Excellent from start to finish. Easy to follow online…read moreportal, easy convenient appointment and the staff were very professional. This is the second time I have been here and both times they have been really impressive. Top quality customer service.

Terrible customer service. They left voice mail message to set up appointment. Two hours later,…read more4:45 PM their time and mine called the specified call back number. On hold 20+ minutes listening to "your call is very important..." before I hung up. Went on line. No email or web site method to send message to ANY of their sites (in about 10 states) or to Corporate (located in MN). To me obvious this company cares only about Doctor office referrals and nothing about patient support. Have asked Doctor to refer me to different testing service.

Procedures and staff are wonderful however billing is horrible. I paid my co-pay and then a couple…read moreof months later i recieved a bill for 141.00. Of course when inquiring on the phone you get a thick accented call center in India that is a as useless as a screendoor in a submarine. My advice get a reciept and keep it on file because it will come into play at some point.

I wish I could give negative stars. They screwed up my appointment twice. Once is a mistake…read moretwice is incompetence. I waited 2 weeks for the first appointment only to be told I had to reschedule. Of course I had to wait 2 more weeks. Got there 45 minutes early and was told they had texted me to confirm. ( they didn't) and after swearing up and down that they had texted, they finally admitted I was never texted. Then there was a "glitch" and they had given my appointment to someone else. Instead of making the other person reschedule, they made me. Now I have to wait 2 more weeks. This is pathetic.

They do a calcium score CT for $79. My chiropractor wanted to know if my arteries are clogged…read more They are very happy to help. I left my doctor's orders at home and the office staff said they could proceeded anyway. They care they took giving the procedure was great. T

I recently had an m r I at the white bridge road location in nashville, tennessee. I was quite…read morenervous. The lady in reception with glasses and a nose ring was quite cold.No smile, no good morning didn't ask my name nor did she tell me hers. The gentleman that registered me was warm and inviting fantastic job. Donna, the tech that did the m r was cold and dismissive. The lady that helped me with my M. RI disk to take to my doctor's visit. Was the task force friendly and caring.

I recently had to undergo an HSG test following a season of loss. Due to many imaging centers in…read moreNashville no longer offering this procedure, I scheduled with Vanderbilt Imaging. While the staff were friendly and professional--which I do appreciate--the overall process was frustrating and unnecessarily burdensome. Vanderbilt Imaging requires a pregnancy test be completed before the appointment, but does not offer it on-site. This means patients must coordinate a completely separate appointment through their doctor beforehand. In my case, this turned what should have been a straightforward visit into a half-day ordeal. I've had this same test done at another center in Nashville where the pregnancy test was handled in-house. It made the process smoother and far less emotionally taxing. An HSG is already an intrusive and sensitive procedure. Patients deserve a streamlined, one-stop experience--especially in the context of fertility testing and loss. I strongly urge Vanderbilt Imaging to reconsider their policy and begin offering the pregnancy test on-site to better support the people they serve.

Since I left a bad review before, I can definitely come back and report on a positive experience. I…read moreended up back here because I'm in the Vanderbilt system of doctors and they ordered testing at this location. The girl who helped me check in (I'm sorry I couldn't remember her name) was very helpful. I was scheduled for two tests that were hours apart on the same day. They, without me asking, arranged for me to have both things done while I was there instead of having to come back for the second test hours later. I waited a little bit but that was way better than having to come back. The ultrasound technician seemed thorough, the MRI team and the technician were all very nice. I had a good experience and wanted to correct my previous review. Whatever changes they've made are working.

I hate to give bad reviews, but If I could give zero stars, I would. I'm currently on 77 minutes…read morewait time ( and counting) for an appointment for an RX refill not even with the doctor just an MP. Get it together Barfield seriously WTF who is running this place??? inefficiency overload. #lastvisithere #barfieldclinic

Everyone at Barfield Clinic is great from.frontbdesk to techs to docors. The Practitioners are all…read more very skilled and caring. Never have had to wait very long to see someone. Jack Hydrick is just great, He is my favorite although you cannot go wrong with any of them up there. My husband and I both feel he goes above and beyond what he has to do in order to get to the heart of the matter and he is so kind. Kurt Knoll is awesome also and very skilled and caring. I have never seen Ms Venable but i would not hesitate to see her as I'm sure she would not be there, if she was not also great! If you feel bad or need help, Start Here! They will help you. They Truly Care!

Such pleasant folks at bone n joint. From the moment you walk in to the time you leave. Very…read morethorough explanation of my puffy elbow and made be at ease knowing I didn't have to chop off the ol arm Thanks

From the owner: At the Bone and Joint Institute of Tennessee, we are dedicated to treating our patients like…read morefamily. We offer full-service orthopaedic care to the Middle Tennessee area and beyond. Our board certified physicians specialize in orthopaedic conditions including spine, foot and ankle, shoulder and elbow, hand and wrist, joint reconstruction and preservation, sports medicine, among others. This location in Thompson's Station will further serve our patients in the Spring Hill area.

This radiology group has been extremely disappointing. Report turnaround times are slow, and the…read morestaff members I've spoken with on the phone have been consistently unprofessional and discourteous. It's difficult to understand why any physician would choose to refer patients here when there are likely better alternatives available. In my view, this ultimately reflects poorly on the referring provider. If you have the option to seek imaging services elsewhere, I would strongly encourage requesting a different referral--I certainly will in the future.

I wish I had looked at reviews. I scheduled a routine mammogram. I completed paperwork, including…read morecurrent address. Premier of Cool Springs sent my bills to my former address. After a few months, when I finally was notified of the bill- I was sent to collections. Incompetence. I paid the balance via check, even though their billing requested me to give them my credit card number (to their customer service in the Phillipines). Ascention St. Thomas and Premier have gone downhill. I'm finding new doctors elsewhere.