Hired Twizted Home Entertainment through Thumbtack. I thought the team was generally good to work with while the install was happening, albeit a few issues here and there. However, later found out that there was substantial damage done to one of the speakers I had installed (MSRP $999/each). I reached out to the owner and was told there was no way their team could've caused that damage and to return my products to the vendor. Pictures show this is clearly not an issue from use, as the driver is pretty much shoved in on one side. Notwithstanding, some of the work was not performed as initially discussed (i.e. ethernet cables to cameras were run outside instead of through soffits/attics), and the team was quick to make holes in the ceilings and walls (which ended up being in the wrong places). Given how things have shaken out, I cannot recommend this company for any work. Let the work speak for itself in the photos and see the other reviews online regarding damage. The free work Ron mentioned is shown below with the one ethernet cable hanging from the side of the house. I paid in full afterwards, so if I had high expectations or demands that were "met," I think the highest expectation I had was for them not to damage the very thing they're installing. I actually have texts from Mo partway into the installation where he essentially told me to install things myself because he thought they were too valuable for him to install (which was part of the services I hired them for). Also beware of some of the other positive reviews, as one just popped up that of course mentions "no holes" for similar set up and the initials match one of the employees on Yelp (Mo N.), but on Google and Thumbtack it shows two different names altogether for the same review. Seems like they're padding the reviews and photos so you won't see the work they did at my home.... They're also now threatening me via text to stop updating my reviews for calling them out. There's been a handful of 5 star reviews in the last 24 hours after posting my review used some old photos from their Thumbtack and website (which they removed and replaced). read more

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Twizted Home Entertainment exceeded all expectations. From start to finish, their team was incredibly thorough in helping us select the right sound equipment and integrating it seamlessly with our short throw projection TV and in-home sound system--which hadn't been working since we moved in. They didn't just stop at audio/video setup either. They connected all of our TVs, shades, and thermostats to a single, easy-to-use app on our phones, making our home smarter and more convenient than ever. Mo, in particular, was outstanding--knowledgeable, detail-oriented, and truly focused on customer service. Not only was the entire experience smooth and professional, but the cost was also significantly lower than other quotes we received. We'll definitely be using Twizted again in the future and highly recommend them to anyone looking for smart home or entertainment system services. A+ experience all around. read more

Twizted Home Entertainment - Sound system and short throw tv - Home Theatre Installation Near Me

Mo was just great. He hooked up surround sound to our new tv, programmed my remotes to work with multiple devices, ran cable, and even worked on our intercom system so it worked again. We had a great experience and will use Mo again! read more

Twizted Home Entertainment - Intercom - Home Theatre Installation Near Me

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Mo and his team were absolutely amazing. Many other contractors had turned down trying to Organize my A/V mess left by a previous contractor.Mo and his team were able to go from mess to best in 1 day. Will only call Twisted Home Entertainment and his team for all camera, AV, racking, networking needs going forward. read more

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I contacted them on a Thursday. Friday afternoon Mo was in my home. We went over several projects. And he sent over quotes within 24 hours. So on top of doing impeccable work they are also prompt. I can't rate them high enough! read more

This review is long overdue. I used Ron oh back in 2016 to mount 2 TV's onto brackets at my condo. The 1st TV had to go on brackets and he also installed my Bose Speakers to the left and right of the TV which looked sharp. He ran the wires and kept every wire hidden. The 2nd TV was in the master bedroom and as you'll see in the picture, he did a good job of hiding the electrical cords so it could be near the power outlets. Shame on me for not painting the white covering to match the color of the wall but you get the point. He was friendly and his pricing was fair. I plan on using him again very soon! read more

Twizted Home Entertainment - Bedroom - Home Theatre Installation Near Me

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These guys are the real deal. They arrived earlier than expected and quickly got to work. My internet wasn't working and they helped me install it and make it run faster than before. They're home technology experts who went above and beyond to give me quality service. Twizted Home Entertainment charges a very fair price and I'll definitely be using them for more work in the future. I can't recommend them enough. read more

I had a very annoying experience with this outfit. I wasted a bunch of time emailing and texting the guys at Twizted, attempting to get some basic installation work completed. At first everything went smooth: The Owner answered my call, and referred me to a Project Manager. I sent the Project Manager detailed product information and photos. He then quoted their cost to install. I accepted their quote. I even complimented him on his professionalism. (Oops, consider that compliment officially rescinded. Strike it from the record!) So I was left trying to get in touch with the Project Manager in order to schedule his installation. He responded, saying he'd get back to me shortly with a date. Two days passed. I reached out to him again. Crickets. Hey, I can take a hint. I went elsewhere. I wish they would've just ignored me from the start instead of pretending to be interested in my project. Would've saved me a bunch of time. read more

I highly recommend these guys. Quickly received an accurate quote after a brief inspection of my townhome. Scheduled the service less than a week later. The technicians arrived on time, quickly and efficiently installed the CAT6 cables throughout the house. Tested each line and ensured that devices connected were working properly. All this for a very fair and competitive price. read more

Guys installed 8 cameras throughout my home. Did it all in a day. Very responsive during the quoting process and was very respecting of my house and family during Covid. Definitely will work with again. read more

DO NOT HIRE ***NO INSURANCE*** LIED ABOUT COVERAGE Hired company to rehang a 120" screen in my basement. Before I hired them, I asked if they had insurance and they confirmed they did. When they came to my house, they damaged the screen and then denied they had done it. They eventually provided me with an agent and a policy number. When I filed my claim, the insurance company told me that the owner does not carry insurance for damage that occurs during a job. When I asked what kind of insurance he did have, the declined to say because I am not the policy owner. Bottom line, hire these guys at your own risk. If any damage occurs, there is no insurance coverage. read more

I needed my house wired with ethernet cable and the technicians did a fantastic job! Started with a quick, professional quote after inspecting my house, then set an appointment the very next Monday. Very clean install and less than half a day of work for my 2-story home + basement. Highly recommend! read more

I wanted return with an update. Ron the owner of the business reached out directly to me both via Yelp and via phone. We connected and he wanted to work with me to make things right. While I ultimately did not take him up on the offer, I very much appreciated the outreach and that it was taken seriously. I want to continue to support a local small business so I will continue to consider the company for future work! read more

CJ and Greg are THE best! I was looking for Control4 dealers who could do whole home audio video and met CJ thru a request that I'd sent on Thumbtack. My first impression was very very good as we had a brief 5 min meeting at my place (it was my fault as I'd initially called him at a time but then I got double booked). However, CJ was very quick to understand what I need and more importantly was very open to work with me on purchasing the best devices. Unlike some of the folks I'd met before I met him, he did not push me to buy products only from him and was really and truly thinking about my best interests. The smart security setup was a breeze and both of them were available literally 24x7 if something doesn't feel right or otherwise. The smart lighting install had a few issues due to how complicated the wiring was at my place but they not only did great with the setup but also fixed the previous issues! Not to forget, they enabled all the Ethernet access points in my home so now I have a wired backhaul throughout. I'm waiting for them to start doing smart shades (a new venture that CJ plans to add in 2022) so I can be their first customer for the same. I was looking for a long term business relationship but I found friends who really care about my best at all times! These guys are pros at what they do, very knowledgeable, trustworthy and highly customer focused! VERY HIGHLY RECOMMENDED!! P.S. also, unlike many others, they never asked me to write any reviews anywhere. Now that's the mindset and the customer focused attitude that I'm referring to! read more

Anyone wondering how to survive winter should call Twizted. They turned our family room into a home theater complete with pull down screen, projector and audio system. The wires are hidden behind the walls. I highly recommend for any home A/V project. Great communication, timely service, reasonable price and great results. Other companies didn't return calls, were too busy or told us our job was too small. We are very glad to have found Twizted and will be grateful on every rainy or frigid day. read more

Ron was fabulous for many reasons: -answered my call on my first attempt -was polite and asked to call back in a few minutes as he was with a customer - professional -said he could stop by the next day to install my TV which was excellent for timing in my book Ron brought everything he needed and effortlessly mounted my Tv which seemed to be in under an hour. He hid the cables and hooked up my cable, checked to make sure everything was in proper order before leaving. He also man-handled a huge 300 lb mirror I had sitting in front of the cable outlet with no problem, which I also appreciated. I would use Ron again in a heartbeat. He was professional, equipped with everything to successful mount my Tv and hid the wires and I'm resting knowing it was done the right way the first time. I had purchased my mount on Amazon and albeit maybe the best, I have a smaller TV and Ron didn't mind making it work. read more

My husband and I echo Ron's five star ratings. Aside from being a really nice guy, he is a professional! Ron came in and got the job done in a couple of hours on a somewhat tricky corner mount. Don't try to mount a TV on your own if you don't have the first clue where to begin. Just call Ron! We definitely will call upon Ron for future projects. read more

Twizted Home Entertainment - Corner mounted TV - Home Theatre Installation Near Me

I had Ron come out to install a wall mount tv kit for me as well as run cable into the second floor bedroom. The job was perfect and Ron is a true professional I would recommend him to anyone looking for home theater needs. read more

Twizted Home Entertainment - Tv hung perfect with wires hidden! - Home Theatre Installation Near Me

Twisted home entertainment is the best! Ron did such a fantastic job on mounting two tvs for me! He worked so hard and the price was right! Incredibly knowledgeable and a total pro! Not only did he did he mount my tvs he made me aware of a leak in my bathroom! Great guy, amazing work, will use him again when the time comes! read more

Twizted Home Entertainment - TV in the living room! He even hung the entertainment shelf for me! - Home Theatre Installation Near Me

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Was connected with Ron through Thumbtack. His pricing was comparable and he received good reviews so I decided to go with him for my flat screen install. Ron was timely and provided excellent service. I had purchased the wrong HDMI cables so he offered to go to the nearby Home Depot to get the correct ones. The Home Depot price was better than what I had paid and he provided to me at no additional markup. His job was thorough and in addition provided me some knowledge of a potentially larger scale water damage problem in my rental unit. Ron cleaned up after his work and was very thorough. The job looks great and my family is very happy with the service he provided. I have no reservations in recommending Ron to potential clients. read more

I will happily recommend Twizted Home Entertainment. They were on-time, professional, personable and offered superior pricing. CJ was easy to work with. Greg and his colleague (I'm sorry I forgot his name) were rock solid. They installed an in-wall and in ceiling 7.1 Surround System in my basement. Flawless work, even after having to compensate for the mistakes made by our basement subcontractor. Stop your searching, do yourself a favor and have Twizted perform your audio and visual work. Though this may read as it was written by one of their personal friends, I actually chose them based upon the Yelp Reviews. Never heard of them before two weeks ago. But from now on, I will sing their praises, every opportunity I get! read more

Ron is the BEST. My wife and I bought a home in Palatine, but all the wiring was done wrong. Needless to say, Ron came out the next day and gave me a quote. He rewired the whole house and even mounted all my T.V.'s. Great work/ Great price. read more

I recently became a home owner to a new construction condo. I mention this first so readers understand that with everything being brand new and the walls being untouched/freshly painted, I was a little on the abnoxious side of cautious when it came to even hanging small art. I needed to get 4 tvs mounted, and one of them needed outlets installed/hdmi ran internally. After looking through different companies online I ran across all these great reviews about Ron. I decided to give his company a call in hopes of getting a hold of him, and wow I am so glad I did. We scheduled a morning for him to come, he not only showed up on time but he let me know 30 minutes ahead of time he was on his way. I was worried at first to have anybody touch my walls but as he started installing the first tv mount, I suddenly felt at ease and had full trust in him. You can clearly tell how experienced he is with this line of work. He is also a genuine person, the best part aside from how professional he was that it didn't feel like a stranger was in my home, it felt more as if he was an old friend who came to help me out. I am extremely satisfied with his work, so much that I mentioned him my family who has been looking for someone with his expertise for our business. I plan on recommending him to my friends and I can guarantee that next time I need any work done, Ron will be the one I call first. read more

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Strongly recommend reaching out to Ron! Although he was busy, he went out of his way to meet with me the next day as I wanted to make a quick decision on our project. Ron came to my house on time .. but, I ended up being 45 minutes late to my own appointment at my own house! However, Ron was completely understanding and patient, and never said a bad word or showed any annoyance. Truly a gentleman, and gave a very professional assessment of the project and an extremely fair and competitive price. Definitely recommend for all your projects! As good as it gets! read more

I have called upon the help of Ron a few times now. He is very professional and knows exactly what he is doing. His installations look beautiful. Additionally, he took the time to help guide the cable man on where to install the cable wires to look their best. He even hung a large mirror for me!! Ron is great at what he does. He comes highly recommended. He is more than worth it. read more

Needed two TVs mounted in older condo. Saw the positive reviews on Yelp and gave Ron a try. He did a thorough job. One my mounts had to be mounted into metal studs and he had the right tools for the job. Another one my TVs needed a new wall outlet and he was able to properly cut the wall and install the new outlets. The price was a little high but work was good enough to justify the price. read more

I had Ron at Twizted Home Entertainment come out to replace component cabling that had been installed when my home was built. I wanted to replace with HDMI cabling. I had three rooms with the old cabling. The cabling snaked through the walls, and I did not think I could do the job myself. Ron gave me a competitive quote for the 3 rooms and came over 2 days later to do the job. I thought it would take a few hours and be as straightforward of fishing the HDMI cable through the same openings, but it turned out to be a much bigger job due to the way my builder snaked the cabling. What I thought was a 2 hour job, turned into 5 hours. Ron respected his original quote. Much appreciated. I really appreciate the extra effort put in to complete the job. Thanks Ron! read more

Mounted 2 TVs and concealed wires in my house. Awesome job and kept everything clean! Highly recommend Ron! Will definitely reach out to him for future projects read more

Ron did an excellent job. Prior to the install, he was very responsive with texts, emails, etc. Showed up prepared and educated me on my particular situation (I needed a TV mounted but the exisiting mount/wall was atypical). Competitive prices as well. And very personable. He took his time and did a great job read more

Ron was awesome, and his work reminded me why I shouldn't try to do these things myself. He was responsive, professional, focused, friendly, and he did a fantastic job on both of my TVs, neither of which was a straightforward job. I would definitely call him again and will definitely recommend him to friends. And to you. You might want to call him even before you buy the TV or equipment; he can help guide you in the best direction. You'll be glad either way. read more

Ron was awesome! He was very friendly over the phone. Worked around my schedule for an appt. He installed my wall mount & TV for the best price in town. As well as installed an electric box behind the TV to ensure safety & quality. Everything was installed perfectly. He also connected all my cables for dvd, play station, etc. & Set up all the connections to the internet on the play station, TV, & cable. Great work! Thanks! read more

Found Ron on Craigslist, after reviewing his services through online sources I decided to give him a shot. The job was done within 6 hours with no time wasted. Highly recommended to Chicagoland people and I will be referring him to my friends. read more

After reading all the good reviews, I decided to hire Ron even though he was busy and first available appointment was 5 days waiting. I am glad I did wait because Ron is textbook example how good small business service should be. He knows his stuff without being pushy about it, more than fair pricing, great results. read more

Ron came out to mount a TV on the wall in our basement. Did an excellent job, very professional and did a nice clean, concise job. Would definitely recommend to others and use again for any future jobs. read more

Ron was extremely professional and was always attentive to what I was looking for in an entertainment system. He was able to fish eight in ceiling speakers to three different rooms with minimal cuts in the ceiling (only 2 cuts). He fished two rca's and an hdmi to a second room and hooked up everything. He also pre-wired three outlets for electric blinds which he will be installing in the future. I would highly recommend him with any project. read more