Went on pick up some snacks and waters for a nearby lacrosse tournament the next day. It's well…read morelaid out with great parking. Staff were pleasant and helpful. Love the cart escalator also. There are elevators also. Fun and convenient.

just had the worst experience at KOP target the aisles were so messy and unorganized there was no…read moreone on the sales floor to assist me and when i went down the aisles to find someone she was on her phone. i left the store without purchasing anything, target needs to do better!

They showed me their products, demoed a 'home theater' environment and sold me on the idea that…read morethey were the people I wanted to do business with...and then sold me a terrific system w/106" projection screen. That was back in 2000. Since then, I've gone thru many individual upgrades of av receivers, dvd recorder/players, even projectors, etc and now, in my 80's, its time for them to come back out and make sense of what I did to their beautiful system. Hope they'll agree to do so, what with new technologies like 4K and region 2 dvd capabilities, I need them to make my new components 'talk' to one another. Looking forward to watching a great system become reborn!

While looking for new speakers, I realized I'd never left a review for several prior purchases I'd…read moremade at Stereo Barn. After consulting with my local High-End Audio Store, I wasn't happy with my Customer Experience, and their complete lack of flexibility on $30,000.00 plus components purchase. I discovered Stereo Barn was not only an Authorized Dealer of the top brands, but could also handle repairs to audio gear that usually needs a return trip to the Manufacturer. After an in-depth consultation, I had some components sent for repair, came to an agreement on a trade-in and ordered several new units. My new equipment was delivered, unpacked and set up. The delivery was a 5-Star experience by a super-friendly Gentleman who took his time, answered every question, and even fixed an annoying issue I was living with, that I couldn't figure out on my own. He then took the almost 100 pounds of packing material and pallet with him. My new system is FLAWLESS, my repaired unit works like new, and the value I received left me with a huge smile. I could not be any more satisfied with my experience here. Repairs/ Trade-ins/ New Equipment, and delivery & setup are THE BEST!!

Sometimes it's the test of an organization to do the simple things well without driving you crazy…read morein the process. Went in to purchase a lighted remote for my 15 y/o Wave Radio/CD system (still sounding terrific, BTW) and walked out in ten minutes with said item. No hassle, no hard sell, no protracted wait, just crisp, understated service, just like their technology. Very much appreciated.

Let me tell, Bose is superior product to Beats, and any other speaker company out there. Not only…read moredo they offer a better quality sound, they also make every opportunity to take care of their customer. I own a pair of headphones, which several years ago listed of $299.99, plus tax. Today, I lost on of the cushions that fits over the right ear. Enraged with myself, I quickly drove to King of Prussia to purchase a pair of cushions. The sales associate knew exactly what I need, and offer TWO cushions at no charge. I will never look at another brand of speakers again!!!!

The employees. Absolutely awful.....he was annoyed and rolled his eyes the moment I opened the…read moredoor.

Quick to sell a product and quick to give you incorrect info about your purchase and add on…read moreunwanted items such as insurance.

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

My wife and I purchased a Maytag washer about a month or so ago at the Plymouth meeting Best Buy…read more It was delivered on time, but the installer was unable to detach the old hot water hose from the faucet, and so had to install the washer with the old, decrepit hose - leaving the new one behind. He had put some WD40 on the fitting but was then still unable to detach the old hose. He specifically instructed us to contact Best Buy and arrange for someone else to come out again to install the new hot water hose after the WD40 had had time to work. Today the Best Buy installers came to finish the job and refused to touch it, saying that was not their job. Best Buy uses contracted, third-party installers who are utterly incompetent, and cannot do the job, and take no responsibility for their actions. Best Buy for their part, uses third-party sh**it contractors because they are cheap. So far, Best Buy has failed to honor its service contract with us (we paid for a 5-year service contract), and failed to honor its original sales contract with us in that the new hot water hose has still not been installed and we are just waiting for the old one to fail. If Best Buy does no make this good IMMEDIATELY, we will be filing suit, naming the Plymouth Meeting store, the company itself, the sales person who sold us the washer, and the manager of the Plymouth Meeting store. (Will update this review as the situation warrants. For now, DON'T BUY FROM BEST BUY where installation is needed. They contract with SH**IT installers.)

I've been a member at Best Buy for more than 10 years, starting when I lived in Miami, FL and…read morecontinuing now that I live in Plymouth Meeting, PA. Every time I consider canceling my yearly membership, something else occurs which proves the value of keeping it. I'm a "heavy" tech user, due to the size of my family, we collectively have 2 desktop computers (just upgraded to Mac Mini M4) and 5 laptops and 5 tablets. For the adults, most of us also use not only ONE cell phone, but typically our jobs give us an assigned cell phone. Even though we're permitted to use the work issued phone for personal calls, we just NEVER EVER do that. So we also have 5 normal smartphones (some prefer android and some prefer iPhone) and one family member has a flip phone, too. Additionally because we live in a 100+ year old stone house, we have *never* been able to use routers or modems provided by *ANY* ISP provider (we've used them ALL - making the switch usually to get the lower price offer from another company - and are about to switch AGAIN) so I'll need to buy a modem to use with this change. When MESH came out we upgraded from WiFi extenders to a MESH unit to manage internet internally here at home. BEST THING EVER for older homes with thick walls. We also have extensive outdoor security cameras which require WiFi, and like many families, the affordability of flat screen TV's means that everyone in the family has one in their own room, as well as having a TV in the kitchen, living room, home office and family room, and in our basement which the family uses as an art studio. EVERYTHING "technology" was purchased via BEST BUY and very often we've been able to plan to buy in such a way as to do it during the best sales, flash sales and also for yearly BLACK FRIDAY sales. We also have utilized the trade-in to get money back for old tech as we upgrade, as well as buying refurbished devices - especially laptops and cell phones, to keep costs of these devices in a manageable range. I recently even purchased a king size gel mattress topper from Best Buy after experiencing a gel mattress while on vacation. I can't afford to buy the bed, but the topper seems to have improved our sleeping experience on our king sized bed without having to break the bank and buy a newer and really costly mattress. The Geek Squad/Genius Bar knows us well and has been so very helpful to assist us as we work to overcome any challenges. And, on that note of "SERVICE", it's just nice to be able to deal with REAL HUMAN BEINGS inside the Best Buy store when you need help and when something breaks. I LOVE IT!!

Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

Excellent experience! Eric was a great help through the entire process. Great price, fast delivery…read moreand follow up.