look and feel brand new. They put so much care into cleaning all the dog hair that was ground into the back of the car and even touched up some of the little dings on my back bumper. My nearly 5 year old and well-used (2 teens) car got a beauty make-over. I will definitely go back! read more

I took my car in and it took longer than expected which is fine but I got my car back and the screen had been cleaned by them, my screen is filled with residue that will not come off and I took it back to be cleaned again to fix the problem and my screen still isn't nearly the way it was before I brought it in. I'm very upset that my screen is ruined from whatever was put on it. It's a 1000 dollar screen that is not in the condition I brought it in read more

After 15 years of driving my truck I decided it was time to upgrade and bought a 2018 Ram. Within 18 hours of owning it I was rear-ended on State St. and could not believe my bad luck! Fortunately ( or unfortunately depending how you look at it) I have worked with McCarty's before when both my wife and daughter's cars were involved in fender benders. I have always been impressed with their work so I took my truck to them. They worked with the insurance company and were very efficient throughout the whole process. Darrin knew I had planned on putting in a bed liner as well as different wheels and tires so during downtime while waiting for parts to arrive he had his team take the vehicle to the bed liner shop and then the tire shop. When I picked up the truck all of the additional work I had planned on doing was already complete. The actual repair work they preformed was flawless and the truck looked like I had just picked it up from the dealership. If you are unfortunate enough to be in an accident I would definitely recommend taking your vehicle to McCarty's. read more

Id be extremely careful taking your car here. They WILL NOT stand behind their work like they state in their radio commercials. I got my truck back 2 different colors and when i asked to make it right they refused! So i filled a complaint with the BAR Bureau of Automotive Repair. After the investigation the lead investigator told me that when asked to provide all of McCARTYS paper work and documents that the owner cried "IM ONLY GETTING A SET OF TIRES OUT OF THIS DEAL!" The tire shop that caved in my 2 doors was making a deal with them trying to keep his cost down on My repairs so they didn't have to turn into their insurance company. I my books thats insurance fraud !!! I WOULD BE EXTREMELY CAREFUL WITH "MCCARTYS AUTO BODY" YOU'VE BEEN WARNED !!! read more

My insurance recommended McCarty's after I was involved in a minor traffic collision. I don't have rental coverage on my policy, so they paid for my rental while the car was in the shop. My car was only there for two days and it came out like new!! Not only were they nice and friendly, but they detailed my car, and I got a discount too! They are definitely the best place to go in Ukiah! read more

Ok so I get in an accident and I know zero about vehicles. My husband is out of cell range; therefore, I drive immediately to David at Mc Carty's and he doesn't take even one minute to get to my truck. He does a thorough evaluation and makes sure I won't hurt anything by driving to get to work. His super nice staff arrange everything and all I had to do was get there and they even arranged that. My new truck looks new again! read more

I won't take my truck anywhere else. They always do a great job and exceeded our expectations. Dave is a great guy always going above and beyond for the customer. read more

I brought my car in Mcartys for a estimate they were extremely friendly and knowledgeable. They did everything dealt with my insurance set up a fantastic rental. I was in and out. The car was fixed on time and the work looks like it was back to brand new. They gave a very generous discount. I had 2 things done one not covered by my insurance but with their discount paid 33 dollars out of pocket. I am so impressed they gave lots of goodies of a cloth bag,a shirt, pen and key chain I wouldn't go anywhere else after this experience. If I had to say anything negative it was my car didn't look like it was washed very good but only in the places that they fixed other than that not very clear. Inside or out and my liner for the window was off like their detailer must of been in a hurry. But Darrin came out and fixed it right away and was very nice but hey if that's all I can come up with to complain about then the shop is pretty great. Highly recommend read more

After a rather unfortunate event of a hit and run my bumper was severely mangled but McCarty's Autobody turned a crappy experience into a really good one. I personally dealt with Dave, and he was incredibly thorough and easy to work with. Everything was streamlined and easy once I arrived at their shop, a huge thanks to Statefarm as well who made my claim incredibly easy and sent all the info to McCarty's automatically. Dave was able to assess my car, give me a general quote and an estimated time of completion within 20 minutes of my arrival and the rental car company was en route to pick me up. My car was completed ON THE DAY he said would be done and absolutely perfectly! It was just like new. I was so surprised by the next two things that I witnessed. First, they DETAILED my car! I mean like cleaned it new, detailed! I haven't seen it this clean since I bought it. Second, they give EVERY single customer a 10% discount on labor costs, apparently they've done it since they opened. The catch is that 10% discount is applied to your deductible so my $500 deductible ended up being $210. The customer service, attention to detail and customer perks are undeniably amazing! If you find yourself in an unfortunate situation of needing autobody repairs, I guarantee you won't be disappointed if you go to McCarty's Autobody. read more

A long time resident of the Ukiah area recommended McCarty's to me after a minor accident. I didn't have to hassle with another quote - the moment I shook hands with David, spotted the spacious office and professional work area all we had to wait for was the insurance adjusters response. Four days later the car rental was waiting for me when I delivered my vehicle to Nina - off I go to work and in three days my car is superbly done. In addition it was shining inside and out. I would highly recommend this family owned establishment. Thank YOU folks! read more

McCarty's took great care of me and my car after I had a rainy day accident. My insurance sent a low estimate and they worked with my insurance to make sure all the necessary repairs were covered. They even gave me a discount on my deductible, so I was out-of-pocket for even less than I thought. I got my car back looking as good as new and it was clean inside and out. I highly recommend this shop. Thank you!! read more

I unfortunately crashed my car and had thousands of dollars worth of damage which McCarty's supposedly fixed.Turns out I had over $700 worth of damage still that was discovered months later and when I asked McCarty's to do a checkup, they said nothing was wrong.It was in my best interest to seek other advice so I took it to a REAL car dealership when they told me I needed to fix some issues ASAP.It really disappointed me that they would do less than the best on my car when I have done business with them multiple times.I ended up having to fix my car out of pocket instead of a supplemental claim being made which NEVER happened.I let them have my car for a few hours to take pictures one day and when I called back, they said they hadn't heard anything from my insurance.It was all lies because a claim was never made and the receptionist "Nina" was really rude and sounded like I was a bother.I will never do business with McCarty's ever again, they lost a good customer due to their lack of sincerity.When you say you're gonna do something then I expect you to do it.I feel my insurance wrote them a check that they didn't deserve and I was left with damages that could have ruined my entire engine.Thanks for nothing... read more

My wife and I had her Ford Escape repaired at McCartys after a storm dropped a branch on the roof and another along the side of the car catching side mirror and corner bumper. After being fixed we received her car and for the most part the repair wrk was good minus a wire for the sun roof coming loose and still some scratches on bumper that where caused by the branch hitting it. But then looking at the interior when we picked it up there was greasy finger prints in the head liner and on door which they said they would take care of when we brought it back in to fix sun roof. Well sun roof got plugged back in and fine but when my wife complained about interior being dirty where they had done there repairs was still dirty the owner claimed it was from cargo going in or out or the repair shop where we got our transmissions fixed mite have done it although we found the prints after our first visit with them. Instead of fixing it or apologizing he continued to argue with my wife and while walking away mumbled under his breath calling her a bitch. So for those in ukiah area with car body work problem u should either live with it or bring your vehicle somewhere else because the service there really sucks. Also I would leave minus stars but they won't let me. Thank you. Zachary read more