Great service, responsive, willing to work with me to find an affordable solution when I was stranded on a roadtrip.

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and ignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it. read more

We use Mike's Towing for work. They are always highly responsive and offer quick service. All the guys are nice and go the extra mile for the customers. I have never had one complaint and haven't heard of any issues and we have been using them for our service customers for years. I highly recommend them if you ever need a tow. read more

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.

OK, so I called to see if I could get some help with my daughter's Prius and Nick went out of his way. Although they could not help me, he gave me the name of the shop the phone number and the address and even eased my fears about what was going on with the car. I may have not needed a tow today, but I put them in my phone for when I do, because somebody who would go out of their knowing they weren't going to make a dime off of me is a company that I will use in the future. read more

Mikes Towing was very helpful when my car broke down and I needed to get it home so I could fix the control arm. The driver showed up in about 1.5 hours and was cool to drive with. Very friendly guy and was gentle with my car. The price was what you would expect to pay for a tow, nothing too bad. read more

Thankful for Mikes towing for getting our truck picked up quick after calling them, we had another company that said they were going to take 45 minutes and that came and went and turned into "they'll be there in an hour" a hour and a half after the scheduled time had passed. We saw several of their trucks pass by and gave them a call and they had a driver turn around to come get our truck and had it back home within 15-20 minutes. Joe was awesome and super nice. Thanks again guys!! read more

Mike's Towing came through when the company my auto insurer connected me with couldn't provide service for hours. The dispatcher was so helpful & she kept me updated on the truck's ETA. When I learned from the tow truck driver (who was also very personable) they also have a repair shop with reasonable rates, I decided to use them for the repair too. Great experience all the way around! Added: I found my note with the names of the people who made my experience great. Denise (dispatcher), Kenny (driver) & Toby (mechanic) read more

The people here are an amazing mix of kind and pleasant and straight talking no bs. Their prices are the best in town. What's not to love!

Last Sunday my vehicle broke down on a busy rd and getting a tow was nearly impossible. Mikes towing was very responsive and came in about 1.5 hours. The driver, Joe, knew his stuff and took extra precautions when dropping my car off at my house with a paver driveway. Very courteous and professional. I wouldn't hesitate to use them again. read more

Mike's is good for repairs, I've used them 3times on 2 different cars, but I wish I was able to review Yelp here, as they directed me here. when I typed in "muffler repair", Yelp lists Mike's as a "Top 10 Muffler Shop". Mike's doesn't do mufflers. read more

I called at 11am and asked the lady who answered for a quote and to schedule an appointment but she was very short and had quite the attitude with me. Last time I checked; and I have been in customer service for years, laughing at someone for trying to explain what the issue is with their vehicle over the phone is poor customer service. This experience speaks volumes as to how this company is operated. I will never be using Mike's Towing or Mike's Auto Repair Shop. I hope she enjoyed herself ruining my morning. read more

Friendly, fair and fast. They helped us when we were stranded by a failed 'kill switch' in an old car late one night as we were leaving a local hospital. My thanks are overdue. read more

In the midst of Covid 19 I hit a curb and busted 2 tires. Thankfully my insurance called Mike's towing- this was before 7am, and they arrived within 20 mins. The operator called to pinpoint my location & to confirm that the tow truck arrived. Driver was polite & seemed experienced. He pulled away stating "hope your day gets better than this." Made me smile- thanks for the tow! read more

Mike's Towing - Towing Near Me - Jacksonville, Florida

I recently had my son's truck repaired by this provider and found them to be extremely knowledgeable, and fair priced. This is the second time I have used their service, and I am extremely delighted with them. In these times it difficult to get competent mechanics and shops that don't overcharge for service. Based on my experience of this provider which fair pricing, knowledgeable regarding auto repair and that all the employees have been with this provider for many I certainly would recommend this provider. read more

Fast, friendly, professional we highly recommended. Even went above and beyond expectations. Thank you so much.

I blew a tire on my way home from work. I called Mike's the next morning. They were able to come right away to get my car. They were friendly and affordable. read more

I've utilized Mikes on several of my vehicles and he always provided reliable service and timely delivery back to me with detailed diagnosis and repair information. read more

My car blew a tire the night before. I called another wrecker company, after they screwed me around, telling me lies for 5 1/2 hours, the driver finally says "why don't you call another wrecker company". The next morning I called Mike's Towing. I cannot tell you what a difference! The driver was most knowledgeable and kind. He was actually a few minutes early. Despite the car missing the factory screw in tow tab, he was able to hook to the lower A-arms, without any apparent damage. I cannot recommend this company enough. Call no one else - this company keeps it's word and then some! read more

I would 100% use them again. Landor was absolutely awesome and was the nicest man ever! They were so quick and efficient it was awesome! My car was handled with care and everything went smooth. These people are amazing! read more

Quick response. Upfront pricing. Damage free. Nice people. Call them if you need a tow.

Mike was actually the gentleman that showed up to tow my truck. He was on time and super friendly.

A true life saver. My family and I were completely stranded during the hurricane Ian and Mike was one of the few places open. The tow crew responded almost immediately and the battery to the car was replaced within an hour at a VERY reasonable price. I'm sure there are a lot of places with the glitz, glamour, and fancy logos, but Mike and his team get the job done. I cannot begin to thank these guys enough for helping us make it home safely! read more

I've used this company on several occasions. They are always professional, honest, and customer service friendly. Loyalty is important to me so they'll always have me as a customer!! read more

When my car wasn't able to start anymore, I was left on the side of the street calling road side assistance. Thankfully with insurance, I was able to get Mike's Towing to help tow my car (they even offered to replace my alternator at their shop)! It only took about 20 or so minutes for them to come, and my car was towed in no time. They were able to fix my car the next morning for a fairly reasonable price, and I was able to drive back home safely without having to worry about the safety of me and my passenger or my car. They really made this unfortunate situation less stressful and more convenient for me! read more

Mike's Towing did a great job towing my car. My car died at 2:30 pm and I called AAA to tow it to the mechanic. I called Mike's Towing after waiting 7 hours on AAA and being told it would be another 2-3 hours. Kenny from Mike's Towing came to the rescue. He was nice, knowledgeable and extremely careful with the car. He was also right when he said it was the alternator. Thanks Kenny! read more

First off they told me hour-hour in a half it took them 2 ina half hours. The drivers said he was 10 min away pulled up 30min later. On top of all that bullshit they left my car and the shop like the driver didn't get out and talked to the auto repair people and left my keys in my car in the parking lot thank god the worker locked my car up just Bc it wasn't right. But I am very upset with this services and will never advice people to use this unprofessional place. read more

I found Mikes Towing thru Good Sam. I'm so glad I did. Fast, Friendly, Knowledgeable and Very Helpful. Thank you, Thank you, Thank you I will refer you to all my friends and family. read more

Brought my car in to have them check the wheel bearings, they never mentioned to drive it around the block cost $75.

Great experience! Fast and friendly from the start until the drop off. I'm not sure if Mike was my driver, but if not, Mike would be proud! Take had enough care to call and ask if I needed anything and to give me updates on when they would arrive. read more

Driver arrived on time and was extremely helpful. Jumped my car and told me the best place to take it! I would calm them back in a heartbeat! read more

I had my car delivered to the mechanic's shop that my partner works for after some issues with the starter. My partner and i both told the driver exactly where to leave the key so he could pick it up in the morning. not only did this driver NOT leave the key where we asked him to, but he left it ON THE GROUND with no identifiable markers where it got swept up in some other machinery. when i alerted the dispatch driver to the fact that my key was missing, she was very confrontational with me and did not call me back in a timely manner or offer any sort of accountability measure for the driver. PLEASE use caution when choosing this service, as they clearly do not have any regard for their customers' belongings. read more

Chris and Michelle were fantastic, professional, answered all our questions and gave us a great price on towing from Jacksonville to Orange Park. I will use and recommend them in the future. read more

... Well what can I say. They should stick to towing, and not pretend to be a repair shop. Brought my can there because it stalled out in traffic. They "diagnosed" a bad fuel pump, and hours after I picked it up after the repair, stalled again, same issue. Had them tow it back, and they then claimed its a bad sensor, and the fuel pump was also bad. Clearly being dishonest. They obviously misdiagnosed and are trying g to save face. On top of that tried to scare me into several other unnecessary repairs. I took it to my usual shop and had a second opinion done. Turns out everything I was told was a pack of lies. Never go here read more

I had excellent service experience the two times I used them. The lady on the phone was very polite and the truck arrived the time they told me it would arrive. read more

This place is horrible not just because they're a towing company but because of the tricks they try to pull. Almost literally cost an arm and a leg to take your car out. Mike makes things a lot more difficult then it has to be and its just unprofessional. They smashed my mirror while it was impounded & I have a bunch of scratched and cat footprints all over my new car. read more

Great experience! Very nice guy came and helped me out when my hubby's car broke down, followed me home and asked me where I would like it parked and he very nicely backed it into a spot where it wouldn't be in the way. Have an emergency roadside deal so no exchange of $$, just a nice experience on a trying day! read more

Worst service in my entire life. We called USAA with a flat on our jaguar. They dispatched mikes. I changed the tire while we waited but it was a bit low. When the driver arrived he was unable to tow our car with the type of truck he had. He also did not have any compressed air for the spare tire. He did follow us to a gas station where he tried to put 80 psi in our spare rated for 60 and clearly marked as such!! I warned him that he was putting too much air in and he said it wasn't to 80 yet. That's when he blew up our spare tire!!!! He then left saying we would have to call USAA and start all over again!!! I called the office to complain about the terrible service and the lady on the phone said that they are not in the customer service business. I have to agree with her. I would have been better off without mikes "service" than with it. read more

I was referred to Mike's from my insurance company. I asked the driver to take my truck to a nearby auto repair shop and told him the estimate I was quoted. Long story short, I took his advice to give Mike's a shot and was extremely glad I did. Great job repairing my truck in a reasonable amount of time and MUCH cheaper than their competitor. When the time came for a complete brake job, I took it back to Mike!! read more

My insurance company recommended Mike's to move my disabled vehicle. Mike's arrived in 30 minutes and were very professional. They referred me to a good garage to fix my vehicle. I recommend Mike's. read more