If you need computer repair in Indy, look no further than Abet IT Services. Brad is an absolute…read moreprofessional with decades of experience. He fixed my laptop that i spilled beer on quickly and transparently. It is hard to find an honest, independent PC technician in Franklin, but his mobile service made it super simple. Highly recommend them over any corporate chain crap for repairs

Brad has fixed my computers several times. Very knowledgeable and very reasonably priced with fast…read moreturnaround. Best computer tech around Toledo!

Very happy with the service! The repair was quick and reasonably priced. She also worked with me--…read morethe power jack on my laptop broke, and I intend to get a new computer in a couple months, so she kept that in mind and did a less expensive repair. A bonus is that if you go to her, you're supporting a local, woman-owned business!

From the owner: Protection, Prevention, Service and Support, Sales - We we can protect your computer and get you…read moreback on your feet if things go wrong. Experience the Computer Chick difference! Note: Sorry, but We Do Not offer HDMI replacement for Gaming Consoles!

When I looked into getting my new computer set up, I was highly enthusiastic about this company's…read morelocation in Holland Ohio; having met an older, customer oriented man who I assumed was the owner. However, based on my initial experience, when I went back at another time, to get another computer fixed, I got a very different unexpected vibe. Having experienced a curt, rude, dark haired, middle-aged man that did not really want, or could care less if he had my business. Recommended by a faith based institutional customer, who was shocked to hear how I was treated, as a senior I was taken back, by his dismissive attitude toward me, as well as my older computer.

My laptop started acting up so I took it to Best Buy (where I bought it and where I will never shop…read moreagain...no wonder they are going bankrupt). The 18-year old behind the counter kept trying to upsell us the Geek Squad 3-year warranty. Um no. It was under the 1-year warranty so I wanted them to run a diagnostic test on it. They called back after a few days and said it was a hardware problem and it's not covered under warranty but if I bought the 3-year Geek Squad thing for $400 they could fix it. For that much I could get another laptop, so no thanks (I only use it for the Internet). Disgusted with Best Buy a computer nerd we know highly recommended Virtual PCS. We took it in, the owner was great and told us so many of his customers come there because they get disgusted with Best Buy and their Nazi upselling tactics. He also told me that a waranty covers hardware and basically Best Buy tells people a load of shit to get them to spend more money. Virtual PCS did a great, quick and professional job. Not to mention an honest job. I had never been to an independently owned computer store before but am so glad I tried them out.

Fast, friendly and convenient. They fixed my problem in one day. Very helpful and knowledgeable…read more And they didn't break the bank.

Daniel at Limes Computing has been honest and competent to meet all of our computer needs for…read moreseveral years now. Because he is dependable and trustworthy, we think of him FIRST. Stan & Theresa

I just purchased a bare-bones I7, Case and 32GB of ram from this company. They not only helped me…read moreset it all up and get it running but gave me some wonderful advice. They we're extremely helpful in the final set up. I spent about $1400 for the entire system plus added some scavenged parts from my old system and it is absolutely amazing. Thanks guys, you are wonderful.

I took a gaming computer in to see what part needed replaced. they charged me $80 just to take a…read morelook at it. I got a call 4 days later. they told me it was either the cpu or the mother board. they weren't sure which because they didn't have the proper parts to test it. said they found a motherboard which would be $250 so they could test it..... so they weren't able to figure out what was wrong until I paid $250 to pay for a part which might not have been the problem. the. proceeded to tell me it would be another 150 to get windows back on the computer. they are purely con artists.

Yesterday, I visited the Toledo, OH Franklin Park Mall Apple Store for the second time in…read moreapproximately two weeks. I have been there many times over the years with very positive experiences. The first recent visit two weeks ago was an attempt to update my mom's Apple Watch because fall detection was no longer working and the "automatic update" had not updated and I couldn't figure out how to manually update it. While everyone was nice during that visit, I was passed off to various staff members and ultimately needed to leave the store because the update was expected to take more than three hours and they would be closing before the very slow process could be completed. When I arrived home, I followed directions to continue the update process, but it was repeatedly unsuccessful. I decided it was time to buy my mom a new watch - the newest SE 40" face model- and not have to deal with trying to salvage a watch that was beyond its prime. I also decided to go to the Apple Store during the day on a weekday. Alissa was the team member assigned to me and she immediately took an interest in understanding why the fall detection feature was important. She was also very patient as we tried various passwords. It would have been a more stressful process without Alissa right there next to me with her understanding encouragement. Throughout this process of turning in the old watch (btw, received a credit of $55) and purchasing the new one, she never pressured me in any way. Alissa spent approximately one hour solely dedicated to getting the new watch set up, which included several calls to my mom to obtain a code that was generated to her phone at home). . Throughout it all, she was patient, helpful and good-natured. I left feeling that she cared about my experience and in setting up the cellular watch with ringtone and my mom's watch face preferences. Alissa is a very sincere, knowledgeable and dedicated team member who clearly takes pride in her ability to help others in her role at the Apple Store. Thank you Alissa! You're the best!!! P.S. The new SE watch also includes an extra fast charger along with a watch band.

I cannot believe how horribly the Franklin Park Apple Store handled my warranty replacement. Apple…read morewasted my time, money, and patience with their absurd policies and lack of customer care. I live an hour away, and my Apple HomePod failed after a few months. I took it into the store, where they confirmed it was covered under warranty. Great! Except they conveniently had "none in stock." I pointed to a stack of them on the shelf, but no, those were for sale, and Apple couldn't just swap one out. Instead, they had to order a warranty replacement--almost certainly a refurb--and have me return later. Fine. Annoying but okay. I asked if they could mail it to me since I live so far away, and of course, the answer was no. I had to come back in person with the defective unit. So I made the two-hour round trip home, waited, and then received an email telling me I had five days to pick up the replacement before it would be returned. I had to take time off work to drive another two hours round trip to swap my old one for the new one. I asked them at the store if everything was in the box. "Yes, everything is in the box," they said. Guess what? I get home, and THERE'S NO POWER CORD. Now I have a useless HomePod that I can't even plug in. I try calling the store and battling through Apple's awful automated system. When I finally reached a human, it was just an off-site answering service. They struggle to get the actual store to pick up. After holding for 15 minutes, I finally got someone from the store. First, they try to tell me the power cord must be there because "it doesn't come off." WRONG. The large HomePod's power cable DOES come off--the HomePod Mini doesn't. They don't believe me and have to check. When they finally admit I'm right, they offer two terrible choices: drive another two hours round trip to get the missing cord or have them mail it to me with no tracking, meaning if it gets lost, I'm out of luck. So now I have to decide whether to waste another $35 in gas and hours of my time or risk waiting another week and potentially never seeing my cord. This whole process was a joke. Apple does not care about its customers. They put the entire burden on me, costing me time and money to correct their mistakes. A multi-billion-dollar company can't figure out how to make warranty replacements easy. Apple turned This simple fix into an expensive, time-consuming nightmare. So disappointing.

I give them 0 stars…read more I had my daughter take my mid 2011 27" Mac to them after I had wiped the hard drive and could not get the OS to reload to it. The answer I got after them transfering to to their so called "Mac Daddy", was that it was to old and could not be repaired. Had my daughter go pick it up, and after some research and about $100 dollars later (which is what would have been the charge to repair it), for a new ssd (which they told me was fine). It now runs like a champ. I guess "Mac Daddy" is now a mommy. Not sure and don't care These guys are AMATURES!! Beware. Stick to fixing broken phone screens.

I've been seeing straight up nasty comments about this place. Computer Discount is not bad, if…read morethere's a problem they have always fixed it for me. They've built multiple PCs for me and I've honestly never had a problem. Not all problems can be fixed, and I think that's what people aren't realizing. They don't work on chrome books which is understandable since they are terrible machines. All in all they're not miracle workers. The only thing I can really say that they can improve on is having like classes to show how computers actually work and more tech machine. I've seen their back room a couple times and they should have more. 4/5!