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Computer Discount

2.8 (8 reviews)
Open • 10:00 am - 7:00 pm

Services - Computer Discount

Laptop body repair

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Virtual PC's - Don't worry about getting your computer fixed

Virtual PC's

(9 reviews)

$$$

When I looked into getting my new computer set up, I was highly enthusiastic about this company's…read morelocation in Holland Ohio; having met an older, customer oriented man who I assumed was the owner. However, based on my initial experience, when I went back at another time, to get another computer fixed, I got a very different unexpected vibe. Having experienced a curt, rude, dark haired, middle-aged man that did not really want, or could care less if he had my business. Recommended by a faith based institutional customer, who was shocked to hear how I was treated, as a senior I was taken back, by his dismissive attitude toward me, as well as my older computer.

My laptop started acting up so I took it to Best Buy (where I bought it and where I will never shop…read moreagain...no wonder they are going bankrupt). The 18-year old behind the counter kept trying to upsell us the Geek Squad 3-year warranty. Um no. It was under the 1-year warranty so I wanted them to run a diagnostic test on it. They called back after a few days and said it was a hardware problem and it's not covered under warranty but if I bought the 3-year Geek Squad thing for $400 they could fix it. For that much I could get another laptop, so no thanks (I only use it for the Internet). Disgusted with Best Buy a computer nerd we know highly recommended Virtual PCS. We took it in, the owner was great and told us so many of his customers come there because they get disgusted with Best Buy and their Nazi upselling tactics. He also told me that a waranty covers hardware and basically Best Buy tells people a load of shit to get them to spend more money. Virtual PCS did a great, quick and professional job. Not to mention an honest job. I had never been to an independently owned computer store before but am so glad I tried them out.

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(11 reviews)

Thinking I needed a new computer I went to see Gabe for the first time. He checked things out and…read moredetermined a few minor problems causing my trouble and saved me from buying new!! Thanks Gabe!

Gabe might be a great repair guy, I have no idea - he's a total flake who seems incapable of…read morecommunicating. He doesn't respond to emails or text messages and doesn't keep regular hours, despite the 10am-6pm that he advertises. I tried months ago to get my MacBook repaired with him. I had an appointment nearby that ended around 10am when his shop supposedly opens (as per advertised hours). When I called to tell him I was on my way, he said he wasn't at the shop and told me he works by appointment only and that he works around whatever his client's hours are... After all that, he agreed to meet me so I could drop the computer off for a diagnostic. After looking at it, he told me I needed to purchase speakers, so I asked if I could have the speakers shipped directly to him. He said yes but that I couldn't have them sent to his shop due to construction. So I asked for an address where I could send them and he never responded. Due to his lack of response, I missed my window to order in time to receive them before Labor Day. I didn't want to be without my computer too long, so I asked if I could come the next day around 9am because I had another appointment in the area. He gave me massive attitude claiming all of a sudden that his hours are 10am-6pm despite having clearly told me before that he works around his clients' hours by appointment. At this point, I was thoroughly confused. I went to pick up my laptop and he met me in the parking lot, shoving it into my hands and practically sprinting back to his car. I asked how I should pay the diagnostic fee ($39) and he said I'd just pay it when I got the repair done. Okay whatever. I didn't have time to deal with the repair until 3 months later, especially since I'm almost never on that side of town. I tried emailing him to make arrangements for the repair again and lo and behold - no response. I'm not dealing with this guy anymore. I'm on vacation this week, so this is likely the only chance I'll have to get this repair taken care of for a good long while. So I just made an appointment with the Genius Bar. Really wish we had better options for Mac repairs around here but what can ya do... At least the Apple store knows how to communicate & makes it easy to make an appointment. Geez.

Computer Discount - itservices - Updated May 2026

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