Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.

Was great to work with. Very knowledgeable, on time, and kind. Will contact again for any A/V needs.read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

This was an outstanding experience. I ordered klipsch speakers from Amazon. And a few months ago…read morea receiver from Amazon. Even though I did not buy the equipment from innovative concepts they had no hesitation about hooking up my speakers. Within 30 minutes(probably less) Calvin called and asked questions and his demeanor was calm and reassuring. The Chicago Can't Do is not in the vocabulary with Calvin. He came in and hooked up my speakers and 2 subwoofers and calibrated them. He knows what he's doing. He had to go to Walmart and get a wire for one of the amps. He did so with no complaints. Then we tested the speakers. The sound quality was amazing. Of course watching movies was the main purpose for the new receiver and speakers. I had to try out music. I cued up Love to Love You by Donna Summers. Calvin tweeked my receiver to play stereo when playing music. This was like being in a club with a great sound system. The sound quality was absolutely amazing for an Apple Music song. The price was reasonable. And the service excellent. Calvin recommended getting a 2 channel amp to maximize my systems capabilities. This saved me 1500 dollars because he was praising the virtues of Marantz receivers and I was ready to buy in my next pay check. Then he thought about it and recommended the 2 channel amp even though I had been willing to buy the expensive receiver. This shows that Calvin and his company are trustworthy.

Requested a quote, and got an immediate response. Calvin came to my house, assessed my system and…read morefixed the problem I was having within an hour. He also gave me a very reasonable price on some upgrades, which I plan on doing later this summer.

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

I contacted Davis Audio regarding our in home speaker system that was in place when we moved in and…read morehad wanted to upgrade it. David came to our home and did an assessment of the system and gave us advice on how to upgrade the system on our own with a few quick updates. I really appreciated the honest candid feedback and all of the time spent to give us the best outcome. David was very knowledgeable and explained every step of the process to us. I would 100% recommend Davis audio and will be reaching out to them in the future for our audio needs!

Security Doctors came to my home and helped me design a security system. There were choices they…read morehelped me learn about, answered all my questions. Together we set up a system that works really well. Their installers were very professional, caring and neat. Even though my system was installed years ago, I recently had a technical question and the follow-up I got was awesome. I would recommend anyone to consider Security Doctors if they want to design a system with a caring company that isnt just concerned with their profits.

I like that it was very easy getting a service appointment right away. Michael and his teammate…read morearrived on time, very professional, neat and resolved security cameras resolution within a short period of time. Very pleased with their service.

I recently needed to have a TV hung in my living room. I searched on Yelp for an installer and Vic…read moreresponded immediately! He was very helpful and is an expert in his field! He made sure the placement and explained the installation throughly. He was very careful in not making a mess and cleaned up after the install was done. He provided recommendations if i decided to do the covering of the cords. He was amazing and I highly recommend him.

Moved into my new home and didn't know that the cable i ran while the walls were down was a one way…read moreHDMI cable. Vic came out the same day to look at the project and give me some options at which point we decided to move forward and he penciled me in for Tuesday. Vic was on time and ready to go he even took the time to explain to me what he was doing along the way. Customer service was A++ and i would recommend him to anyone. He is very professional and he understands customer satisfaction as he went above and beyond to make sure i understood everything before he walked out the door.

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

We had our downstairs home theater installed by E-Style Home Systems in the Spring of 2023. Nick…read morewas very communicative & professional throughout the entire process. It did take some time getting all of the equipment & parts needed, so if you are looking to put in a system for a particular event, I would plan well-in advance. However, we were kept informed. The basement is not entirely finished because it is used mostly by my teenage kiddos & their friends, but we did want an outstanding entertainment system for them to watch movies & play games. We opted for a projector & screen. We also wanted to integrate the Philips Hue system for a backlighting on the screen that coordinates with the picture. He & his colleagues built speaker boxes for us & the frame behind the screen upon which the lighting strip would rest. It came out amazing! They did an outstanding job. One year later, and all is still running smoothly. I have not had to reach back out to them for anything so far, but I was left with a strong impression that if we needed help with anything we would just be able to call. I feel confident that they would be supportive given the experience we had throughout the initial process.

Nick, his brother Adam and Mike from E Style Home Systems did a fantastic job putting up our 65" tv…read moreand surround sound system and another TV in our sons room. They took their time to do it right and asked us how we wanted things to look or be positioned. They were on time, professional, courteous, proficient and intelligent. They had a good comradarie between them as they worked. They cleaned up, programmed the TVs and explained everything to us. I'll be recommending them to every neighbor! Thank you, Barb & Dave VenHorst

Hired Twizted Home Entertainment through Thumbtack. I thought the team was generally good to work…read morewith while the install was happening, albeit a few issues here and there. However, later found out that there was substantial damage done to one of the speakers I had installed (MSRP $999/each). I reached out to the owner and was told there was no way their team could've caused that damage and to return my products to the vendor. Pictures show this is clearly not an issue from use, as the driver is pretty much shoved in on one side. Notwithstanding, some of the work was not performed as initially discussed (i.e. ethernet cables to cameras were run outside instead of through soffits/attics), and the team was quick to make holes in the ceilings and walls (which ended up being in the wrong places). Given how things have shaken out, I cannot recommend this company for any work. Let the work speak for itself in the photos and see the other reviews online regarding damage. The free work Ron mentioned is shown below with the one ethernet cable hanging from the side of the house. I paid in full afterwards, so if I had high expectations or demands that were "met," I think the highest expectation I had was for them not to damage the very thing they're installing. I actually have texts from Mo partway into the installation where he essentially told me to install things myself because he thought they were too valuable for him to install (which was part of the services I hired them for). Also beware of some of the other positive reviews, as one just popped up that of course mentions "no holes" for similar set up and the initials match one of the employees on Yelp (Mo N.), but on Google and Thumbtack it shows two different names altogether for the same review. Seems like they're padding the reviews and photos so you won't see the work they did at my home.... They're also now threatening me via text to stop updating my reviews for calling them out. There's been a handful of 5 star reviews in the last 24 hours after posting my review used some old photos from their Thumbtack and website (which they removed and replaced).

Twizted Home Entertainment exceeded all expectations. From start to finish, their team was…read moreincredibly thorough in helping us select the right sound equipment and integrating it seamlessly with our short throw projection TV and in-home sound system--which hadn't been working since we moved in. They didn't just stop at audio/video setup either. They connected all of our TVs, shades, and thermostats to a single, easy-to-use app on our phones, making our home smarter and more convenient than ever. Mo, in particular, was outstanding--knowledgeable, detail-oriented, and truly focused on customer service. Not only was the entire experience smooth and professional, but the cost was also significantly lower than other quotes we received. We'll definitely be using Twizted again in the future and highly recommend them to anyone looking for smart home or entertainment system services. A+ experience all around.