Zach and his mechanics are top notch. I never felt rushed. I asked a lot of questions and they…read morewere super knowledgeable. Even made some recommendations but didn't pressure me at all. Pricing was in line with what I expected to pay. I, for sure, will be using their services the next time I need work done.

Had a check engine light and trac off light that came on on a Saturday. The car was running…read morehorribly. I called Williams Auto Repair and Performance and he said he could take a look at it that afternoon. He was able to run diagnostics that same day and have my car part ordered, delivered, and fixed by the next day and all at a very reasonable price! Zach was super friendly and accommodating! Highly recommend! Thank you and will definitely be using Williams Auto Repair in the future for any needs that arise!

These guys helped with my vehicle problem and I am very satisfied with the service. I will not…read morehesitate to go to them again with any problems I have. Thanks!

recently got a truck that had transmission work done in the past from this shop with all paperwork…read morenow having trans problems skipping/ leaking come to find out the trans pan is held on by multiple different bolts that were barely tight and the gaskets is ripped and they won't do anything about it. up front screwing people over is what that name means now I'm left paying for a 5k trans

These guys are true professionals and masters of their craft. Been to them a couple times now as…read morethey went above and beyond to ensure my car was treated with the upmost profession and diligence. So happy to have an honest mechanic I can rely on. These guys will be my go to and my families from this point on thanks again Copley auto and collision. You're the best.

A good friend of mine highly recommended Copley Auto and Collision for some minor body work. I…read morecould not be more impressed. The estimate was reasonable and they could repair my truck in just a few days. The actual cost ended up being much less than the estimate! It only took them a day to do the work. In addition I had just bought wipers but did not install them before taking the truck to the shop. I got a call asking if they could install the wipers! I live in Munroe Falls and Copley is about 25 minutes away. I will definitely use them for future work. Thank you for the great work and exceptional service

The guys are always courteous and professional. If you have any concerns they address them and let…read moreyou know. I highly recommend them.

They were quick to respond and was able to fit me in and recommend the best tire for my use…read more(towing) they are very knowledgeable and only recommend what is needed. No up selling.

Went in for a brake service job on all 4 wheels brakes and rotors. Quick and friendly response,…read morequick service time. Waiting room is top notch. Easily beat the cost of dealerships and big chain stores. Highly recommend this friendly and knowledgeable small privately owned company.

Great experience! Got a quote before repair, very reasonable prices. The workmanship was also first…read moreclass. Will be back for exhaust work. Thank you.

After trying 2 other places in Wooster which could not identify the problem and offered expensive…read moresolutions, A and J were knowledgeable, pleasant and reasonable. They identified the problem immediately. The service was excellent. My husband and I are extremely pleased with the entire experience.

My 2025 ford escape that I bought new had brake issues at 18k miles. Used car manager Boone Adam's…read morehad tried convincing me 18k miles on a set of brakes is normal interval and tried pushing the blame onto the driver. Not believing the story I dug deeper and spoke to a mechanic there, (Seth Kinser) informed me there was an open TSB from Ford and got it fixed under factory warranty the next morning. Highly recommend working with Seth Kinser very professional, friendly and efficient. Had I not dug deeper and listened to Boone, we wouldn't have been informed about the open TSB and would've been stuck paying the dealer over $1,000 for new brakes. Thanks again Seth Kinser.

My wife sent an email to Savannah Ammon on 4/6/26 and to George Frantz on 4/8/26 as a follow up to…read moreour purchase of a vehicle we recently purchased from them. From our previous review we are not please with the vehicle we purchased due to oil and transmission fluid under the engine and it is smoking from 1 - 30 min drive. We have a 30 day warranty for 50% off for issues and guess what, today is 4/13/26 and both Savannah and George have not replied at all with our issues/concerns. Avoiding so the 30 days run out is not customer service. If I'm wrong then why not reply to the engine/transmission issues when we just purchased this vehicle and immediately having car issues.

Fast affordable and reliable. My go to place. I will return when the time comes. They have saved me…read moreallot of $$

They are very good people work with and good service and good prices in town. book you with within…read morecouple days. thank you very much