She's only in it for the money. Not very good patient side interaction , doesn't care about how your teeth really look. I have permanent damage to my gums after coming here read more

We went to Eileen R. Raywood, DDS, PC in Muncie, IN to get my daughter's braces. They had a few options for paying. We decided to go with paying all of it up front as it was going to be a two year process and I didn't have job security. That way if anything unfortunate happened the braces would be taken care of. They gave us an estimate of the total cost, my portion and the insurance's. However, I thought it stopped being an estimate when we payed them and they said that was all we owed. I was under the impression that the insurance had paid its share and the balance was covered. So six months later when I did lose my job it was a surprise to receive a bill from Raywood. Called to find out why and they explained that the insurance never pays it all upfront (not sure, other high cost long term services they have) and that I should have known that Raywood isn't going to eat the cost. I didn't know there was cost left to eat! Turns out I owe them several hundred more, some what undermining the reason for paying upfront. To be clear, I am mad about their handling of the billing, their explanation of how things would be billed and their customer service for the unexpected bill. As far as their orthodontic service they have been good. They could have explained how the insurance would pay out or at least have something in the paperwork about it. After all two years is a long time to think nothing is going to go wrong. read more

We love Raywood Orthodontics and her staff. We couldn't be happier with our daughter's smile. Dr. Raywood transformed her narrow smile into a wider, more beautiful one, without using an expansion device. Whenever I see a picture of my daughter I continue to be amazed at the difference her new smile makes on her overall appearance. The staff is professional, welcoming and very gentle. I highly recommend Raywood Orthodontics to anyone looking for exceptional treatment and care. read more