If there was a no star that's what this business would get. Whoever is on charge while Mr Alvarez…read moreis in Mexico is horrible. We brought the car in because it was losing antifreeze. We were told to find out what the problem was and bring it back. I told him that's why I'm bringing it to you. He told us to leave it and he would call. He never called so the car was there over night. The next day I called and he said you saw we had a lot of cars out there and we were busy. I told him that's poor business and he got upset and said you can come get it because I don't want to work on your car. I will never go there again. I also advise anyone to not go there for service.

This place is a scam. I brought my car there later in the afternoon because My breaks are…read moresqueaking. A worker drove it around the block to test the breaks. Told me and my husband that we need rotors and break pads in all tires. We asked him if we can buy our own parts and they do the job. He said that's fine and make it ceramic because it is softer and won't make any noise and to bring it the next day around 8. So we bought the parts at auto zone because that's the auto store where they order their parts. When we bought it we made sure they were all ceramics. So, the next day we were there before 8. However, that dude wasn't even there yet. Find out he wasn't even a mechanic. He was a tow truck driver in that place. Anyway, we finally got in and went home. They called us 2 1/2 hours later that car is ready. When we reached there they told us that one of the parts wasn't the right one. So they put their own parts and we have to pay for it. We got mad because why didn't they told us this when we gave them the parts or neither when they called us? Anyway, we paid and returned the other parts that wasn't used to auto zone. First day we drove, break was ok. Then it started to squeak especially during rainy days. I went back there. Told me nothing is wrong with my breaks. Told me that next time I'll have my breaks change, they should provide the parts. What a SCAMMERS!!! I brought the car to another mechanic and bought another ceramics pads. For months now my car breaks have no issues. The mechanic told me that the pads that auto mex installed were all metallic that's why it squeaks. We have been scammed by AUTO MEX. They switched the parts that we bought. Hope you enjoyed the money that you got from the parts that we bought because pretty soon you will be loosing your customers and then your business. KARMA!!!

Rick & Jeremy gets 5 plus stars from me. The guys were very inviting and professional to my…read moredaughter and I. They accommodated us and kept us updated throughout the entire process. My daughter's car looks like new. I HIGHLY RECOMMEND THIS COMPANY!!

This shop does great work at a very reasonable price. Highly recommend them for your car body…read morerepair. My 10 year old car looks brand new again.

This father and son duo of this establishment is one of a kind and the work they did for my vehicle…read morewas extremely helpful and efficient! I recommend anyone to this shop if they are in need of mechanical services for their vehicle.

I have been going to Al's for at least 5 years. I don't know where these bogus bad reviews are…read morecoming from but I'm compelled to share my truth. I had been taking my car to the dealer or Firestone because I want reputable service. When I had an emergency and couldn't be seen right away, I researched and found Al. They are trustworthy, the prices are fair, and certainly less than what I had been paying at the dealer and Firestone. But most of all, they have great quality service and are honest. Al and his son are very personable and professional and I trust them with my car. I highly recommend them and have referred my aunt to them as well. I am a satisfied and loyal customer!

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

He did almost great on back brakes. I didn't receive the right parts. Went around town and got the…read moreright part but he was unable to return, kind of ghosted me. Took the car to breaks for less.

Richardo and his team are fair in pricing (lower labor rate so always less than big shops), very…read moreprofessional and straightforward. I have taken many vehicles to him for all types of service: major, routine, minor, tires and wheels, even exhaust and once a broken accelerator pedal (very old Volvo). 20 years of great service and work. I highly recommend this shop! He has a tow service he recommends as well if you need it.

Very friendly shop the owner is very straightforward and does not try to pull any bs I've had all…read moreof my cars fixed here and I will continue to bring my cars back here

Been taking my cars there for years always can't depend on them to get the job done right the first…read moretime

The best auto shop in Lansing. I even came here to to have my potential used cars checked out…read morebefore I bought them. They inspected it thoroughly and gave me their honest opinion. Now I finally have the best car ever and it still runs excellent. Everyone is very knowledgeable and the prices are very reasonable. I plan on continuing to get all my work done here or a long time. And I recommend my friends and family do the same.

DO NOT TAKE YOUR CAR THERE!!!!!!! They are a scam. They take your money and do not fix the issue at…read moreall. They sent a tow to pick up the car and never said anything about fee because it was there lack of work that caused the car to needed to be towed. Then called after and told me he wanted me to pay $1,300 to fix the issue which was the same one to begin with and I already paid over $1,500 to fix I told them absolutely not ill take my car somewhere else and handle the matter in court. The owner then said fine you can have your car when you pay for the tow!!! Like these guys are crooks do not go there.

I have a 2018 Ford Mustang GT with a 5.0 coyote V8 engine and was told my distributor was leaking…read morewhich I found out that newer cars from 2015-2023 have a PCM in it so this company was dishonest with me. Don't plan to do any further business with them

This place is great. I've taken my vehicle there for a few different things. Oil Changes, tire…read morerotations, etc. They were even able to get me a great deal on a battery replacement when my battery died. I started using them for my church's vehicles. We have a mini bus that they were able to get running again. The staff are friendly and they work hard to get you a good deal.

This guy George is a really nice guy. Had my car brought in last week before I road tripped to…read moreCalifornia. He was honest about everything that needed to be done to have my 2010 Honda Accord Coupe ready to go for this trip. I paid $890 for a few different major things that my car needed. He got it done really quickly and I had my car back in great shape. Really good people working there.

B&B auto was great to me. good customer service, help me with a new motor and now my car is running…read morelike its brand new.

My car was in for repairs, replaced( cylinder head) when done ,I bought it home and discovered the…read morehood wouldn't open,and warning light was on for a bulb,he actually charged me to repair the hood latch which was working perfectly before,and 2 fog light bulbs,an extra $550 on top of $3700 for the cylinder head,and also left part of the battery cover off,this place is a bate and switch shop,very shady

Poor service and customer satisfaction. Doesn't communicate and now said my car is somehow missing!!read more

First, these guys are total liars. I've been calling for the past three days, and it's always some…read moreexcuse either other customers cussing them out or some other BS ( major red flag). Honestly, don't even waste your time. The professionalism is nonexistent. I get it, other clients come first, but telling me it'll take an hour to get to me, then four hours pass with no update, is just crazy unless I make the call back myself.