I had my first ever visit at Stones River Dermatology office in Murfreesboro on 11/20/24. A small growth on my chest was found and shaved off that day and sent out to lab for biopsy. On Monday, 11/25, I started calling the office and leaving voice messages requesting my results. My calls were never returned until 12/9. Unfortunatel, I was told I had a squamous cell cancer that needed to be removed. My appointment for excision was scheduled and performed on 12/16. I was also given an appointment for removal of stitches for 1/6/25. They would also let me know on the 6th how my margins looked so I would know if they got it all. Stitches were removed on 1/6. Unfortunately, they had not yet received results from lab. (Three weeks after surgery.) Again, I started calling the office on 1/9 to find out my results. Again, I had to leave voicemails at the office on multiple days - with no return call. Finally ... I received a call back from Danielle on 1/16. She called the Pathology lab herself and found out that my margins were clear. Thank goodness. My "far from glowing" review is due to lack of communication from this office. Multiple unanswered voice messages are unacceptable. Especially when I'm requesting results regarding skin cancer. It was mentioned to me that my calls were not returned expeditiously due to everything happening during the holidays. I might accept that excuse if I was just checking on my Vitamin D levels. read more

Absolutely the best dermatology office around. Very personalable, professional and cares about their patients. read more

Arrived on time for my appt. and was taken back for our appt. 50 minutes later. Went on to wait another 18 min. to see a practitioner. Excessive wait in my opinion. read more

I don't live super close by but made an appointment here b/c they use Dermatech and was hoping to avoid some cutting. Had an initial visit with the PA Taylor in Murfreesboro; Taylor and the nurses were thorough and patient. A result came back & I was referred for MOHS surgery - but Stones River only has a part-time MOHS specialist now and they are booked for 5+ weeks. I decided to go to an outside-the-practice specialist so I didn't have to wait more than a month. Since then it's been a bunch of phone calls, being transferred to a bunch of answering machines, and now being told they cannot send records to another provider without me coming to the office to fill out a form (and there's no option for me to complete that form online; in fact it's not even included in the patient forms on their website). The PA and the nurses were fine but in my experience, the folks running this business are a bit disorganized. I've decided to use another dermatologist. read more

Best dermatology place I have ever been to. I see Gillian but have also seen Dr. Nelson. Both are terrific. They listen and have innovative solutions to help you. Nurses here are also nice and friendly. And I think their prices are very reasonable especially for things that aren't covered by insurance. Definitely recommend this place if you need a dermatology doc. read more

Professional, caring and very patient oriented. I have used both Murfreesboro and Smyrna locations, very pleased with the office staff and dermatologists. I highly recommend read more

The Dermatologist I used to see moved and after some research decided to give Stones River Dermatology a shot. My first visit was for an unusual mole and annual skin checkup. PA Elizabeth Otter did a full body "scan" to ensure I did not have any additional problem spots and froze off the mole in question. One thing she remarked was I have a lot of skin tags and while my insurance did not cover their removal they had a reasonable package to remove them. Came in today and had 28 skin tags of various sizes removed and it took a total of 30 minutes. The nurse who performed the procedure did an exceptional job and took great care of me...I highly recommend this place if you have dermatology needs. read more

The absolute most rude and unprofessional dermatologist I've ever encountered, Megan Morrison and staff. Don't ask questions because that team is much too important for such activities. Pay them and get out! RUDEST doc I've ever encountered. As someone diagnosed with cancer, I had questions and concerns. She could not be bothered with any of that... not one question. Horrible cow. read more

Dr Nelson is amazing just so kind and mild mannered and healed my eczema I had been painfully dealing with for 2 years! Within two weeks of treatment everything was all cleared up. Would absolutely recommend Dr Nelson. read more

Had an appointment my 2nd appointment. The first time I came here, they set my surgery plan up set the new appointment up I showed up the receptionist was on the phone talking about me while I was standing in front of her said they couldn't see me because they didn't take my insurance they took it the first time so I asked what the problem was I have blue cross and blue shield the best insurance you can get they said they could do nothing for me don't know what the problem was but I was treated so bad by the receptionist I don't think anybody should be treated this way so beware if you come here to be treated very badly and I drove 50 miles and my time wasted to be done this way really just be prepared to take crap when you get here read more

My first encounter with another doctor after Dr. Scheurich was terrible. Dr. Elizabeth gave me a treatment that did not work. My next appointment was suppose to be a patchwork test only to go in and she forgot she told me I was getting the test today. I took off work and paid to go to the doctor only for her to tell me to come back in a couple weeks. It's very upsetting for her to take money and not try to treat someone for "whatever" may be the problem. Definitely will not return. read more

The staff here are amazing, highly recommend. I have been seeing Gillian Eberlie for years at this office and I wouldn't go anywhere else!

I have seen Dr. Soureshi for several years. He is the so knowledgeable and kind. I am confident with his treatment and his decisions concerning skin problems. Everyone in the office is welcoming. A wonderful practice with great people. read more

Scheduled an appointment within a week, everything was thoroughly explained and done in a gentle manner! Love the staff.

The receptionist at this facility is very rude! I have been here 4 times and she was rude every single time. You would think that the physicians would realize this is a reflection on the office as a whole. She is the very first person you come in contact with when you arrive, and first impressions are lasting impressions! I liked Gillian Choate, but I refuse to continually give my money to a facility that allows the front desk person to treat their patients with so little respect. read more

Doctor Nelson and his staff were fantastic for me. They spent so much time with me - I was amazed. Dr Nelson was gentle, kind and thorough. He is as good as or better than the best doctors I've had, and I have had the best both in Boston and New York. read more

Dr. Nelson and his office staff were super nice and great to fit me in last minute. Id been to several dermatologists about an itchy rash that would not go away and he knew exactly what is was and fixed me. All the other places misdiagnosed me and made me worse. He took the time to explain to me and treated me respectfully and like he cared. I would.highly recommend him and I feel he really knows his stuff. read more

I came here a few years ago regarding a scar left by another dermatologist office who was too harsh with the skin on my nose. This dermatology office was amazing in how they helped me heal up. Redness/ scarring gone. Small town charm. Cant say enough about what a great place this is! read more

This review will be detailed in a letter addressed to Dr. Nelson himself, because he is so rarely in the office that I doubt he knows just how poorly his staff conducts his business. If I could give this practice less than one star, I would. They are unprofessional in every aspect. One member of my family had a morning appointment and waited more than an hour while the office staff chatted and joked in the hallway but he was never seen, so he got up and left. I have waited nearly two hours in the office myself on more than one occasion. But that is the least of the problems with this office. Most recently, I received a bill dated Feb. 2019 for service rendered in May of 2018. I phoned the office and spoke with an exceedingly rude billing department who repeatedly tried to cut me off and talk over me, almost yelling over me at times. Their billing department did not understand how to bill our insurance correctly, and due to their error failed to file with our insurance for almost seven months. We have a high deductible HSA but met our family's out of pocket maximum in 2018 due to other health care costs. If this bill had been provided to the insurance company on time, it would have been covered 100%. Instead, the billing staff member who was so rude to me told me that it was my responsibility to contact my insurance company and also insinuated that I did not understand how insurance works. After the woman repeatedly speaking over me and insisting that she was right and I was wrong, I asked to speak to the practice manager. I was placed on hold (no surprise there!) and then told that the practice manager was at the front desk and couldn't speak with me, but that she agreed with the billing department. What type of practice has a billing issue and a patient who asks to speak to a manager to discuss *their own error* but the manager refuses to answer the phone? Avoid this practice unless you enjoy extremely long waits and incompetent office staff who insist you sort out their ignorance with your insurance. read more

I went to Stones River Dermatology Smyrna office to get rid of some warts on my fingers. The staff and NP I saw were all great. Definitely going back and would highly recommend SRD to others! read more

Dr. Ronald Nelson was the worst doctor I have ever visited. He was very impatient and rushed in and out of the room. He looked at something on my lip and without hesitation proceeded to freeze what ever it was without telling me how bad it was going to hurt. I also had a mole removed and I was told that it could be submitted through insurance which was not the case. I received a bill for $400 for one mole. Go elsewhere.. read more