This has been my 15 year olds daughter only dentist and we wouldn't have it any other wayread more

My son has been going to Dr. Suggs since he was a toddler. She is extremely patient, knowledgable…read moreand understanding. She treated my child for cleanings, sealants and Ortho services. The staff is great and the office is very clean. I highly recommend Pediatric Smiles for all of your kids dental needs.

Today was my first visit at Bean Tree, and I 1000% cannot wait to go back for my kids next…read morecleaning. Dr Mason was amazing. She was so thorough and great with my kids, 5 & 2 yrs of age. I left my previous pediatric dentist just because I didn't enjoy the environment, Bean Tree is everything you want your child's dentist to be. Great first impression and experience. Bre, the front desk was equally as amazing too!

This was my first time to a pediatric dentist office so I did not really know what to expect but I…read morewas pleasantly surprised by Bean Tree. With my energetic twins they had their work cut out for them. The office is really cute, clean and modern with lots of toys to make the experience pleasurable for the kids. Nice midtone wood floors with white cabinetry make for an visually appealing and calming ambience. The staff is super friendly. The doctor is great with kids and I took solace in the fact that she has a daughter the same age as my twins. I like a place where there aren't 25 doctors on staff. I appreciate a more intimate setting. I may have enjoyed this dentist visit as much as my twin boys who walked away with toys in hand and a bright smile.

Update. I still have not received my records. This is completely unacceptable. It is illegal to…read morewithhold someone's medical records upon request.

I have been going to this location for many years and have watched the staff change over time. The…read morecurrent staff is so friendly and Dr. Patel is gentle, kind and very respectful. She was clear and upfront about the procedure needed and was actually concerned for my well being.

HORRIBLE PLACE!! if you care for your kids do not bring them here!! First thing first they don't…read moreanswer the phones at all have to call like 20 times to get through to somebody i call multiple times to try schedule my kids in first appt they had the office called me and left a voice mail saying they have to cancel because the doctor was gone be out never gave an explanation or nothing so i made another appt the day of i walked in greeted everyone they was so rude the phones was ringing off the hook everyone standing around talking when its time for my two kids to go back and take they x-rays they only let one kid back at the time parent cannot be with both kids also the lady taking the x ray picture's was so rude and nasty than when its time for my kids cleaning the assistants in the back was pretty good with my kids but the Doc Sarah Nofallah is horrible!! she just went up tp my kids didn't introduce herself or anything look in my kids mouth for like 10 seconds announce to everyone they had cavities also have signs saying we cant be on our phones but the doctor was on a call Infront of everybody but I simply cant take a pic of my kids at the dentist shes so rude and afterwards she went and sat down didn't say or inform anything else very unprofessional the front office ladies completely ignore you the black one sit closes by the door is so rude always have a attitude answering the phone they seem like they never happy the office is so dirty floors unclean and i seen a spider this is satins playground 0 Starz if I could

You have to call several times to schedule an appointment i have left several messages within the…read morepast two weeks no call back, i even had someone to pick up the phone after a longggg wait and hung it right up without saying hello after picking the phone up, there's more talking at the desk than answering the ringing phones, after this experience i doubt if i ever return it doesn't make any sense to have to keep calling a business to schedule an appointment and leave Voicemails and no call back unbelievable, i also had a schedule appointment once before i get all the way there only for them to tell me the dentist is out smh, unprofessional, i had already been waiting close to a month to get that appointment then arrive to that news was smh, this is the 3704 HEATH RD Jax Fl. 32277. LOCATION*******

They are super nice people. So far everything is pretty good. But appointments and fees are…read moreconfusing. Fees are high in general all around Florida .

the staff turn over was awful. i use to go to this office because it was close to my house . they…read moreweren't truthful about my invisiline ( sp?) and what it was correcting during the process i was in serious pain and they brushed it off and i had to beg for help. i go a filling and it didn't even last for 5 year. i got a crown and the color was so off one of the hygienist told me how ugly it was not knowing it came from their other office. .the once changed my appointment time the day off the appointment.

Great experience. Got us in and out quickly which with two kids is amazing. Recommend if your…read morelooking for dentist for your kids.

This is a great pediatric dentist, the staff were very nice, we ran a bit late because we got lost…read morebut I called them to let them know and the receptionist was very nice about it. The dental hygienist who cleaned and x-rayed my daughters (she's 3) teeth was very good with her and so nice, my daughter wasn't afraid at all. The dentist Dr. Perez was nice enough but not as much as his staff, I will say he should explain more about what he found, I feel like if I didn't asked the questions I did he wouldn't have. And he should also be mindful of when he's doing the exam with gloves on not to touch the computer mouse and screen and then try to put his fingers back in my daughters mouth. But overall a pretty good experience. My daughter walked out with stickers and a smile on her face. And as long as he can stay mindful of what he touches with his gloves I will be coming back for her next checkup.

This is a very shady operation and the absolute WORST dental office I have ever visited. They…read moredeserve a .5, only because their Office Manager seemed to care. Their "1.6" out of "5" Star Google Rating should probably be LOWER. The owners are in hiding and refuse accountability. When I looked up this clinic's ownership on sunbiz.org, I found the name of ROSTISLAV KRASNOV, DDS 333 SE 2nd Ave Suite 2520 Miami, FL 33131 listed as the owner. I could find NO license information for this guy on www.floridahealth.gov.So "Doctor" Krasnov appears to be UNlicensed. Nor does his listed phone number work. I emailed the "Regional Manager" for RSMD given to me by them to speak with Dr. Ospina's Supervisor. It's been one week and still have no response. I tried calling this morning and was not able to speak with anyone. So HERE I am, right here, right now. Do not EVER allow this careless "dentist" to put its claws on you! Dr. Ospina has one DISCIPLINARY ACTION by this State of Florida agency (you can look it up at www.floridahealth.gov and see for yourself) against her record. This "dentist" cares NOTHING about patients. I presented there that day with emergency tooth pain. I indicated this several times verbally and in writing on their forms. I also indicated three times on their forms, which medication I'm allergic to. Dentist Ospina gave me every indication that a patient's chart/information is not worth paying any attention. So I was surprised when Ospina entered the room (with no introduction), and asked "How are you doing?" "Do you have any allergies?" OK, maybe Ospina was just confirming, right? Fair enough. But then my nameless "dentist" asked twice: "So what can we do for you today?" I then repeated my problem for the fourth time, asking Ospina if she'd seen the X-Ray, taken just a few minutes before by Victoria. Victoria told me that she works as the Office Manager, Radiation Tech, and Dental Assistant. Ospina replied immediately that: "You mean the implant?". Perplexed, I said: "No, the tooth right next to the implant." Ospina then began yelling to someone (perhaps in Spanish, I'm not sure as I did not understand her words). I was hoping that Ospina was ordering a new X-Ray, but she said nothing to me at all about X-Rays or anything else. Ospina then came over to the table I lay on, wielding a small instrument with a three or four-inch handle and cylinder-shaped end bent at a right angle to the handle. Even though I thought it might be used to view my tooth from inside my mouth, I asked Ospina nicely and clearly, not to touch the tooth yet, as it was extremely sensitive. The "dentist" ignored my request and tried to test the tooth anyway; grabbing then nudging it with her finger. The extreme pain seared through my head, causing me to yell out uncontrollably. Ospina immediately looked at me with a severe and disdainful expression and said: "What's wrong with you? Why are you yelling like this?" "You have no reason to yell like this." I said: "I asked you not to touch it yet." Ospina said "Don't argue with me" twice. I immediately responded with: "Don't argue with your patients". Ospina said: twice: "You're aggressive. This isn't going to work"..She then left the room. And my tooth hurts more now than it did prior to presenting to this careless "dentist". As I exited the exam room, Victoria (who must have heard what was going on, approached me and began apologizing profusely. She continued apologizing even after we spoke again at the front desk. Such horrible, potentially harmful, insensitive, and unprofessional treatment of a patient is intolerable. Ospina's license should be pulled IMMEDIATELY.

Best dental office I've ever been too , the front desk was very nice and professional and explained…read moreto me what my insurance covers and didn't . I never have a problem getting through the phones and I didn't wait very long for my appointment. The dentist is extremely nice and professional and made me feel comfortable so I will definitely be coming back here !

I'm grateful to be a patient at this dental office. The office staff are friendly, kind, and…read moreprofessional. It's refreshing and uplifting. Dr. Petrie & Paige are caring & knowledgeable. I very much appreciate the extra care and concern for this nervous dental patient. I've had routine cleanings, a few crown replacements and a tricky implant (Thank you Dr. Nguyen) done here. One time there was an unforeseen delay at one of my appointments. I was advised of this while I was in the waiting room. And to top off that already courteous gesture, after my appointment I received a card and gift (see photo). I was delighted to have the value of my time recognized. Do not hesitate to go here for your dental care. And if you are a someone setting up a dental practice you should model your practice after this one! It's the best. The very best!

You won't find a better dentist in Jacksonville, and probably not even in the whole state. Everyone…read morein the office - not just the doctors, but also the hygienists and the front desk staff - is kind, professional, and accommodating. They're even well equipped to handle patients with unusual needs like chronic pain or sensory problems with the noise of the tools. They always fix any problem I have with my teeth without any difficulty, and usually pretty fast, too. At my previous dentist, I was always very afraid and miserable, but not only do I have no problems here, I even kind of look forward to going. They're that good!

These people took a year to fix my daughter's broken tooth (that was caused by a dentist) and then…read moreanother 8 months to put a crown on it which got infected days later. They then pulled the tooth and it took almost a year for them to put a spacer in . Some assistant made the contraption for her, it seemed like she had no clue what she was doing, and as it turns out, it did not work and now she needs braces which I have to pay for. Every single appointment was a nightmare with this place but of course it's the only place that takes our insurance.

i gave them. 3 star because when I went to check in (when you first walk in i went to the man in…read morethe middle) I told him who we were and i told me I had to fill out the forms again after I done it 2hours in advance . I was a bit confused but he ass me that he can't find the forms I had to fill everything out again . he asked me did I push save and I'm like yes I remember the screen saying completed . So I took a deep breath and sat down to complete forms while my child played . I sat there for 2 mins and I said to myself let me ask someone else cause this doesn't seem right . i went to the guy sitting at the check in sign (when you first walk in and go straight no turning ) he was very nice and was able to find my information for my child within 1 min . i am African American and I looked around and mostly family were of Spanish descent. eveb the man whi said he couldnt find my forms .. I got a gut feeling that that was something to do with my race either to get me to reschedule or something, I still don't understand why he tried to make me fill out everything again for no reason but I get a feeling he has bad energy. I wanted to leave but i was doing this for my child . But I don't know his name but just a heads up to any other people come in looking like me . oyher Than that the dentist was cool very fast process so I will pay more attention next time but the dental assistant was very friendly and the dentist was as well .

Beware of paying IN FULL and then having to strong arm to get your overpayment back after your…read moreinsurance pays them. Check your EOB carefully. It happened 3 times - something is fishy here folks!

Shady business and billing practices, I would stay away from this buisness. Complaints have been…read morefiled with BBB, Florida Board of Dentistry, and Division of Medical Quality Assurance, and Florida Attorney Generals Office.