Owner refuses to provide a receipt for the cost of a repair. The lady's argument is : "Do you know…read morehow many receipt books we would go through!" After a strenuous dialogue the receipt was provided while telling me the price should have been more BUT without a priced work order that discussion was mute. Will never ever go there again! The man who was the original owner on West Side Ave in Jersey City is not being honored by his next generation.

A traditional watchmaker. Very well priced communicative and honest. Highly recommended!!read more

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

Excellent service and outstanding aftercare!…read more I brought my watch to G&G Gold inc. for repairs and couldn't be happier with the experience. They did a fantastic job fixing it and it was running perfectly. What really stood out was the after service care, when I had another issue with the watch 2 months later, they fixed the problem without any hassle. I highly recommend G&G Gold to anyone needing watch repairs or jewelry service!

I've brought a few items here to be fixed and resized. Even my wedding ring that broke! They fixed…read moreit and made it look brand new. Highly recommend this local business

Rama Jewelers are trust worthy establishment. Family owned and we always feel that we get fair…read moremarket prices for cleanings, jewelry, watch batteries etc.

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I've used QJR before, so I returned to have additional pieces repaired. I scheduled an appointment,…read moreso my arrival was no surprise. The young lady who did the intake knew so little about jewelry repair, and didn't ask the proper questions. I was also told that I had to have a customized piece for an earring replacement. This was after I mentioned that any sort of replacement piece would do. I left QJR with all my jewelry, deciding to go somewhere else. I did go somewhere else, and for now, I can tell you the other jeweler replaced my missing earring piece for free! (As it should be, the replacement piece is probably worth .10 cents wholesale). If the owner is reading these comments, please train your staff. I had business to give you and walked out.

HONEST business!!! I…read morecame in recently hoping to get my ring appraised. The KIND jewelry repair lady was straight forward with me. She confirms the citrine stone and diamonds on my ring is genuine and the setting was very nice. She didn't charge me for the verbal appraisal and recommended for me to skip the appraisal paperwork since my ring In particular is just not worth as much ($300-500 max). Sooo Rare to find a honest business jewelry business. This business has Multiple locations too. I called back recently to inquire about a ring resizing, and a gentleman told me they had another locations much closer to me in West New York, N called J "Continental Carbo Jewelers". I highly recommend this business to my friends and family. They are always happy to help!

I found this place on Google. I needed three batteries replaced. They were wonderful, professional…read moreand courteous. The owner (I believe) was so helpful and funny. He assisted customers in the most charismatic way. They have a lively staff who are also quite knowledgeable on the items they sell and that's always a wonderful thing! I plan on returning very soon. I saw some beautiful pieces. Thanks Carbo family ;) you guys ROCK!

Did a diamond ring resizing and a white gold necklace shortening. I am very happy with their…read moreservice, quality of work, and most importantly their honesty! I highly recommend this store!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!

I am so happy to have found Abe & Co Jewerly store…read more He does quality work. He made my old ring look beautiful again. He has such beautiful jewelry in his showcase!!!! I would Highly recommend him to anyone. He is such a pleasure to do business with!!

I've been coming to Abe for years now. Abe is a trusted jeweler and now friend! Ever since coming…read morehere for my wife's engagement ring i have been back multiple times for wedding bands, gifts, cleanings and just to say hello. Service: As someone that knew nothing about jewelry originally, i immediately felt comfortable with Abe. He sat me down and educated me before making any decision, which is exactly what i would hope for when making such a large financial decision. He is a trusted individual that always has the customers best interest at heart. He was not pushy - he gave me the best price possible - and made sure i felt comfortable and happy throughout the entire process when picking out an engagement ring. When picking out wedding bands he spent hours with us making sure everything was exactly what my wife and I wanted. As a guy, who never wore a ring before, he showed me not only whats popular but he was nice enough to model every ring for me on his own hands, which gave me a better idea of what I'd look like with it on my hand. Seriously - next level customer service. I have sent multiple people to Abe at this point and every experience has been wonderful from all the feedback i have received. Abe is such a nice guy and i would highly recommend stopping by his shop, i promise, you wont be disappointed. This guy has produced beautiful products for so many people i know - even hand designed custom designs. I wouldn't think twice about naming my first born son Abe, only problem is he would have some enormous shoes to fill.

A full service jewelry store with quality jewels and jewelry. Jewelry is beautifully displayed and…read moreshowing a wide variety of necklaces, bracelets and rings. It's a beautiful store and you'll notice immediately that the jeweler takes excellent care of his stock. The proprietor is knowledgeable and skilled and honest. That is very important because you are spending big bucks and often jewelry bought is for a loved one. So you want the best! This store offers the best. The jeweler is a very nice person and welcomes all people without a hint of an unpleasant attitude even if you don't buy something. I believe in supporting neighborhood businesses but only if it's earned. The owner of Crosby Jewelry has earned my respect and money.

Battery change on two watches. Great service, fast, friendly and professional. Martin and staff are…read morealso educational with information on the mechanisms of watches. From lower westchester it was only a ten min. drive right off the Hutchinson Parkway. Thanks again, will be back to your beautiful shop.

I highly recommend this establishment for anyone searching for good quality jewelry…read more I found this place through a friend and I'm glad I did, because it's sometimes hard to find a place that offers what you're looking for that has good prices, honest and great customer service! The establishment is in a urban area that has plenty of street metered parking and restaurants nearby. They even always have some water and dog food outside for anyone who has a pet they'd like to bring with them or passing by.. I recently purchased a necklace that I had them engrave with mine and my son's name (complimentary) of course it came out perfect. I also purchased a diamond band but I had to get it sized down since my fingers are pretty small lol they text/ call you if the jewelry if it's sooner than what they had expected or if they have any questions which makes it very convenient. They are open 7 days a week and accept cash, debit and all major credit cards. The best part of it is they also offer a layaway plan for those who want to pay for it little by little with no interest! They also have another location in the Ironbound section of Newark... I will definitely be back very soon !

By far the worst customer service experience I've encountered! The staff are unhelpful and…read moreargumentative, including the owners of the store. They claim to be a family oriented business but in reality they only thing they care about is your money. I went to ask for a refund on an item that my mother bought and the sales representative said they don't do refunds and how it was clearly stated on the receipt. I told her my mom doesn't know English and she said it was her fault because how could she live in this country without speaking the language. Instead of ratifying the situation, she made things worse and got confrontational. The worst part about everything is that I believe she is part of the family who owns the establishment because no one behind the counter interfered to help the situation. Apparently, it is the norm for them to make such appalling and racist remarks towards their customers. I don't recommend this establishment. Bergenline Ave is filled with some many amazing local business owners and it is extremely disappointing that they can get away with such offensive remarks.