I had a fantastic experience with Tiki's Towing and would highly recommend utilizing their…read moreservices. The customer service was very friendly and have the best prices on the market. Tow truck driver was highly knowledgeable and took good care of my vehicle.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

Reputable, reliable and amazing customer service. I will be telling everyone about this company…read more Affordable and on time. Extremely pleased customer. Thank you so much!

From the owner: Jenkins Towing is a family owned and operated business. We pride ourselves with being professional…read morein customer service and offering a fast, reliable service. Whether you are a business with a private parking lot, a homeowner with an unwanted vehicle on your property, or stranded with vehicle problems, we are here to help with all of your tow needs. We currently service the following areas; Clay, Duval, Yulee, Middleburg, Beaches, Callahan, and St. Augustine.

Hands down the best towing experience I've ever had. They got to me way quicker than expected. The…read moredriver was super nice and very professional. My car is lower than most vehicles and the driver took extra care to make sure no damage happened to my car when getting it up on the truck. Highly recommend.

Arrived quickly and got us taken care of with courteous and professional service. Would recommend…read moreJax Express to anyone. We also use them for our work fleet and they always take good care of us.

WOW, what a professional company! I received OUTSTANDING SERVICE; they took great care with my…read morevehicle! I had to have my vehicle towed from across town. This company responded quickly to my phone call and towed my vehicle back to my home within the hour. I wish more towing companies would provide such service in a time of need. Also, their rates are affordable. Thanks to Donica! I will consider your towing service in the future! May God continue to bless you and your business!

Reasonable prices, fast and friendly customer service. I requested a tow for my car and they were…read morethe only tow company that was within my budget and able to get my car towed today. 1000000/10 highly recommended.

excellent service! he even helped me find someone who could make my car drivable!…read more can't say enough good.stuff! this company is going.on my must have list!!

I called for service and this tow service and the customer service was outstanding. I called for…read moreavailability and i was told they would call me as soon as they were able to send a driver out. Allen's Tow service called me back as promised (10/10 for customer service) Tow driver was courteous, professional, and took special care of transporting my car. I would recommend this company for all towing needs. Thank you for taking special care of my project car.

Update: Nader, you can fluff it up all you want with corporate speak but that is not what happened…read more Simply untrue. I-95 was never involved, the pin sent was correct and verified. Where are you getting that from? I never told you I was on I-95. I was located on a local road, Cedar Point. Also, I waited 2 hours not one before calling. No one cared to call me. I will post the initial dispatch messages since you are incapable of accountability and would rather lie to cover your business. Before you get defensive please know the facts. As a business, sometimes you have to take ownership and make it right. Original Review: Left me stranded on the side of the road. Dispatched by Progressive with a 75-105 minute estimate. After 115 minutes I called them, no answer. They called me back and stated they had the wrong location and only took the tow because it was a residential tow. It was now 8:30 and dark. He said he could get someone out in another hour because he was in southside. The guy argued with me instead of fixing the problem. I had to drive home on a flat tire because they could not get it together. Terrible experience, avoid them!

Hands Down! 5 Stars! Very Recommendable!! Due to the height and width of my truck, time of day, and…read moretraffic the driver kept up following me to drop off site! You can't go wrong with Veterans having your back! Accident, 2,000$ tire, Communication and Quality of work from tow driver was exceptional! Not at fault Stored Veteran Experience # in case their needed again!!

I Would like to star by saying I have know and used and worked for Ronnie Sr over the past 15 years…read moreoff and on! This man is truly a good person and has given myself and my family on many times the shirt of his back even after a length of time without contact he was there for me! He has a strong relationship in our area as he has been in business good times and bad times for 40+ years! If Mr Ronnie gives his word on anything from a free tow, to floating a tow bi a few weeks or even a side job, he is good as gold behind his word! , I am writing this review in the memory of Mr. Ronnie Hendricks Sr, Who has be called to a higher power and joined the good lord! My heart breaks as I would like to have said hello and goodbye one more time and THANK him for every single thing he has done including Help me and my family Get on my feet literally days away from being homeless! I am forever grateful to this man and want everyone to know that his Heart and kindness was very real and sometimes misunderstood! I am not family by blood, but this man is more family to me than my own! REST IN PEACE RONNIE! (POPS) Look forward to rejoicing with you someday and please finally enjoy retirement my friend! Rob & Ang M

Got there on time , very knowledgeable and professional got my off the side of the roderead more

Cant say enough good about this company! I was stuck with two blown tires on my RV and they came…read moreout and repaired them the next morning! Great service, great communication and fair price! Bonnie Raye

These guys were amazing! Don't know what we would have done without all their help, if anyone needs…read moreassistance in Jacksonville, FL these are the guys to call! James T. Rahway, Nj

Larry towed my 2017 Mustang GT today which was tough because it's heavily lowered, but took all…read moreextra precautions for me to ensure a perfect experience in keeping the car untouched. Not sure what all the bad reviews are about but Larry you did amazing !

Currently sitting on the fucking side of the highway for the last two hours, gonna be waiting here…read moreanother two hours. No one fucking followed up with me. No one bothered to let me know Anything. Now I'm supposed to sit here and fucking wait for a magical driver to appear in the next hour or two maybe then I have fucking work tomorrow. What a fucking joke of a company.