Ernie at need-a-tow is the best! He is truly a professional in his trade. He cares about his…read morecustomers and gives a great service for the price. With Ernie, you pay for top notch care of your vehicle. I trust him with all my towing needs :)

Waited a hour for AAA to tell me some one was on their way but it would be another hour and 10…read moreminutes before they could get there. had a 1 and a half year old with us and i have a broken leg... what a bunch of crap... SO I Called "need a tow" Ernie Williams came out in ten minutes and voila!!! we are unlocked and on our way. He's the best. So amazing that I couldn't believe it was so fast. Hugh thanks to Ernie!!

Brought car in on a Tuesday, transmission slipping. The office girl said she would have it checked…read moreout to find out what was wrong and it would cost me $150 . On Friday I got a message on my phone that it needed a transmission and she would have an estimate for me on Monday. I called Monday around noon and got the answering machine and left a message, I called back later in the afternoon since i hadn't heard anything all day and got the answering machine again, Did not hear anything on Tuesday, and I got the sinking feeling this was another incompetent mechanic shop. I decided to go pick my car up since it had been over a week and no estimate. I went about 2 pm and no one in the office and got one of the mechanics to call the office girl. She finally showed up 1/2 hour later. i advised that i decided the pickup my car. she said it would be $150. I asked what the shop did for the $150. She said the mechanic took it for a test drive. I asked what codes were on the scan, she didnt know. I asked it they checked the transmission fluid, she said " I think the mechanic said he did." She then swore she would have the estimate that afternoon and e mail it to me. I never heard a thing. The incompetence was breathtaking. Stay away from this shop!

Amazing service! Pricing fair! Didn't try to up sell me anything, although did make suggestion for…read morefuture services to save on labor charges. Appreciate that!! They even went above and beyond the service I requested and added an extra fix without charge! Grateful to find an honest place of business!!!

We hired Chris to move a 40-foot metal shipping container a short distance. Chris was punctual and…read moreefficient. He had the job done in 35 minutes. We were worried our pasture would be torn up, but when he was done you could not even tell he had been there. My husband and I were amazed. His price was extremely fair.

STOP AND READ BEFORE YOU EVER CALL THIS GUY...Chris promised me he'd move a shed for my family…read moremember for $225, set up included. He arrives at our property, loads the shed, moves to the other end of our property, drops it off ON THE GROUND and proclaims he's done. He, all of a sudden, no longer blocks and anchors sheds "because one almost fell [on him] last week." He gave me a quote for moving and set up for $225, see screenshot of our texts below. What kind of person takes advantage of a SINGLE MOTHER of 3 who just lost her job like this? People never surprise me these days. Contractors never do what they say they'll do and when they do show up they either charge more or the job is subpar. It's ridiculous. Thanks a lot, Chris.

I had a tire blow out the other day, Johnny stopped and offered us a tow. We didn't end up needing…read moreit because he helped us change the tire for free. If I break down, I'll be sure to call Johnny. He seems like a good guy.

Very reasonable in prices and very nice. Most companies I come across are rude or don't want to…read morehelp. I highly recommend this company. Thumbs up!!!!

Great guys, they really "saved my bacon"!…read more Just loaded my antiquated truck with groceries, go to leave and the starter went blank. They said that it might take a little time and exactly after "a little time", Ryan arrived with a flatbed big enough for my Yukon 4x4, my groceries and little dog "Betty" as well, the 30 year old truck, currently being restored required a little extra "TLC", only took it about a mile and a half home but he put it right where I needed it to work on, Hat's off to Ryan!.. The ice-cream was a little soft but salvageable!...

My daughter is a college student in Jacksonville, and I live 3 hours away. This past Saturday, I…read morereceived a call from my panicked daughter telling me that she had been in an accident. She was fine, but her car was totaled. While frantically trying to find someone that could get her car off the side of the road, A-able Wrecker came up in a Google search with good ratings, so I gave them a call. They had her vehicle picked up in under an hour and dropped off at the collision shop that I requested. They also kept in contact with her to let her know that the car was delivered and the keys were placed in the drop box. I hope I never need to rescue my daughter from the side of the road again, but if it happens I know who to call. Also, my daughter was very excited to tell me that the driver was from Mims, which is only a few minutes north of where we live.

A piece of tire on 301 went though my front end and into my radiator, called AAA for a tow and…read morewaited hours with no update on a driver heading my way. Waited until about 1120pm and called spratlin towing. Arrived in less than 15 minutes from my call and was the nicest guy to deal with. Towed my vehicle for a great price at the time of night, took care of my brother and girlfriend who were in my car with me and gave us a lift to safety off the side of that dangerous highway. Cannot recommend spratlin enough. Super nice, took care of my car, and my family. Thank you a million. Would've sat there for 12 hours as AAA called me back at 11am the next morning asking if I still needed assistance. Spratlin all the way if you ever have any issues in that area! Don't hesitate to call this company.

Amazing experience! Great customer service, very friendly and knowledgeable staff. Very trustworthy…read moreestablishment. Thank you so much I would highly recommend!

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.read more

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and…read moreignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it.

They did awesome at getting my daughter unstuck on Christmas for a wonderful price!!! Thank you so…read moremuch

Punctual, efficient and good communicator. Price was fair and upfront. Kept me in the loop on…read morearrival and delivery