I have been seeing Dr. Ossi for over 2 years now. I am sad because I am in the last phase of my Orthodontic treatment and I have bonded with the staff and they would be greatly missed. From my first visit Dr. Ossi has been very through and has explained each phase of my treatment. I have a complex orthodontic case and I required 2 corrective jaw surgeries. Dr. Ossi assured me from my first visit that he would do everything in his power to make my experience as quick an painless as possible. My experience has not always been pleasant, at 1 early on visit I received some unexpected news, as I was undergoing a routine adjustment, I started to experience a lot of pain in my upper right front tooth, this tooth experienced trauma when I was a child and I had it root canal therapy and had forgotten about this tooth until my teeth started to move then I remembered what had happened. Long story short I ended up having to have the tooth removed (totally not Dr. Ossi's fault) When I became upset about the diagnosis Dr. Ossi and the whole office staff comforted me and immediately Dr. Ossi had a solution for the missing tooth. Dr. Ossi has always taken the time to answer any questions that I had. I have been a stubborn orthodontic patient and I have not always made my appointments but the whole staff has been nothing but professional and courteous. I have never had an issue scheduling an appointment. Every time I call I usually get in the next day. The back office saff always remembers what is going on with my case and they always stop by my treatment chair to check on my progress, the girls are so proud and excited to see the movement of my teeth and are so encouraging. At my adjustment appointment today Dr. ossi was excited for my last pahse because he can not wait to compare my before and after photos, that made me fell really good because he truly cares. There was a time recently when I was in the office that I just wanted my braces removed( feel like I have been in the FOREVER, anyone who has had braces I sure can relate) Dr. Ossi put his hand on my shoulder and told me that this feeling will pass and I can get through this last phase and I will be finished. He told me to give him 1 more month and if I wanted them removed he would take them off, now I am so glad I took his advice because now I am 1 month closer to being done and the feeling did pass.even though I have not always liked what I have heard, Dr. Ossi has been open and honest, the front and back staff has been so welcoming, I feel like I am in a friends home and not at a doctors office when I am there. You are more than welcome to contact me on here to ask my any questions. I can not say enough good things about this office and staff. I am so thoroughly pleased my daughter will get her braces on over spring break. Now I get to return to the office for another 2 years. Super excited for her to have this wonderful, caring staff care for her teeth. I have given Dr, Ossi the authority to share my case with people who inquire because it was so complex. I hope by Dr. Ossi sharing my case it will encourage others. PS score on the remodel. I love it. read more