Overall a good experience. My wisdom tooth extraction went well, I was in and out quick! Front…read moreoffice could be better, but the care was excellent!

Best oral surgeon in Jackson, MI. Does excellent work, compassionate, knowledgeable. I have been a…read morepatient for over 20 years and won't go to anyone else for my oral surgery needs.

They were all very professional at this office,I was very impressed with my experience with all…read moreinvolved. Thanks to Cynthia and her staff.Thurlo Rodgers

My son had his wisdom teeth removed by Dr. Rider the third week of December 2018. I can't say…read moreenough about the care and concern that she and the office staff provided. I have had two other children go to other oral surgeons in Jackson and they did not compare with Dr. Ryder's care and philosophy toward this procedure. This was appreciated by my son and myself as a parent. I would highly recommend Dr. Rider!

The staff was so incredibly patient with me. I am getting dentures done and they have eased my…read moreanxiety a lot. Huge thank you to the techs for being so understanding and helpful!!

I have major dental anxiety and the staff here was absolutely amazing, patient and keep me…read moreextremely at ease. The best dental experience ive ever had

Having problems with vertigo makes having dental work difficult. Needless to say, I was pretty…read morehappy, several years ago, when Dr. Sheets took me on as a new patient. One of his staff has vertigo, and she would, graciously, assist Dr. Sheets with my care during my visits, which was comforting. Life changing events over the past couple of years, resulted in my not seeing Dr. Sheets for care during that time. A couple of months ago, I called to make an appointment with Dr. Sheets, and I was told that Dr. Sheets will no longer see me, because I would be considered a new patient again. He is one of the only dentists I know of who cares for patients who have vertigo, and this is very disappointing. Hopefully, he will reconsider.

Worst experience ever. My family was told we would be scheduled all together or at most an hour…read morebetween appointments. They instead did them one at a time. We spent 8 hours at the dentists office. I put up with it because they were supposedly covered 100% by insurance. After the appointment I was told I could go but later received a bill for over $200. When I called about it the joke of an "office manager" continued to tell me how the cleaning was so much more intense then any other cleaning. Really? Then why was it exactly like every other cleaning I have ever received? She also said that we had talked about the price and she was sure they had told me it would be more. I'm so glad they wanted me to come back in two weeks and I said no. I will NEVER go back to such a terrible place. Don't lie to your customers and try to get more money then you deserve. I would tell anyone to go somewhere before picking this place. They deserve zero stars.

This practice is extremely beautiful! From the aesthetic it provides to the team that they have,…read morethis dental practice truly lives up to its name, creating an exquisite "dental experience" with every approach. I have never felt more safe or trusting with practitioners. I highly recommend this office for anyone looking for the utmost care and consideration!

I had my first consult June 17, 2026. I was told my tooth was infected and needed an extraction but…read morethat the surgeon wasn't available until July 1, 2926. They took me back to a consult room where I was told the amount of money that I needed to pay immediately for the surgery to happen under full anesthesia $ 338.00 was the portion my insurance didn't cover. I paid it, signed the consent for treatment form, given instructions for the day of surgery and scheduled for surgery at 1210 on July 1, 2026. I arrived early for my appointment on July 1 with my husband to drive me home. The receptionist kept looking in the computer and then excused herself. I told my husband I think they screwed up. She reappears and tells me, yes you do have an appointment somehow we missed you. My stress level at this point is through the roof. She excuses herself once again and I see her rush by with a full schedule of patients on the roster. She comes back out and tells us that they are going to try to work me in. I want to leave at this point, but I know my husband has to take another day off work to drive me. I'm not sure how they are going to safely work in a patient who is a full anesthesia patient. We are then called into a consult room where I am asked if I've had anything to eat or drink. I have not. I watch as they call back the 1230 extraction. We heard him check in. I also tell her that I've finished up the antibiotics they prescribed. She then tells me that I have to sign consent for treatment. I told her I already did all that. She looks further and tells us, oh yes you did we haven't signed it I will do that now. At this point I'm terrified. We are told to go back to the waiting room. My husband after a few minutes tells me he doesn't trust this place that it is a complete shitshow so far and he doesn't care if he has to take another day off work my safety comes first. I stood up immediately and walked to the desk telling her I'm finding a new dentist that I do not trust them to safely work me in. I am told it will be 7 to 14 days for a refund. Their MASSIVE mistake and incompetence and I still do not have a refund. I have never had to pay up front before, I usually have to pay on the day of surgery. That should have been a huge red flag for me. The only thing they did right was process my payment. I question how they were going to safely fit a full anesthesia patient into a full schedule. They are putting every single patients safety on that schedule in jeopardy. I'm a medical professional and mistakes happen when you are trying to beat the clock. I also question a place that puts a receptionist under the bus of incompetence and unprofessionalism that the management was driving. She had no clue what was going on. I didn't see a manager or a scheduling manager it was this poor young lady who was trying her best. I have filed a complaint with my insurance company and have filed a complaint with the state. I guess since my refund is not in sight over a week later I will be filing a complaint with the Attorney General now. This place is not a competent safe place to go. Please think carefully before scheduling an appointment. As a medical professional I honestly have never left a bad review before. I understand that things happen, but the way that this whole situation has been handled is just terrible. I've never seen such incompetence and unprofessionalism. As a former department manager everything that happened has reeked of incompetence of the worst kind. There is no excuse ever to risk the safety of your patients.

If you want a dentist that cares little about you, but loves your wallet, this dentist is for you…read more Dr. Wyatt is a skilled dentist, and gives a good first impression. However, his business practices are VERY questionable. I was double billed more than once, and after our 3rd visit the complaints started about how little our insurance pays. Like somehow that was our fault or concern. His office told me I would owe 30.00, then proceeded to Bill me 92.00 for the "balance" over the contracted rate, which is illegal. On top of that, he knew full well we are a military family and he didn't care at all. He sits in his beach house and drives a Mercedes that we helped him get by protecting his freedom. Too bad he could care less. He did good work on me, but I'd you go there, be prepared to lay out some serious green. Don't worry, he will remind you early and often how much you owe him. What a jerk!

Phenomenally excellent care by ALL staff in this office! Everyone is so kind, always checking to…read moremake sure you are ok, comfortable, need a break, have questions and answer them and they treat you like you are their closest family member! I finally found a dentist office where the care is so amazing I almost hate to leave!

First time here and couldn't be happier. Great Dr, hygienist and atmosphere! I have severe anxiety…read morewhen it comes to dentist and was very comfortable here. Would definitely recommend.