Worst customer service. I have always told people to go here until today. They were busy and talked…read moreto my son like he was stupid and spoke very rude to him. I don't care if you're busy, you don't treat customers like this.

These guys were extremely nice, and helped me out with what I needed. Highly recommend them.read more

Broke down on the highway while out of town. They came in on a Saturday to make sure I can get back…read moreon the road. Great service.

Highly recommend Gundy's!…read more My experience with them is that I have got more than I paid for and it's always great to have that because it's almost nonexistent anymore I do most of the work on things myself but when it's complicated and I want it done right taking it somewhere has always been hard but they will have my business in the future A+ for a great experience

I'm extremely happy and thankful to Lawrence for his prompt care for my old van. He came quickly to…read moretow it to his shop, and got me on the road again. My husband had a stroke and I was so shaken and left with no vehicle. Lawrence actually came to my house with my van so I didn't have to find a ride there. His kindness is beyond words. If you need a great mechanic go straight to Neal's Auto and Towing

From the owner: Neal's Auto & 24 Hr Towing is your trusted destination for exceptional auto repair and towing…read moreservices conveniently located in Rothbury, MI. With a legacy spanning 60 years in the automotive industry, we pride ourselves on delivering unparalleled expertise and customer satisfaction. We understand the importance of reliable transportation, which is why we offer comprehensive auto repair services to keep your vehicle running smoothly. From routine maintenance to complex engine repairs such as Jasper engine installations, our team of skilled technicians utilizes state-of-the-art equipment and industry-leading techniques to ensure top-notch results every time. Whether it's a minor tune-up or a major overhaul, you can trust us to get the job done right. Experience the Neal's Auto difference - where we don't charge an arm and a leg, just a tow. Contact us today to schedule your next service appointment or to learn more about our comprehensive range of automotive solutions. We look forward to serving you.

This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.

Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

These guys are PHENOMINAL! First of all they ALWAYS answer their phones, even after business hours…read more They also provide SAME day service. And the driver William Persing went on and BEYAND to tow our truck and carpool by husband and my son from Ludington to Metro Detroit area on the middle of the night on a very cold and showy night. We are SO grateful! Will gets 5 stars!

Amazing service!! Paul leys thank you for making a crappy situation less stressful!! Couldn't have…read moreasked for better service!!

Local place, great service and with towing! Cheryl constantly goes above and beyond. Great job!read more

Been through many repairmen, some overpriced, some wait two weeks. I have never been treated so…read moregood and your prices are honest. You even have a tow truck. Thank you!

I took my vehicle in because of a much cheaper quote on a radiator. Next morning oil was leaking…read morelike crazy while I was warming up my car. it had never leaked before. I didn't dare take it back to Affordable because the guy said my car was old and said they sold cars there also. I took it to another garage that was closer to home because of the leak I didn't dare drive too far. Well I was told that a clamp was not put back on and that's the only reason it was leaking. Had I not noticed the leak I most likely would have ruined my car and would have to get another one. Hmmmmm!!

They have always done an awesome job on my vehicles and my parents vehicles when they were alive I…read morewould go back again and again because all the guys including Greg the owner have been fair and understanding with even my budget..

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

These guys charged $450 to replace sway bar links saying that would fix tire cupping and highway…read moreshaking. When that obviously did not work instead of offering to refund the "diagnosis fee" they said "we can take it off the next repair to fix your car". They charged another 328 to replace the the rear lateral bar. I cannot believe the predatory nature of this shop. A BBB complaint is going to be issued. Absolutely sickening.

Amazing service and they topped it all off with a follow up call to make sure I was happy with…read moreeverything! Highly recommend!!!