I would recommend this service as the owner who pumped my septic was super nice…read more In general the communication was excellent for scheduling and onsite and he did an excellent job!

They are Fast reasonable and care about thier customers. They promptly got out a d fixed the…read moreproblem with good recommendations to avoid an issue in the future

The owner was quite unprofessional and rude. Ask to be paid in full first and did not finish the…read morejob. I still have a gaping hole in my back yard I will have to pay someone else to fill.

I used the services from Steve Rael S&R Septic, and I was extremely disappointed with their…read moreprofessionalism and lack of communication. Steve gave an estimate to replace the septic on a property i am selling and went over without calling / emailing or notification. No communication was given to let us know that he went over his estimate by thousands of dollars. I did not give the OK to go ahead and continue the work but then weeks later sends a bill for thousands over... I HIGHLY recommend to stay away from this company

Very professional and expert in his field. Only difficulty is they get booked up during the summer…read moremonths and it is hard to get scheduled.

Dependable, honest and good to work with. I've used them for over ten years. I Highly recommend…read moreBob's.

Came to repair hot water heater. Got angry with owner and used profane language, left without…read morerepairing and charged $1500 for work not completed and then put a lien on the house. They are not reputable. I would not trust them to do any work at all.

I called Bond for a quote on a house that I am in the process of purchasing. While I received a…read morecall back from a manager or owner fairly quickly, he introduced himself as Valverde rather than Bond. I don't recall phoning Valverde, thus confusion regarding what type of service provider was calling, as I have made many calls to a few types of repair people for multiple quotes. When I asked for clarity, the person on the other end of the line was rude in response... within the first 10 seconds. Ok, I'll let that slide--maybe he hasn't had his coffee yet. During the call, as we were discussing the replacement of kitec plumbing--a well documented safety risk with a class-action lawsuit that makes homes uninsurable--the owner was rude in tone. I got the impression that our phone call was annoying to him, and he likely thinks I am stupid. He asserts that the recalled plumbing is fine unless visibly leaking and "its basic" to tell if it leaks. This information is demonstrably FALSE as documented clearly in the class action suit. I let him go mid call. Not only is he rude, but misinforming a potential customer in a negligent manner. Hopefully his license covers negligence, as he might need it. If I am going to give someone tens of thousands of dollars to do work in my home, it is reasonable to expect a basic level of respect during the first phone call (and beyond). After speaking to the presumed owner, I feel bad for whomever the nice secretary is. She must be on the receiving end of his customer service skills all day. I will never call this company again.