My experience was really great…read more Customer service: Kevin took my calls. He was very polite. He gave me directions to park and to come up. Technician: Kevin also was the one to fix my husband's phone. Upon first glance, it looks fine. If we have any long term issues, I'll try to come back and update this. Efficiency: I came on Monday (today) during the lunch hour and it was completed in 30 minutes. After each call, there's an automated text message which is efficient. Directions: paid parking directly outside. Follow my pictures for instructions! Couldn't have asked for a smoother transaction.

They fixed my charge port on my iPhone 13. The staff were friendly and attentive. Also the service…read morewas faster than I thought. Definitely would recommend.

Great price and even better service! My Ps5's hdmi-port needed to be replaced and Baran was very…read moreknowledgeable and communicates everything from the pricing, to the timeline, and about the work he did. Fantastic job, definitely recommend if you're having any sort of console trouble, not just PlayStation and retro too.

From the owner: Cell phone,tablet,computer,game console or motherboard issue, we are equipped to handle it all with…read moreprecision. As the owner and technician, I am dedicated to providing unparalleled service, ensuring your devices are restored to optimal functionality quickly and efficiently.If you have any question you can call,email,text or visit GadgetSolutions today!

I really don't like doing this, but sometimes it has to happen. My experience here was not good. I…read morelive in west Philly and as a collector of all things vtg 1950's, I was excited to take a new (to me) 1950's record player to the record shop to inquire about repairs. The person I purchased from told me it needed a new needle. Whether or not that's true I'll never know. The associate who helped me the day I dropped the player off was not the issue. They took a look at it, told me I needed to pay $20 for labor, and said they'd call me when they had a chance to look it over. I told the employee that I'd be willing to pay upwards of $150 to have it working because it was in really great shape cosmetically, and I WAS thrilled to have found it and bought it. It was beautiful..Money was not an issue, because this thing meant something to me. I was very vocal about this when I dropped it off. 2-3 weeks went by and I got a call. The person I spoke to was not the same person I handed the player over to. They told me that it was too complicated to fix and "not worth their time and effort." I Found that comment to be a dismissive, but whatever, they don't want to do it, that's fine, I wasn't mad. I told the person over the phone that I would be by to pick it up. Conversation ended. That week I stopped by the record shop to get it, and the person I spoke to on the phone was there. I know this because he told me he threw it away. The entire time we are having this exchange, he doesn't once look up from whatever it is he was reading or writing or whatever, all I knew in that moment was that a complete stranger was informing me that he had trashed my property, in a " I give zero fucks," kinda way. No eye contact, and no apology. It's like I was bothering him when I asked why they would do something like this after I told them I was coming to pick it up. His response was "that's not how I recall our conversation going." I am a west Philly nanny and had the babes I care for with me, so I calmly closed the door that day, but have felt livid ever since. I really try not to think about it, but its pretty impossible when I'm still waiting for a response to the email I sent them. I'll spare you the details about how painful this feels to have something that's irreplaceable, and gorgeous, just thrown away, especially because they advertize as A RECORD REPAIR SHOP..I really thought they might give a suit about what they do but it defineitly doesn't seem that's way. The careless employee who trashed my record player actually said out loud that I told them I didn't want it. WHAT! Considering he couldn't take one second to look up at me while telling me he trashed my property, doesn't bode well for someone trying to claim they were paying attention to the conversation In the first place. Take accountability! Apologize, or at the very least respond to my message on your website. Really wish I had gotten that dudes name, but I will be looking into that, and will update. I asked them to refund me the $20 and pay me the cost of the player. That's $70 It's not like I'm asking for a lot here, But like I said, they chose to do absolutely nothing other than take my money and destroy my property. I've been chatting w people in my community and it's seems this place has a reputation, and it's not pretty. If you want repairs done, look elsewhere. I sent the email to the record shop like two months ago. I waited and waited and waited before coming here. They literally left me co other choice.

BEST RECORD STORE in PHILADELPHIA HANDS DOWN! Not only did I receive excellent service, but the…read morefemale co-owner was incredibly informed without talking to me like I know nothing about sound systems (which I really don't). A black and white cat hung out in the store (gotta love a record store cat) while she informed me about the system that would work best in my apartment. I went home and tried to put the speakers/turntable together on my own...as mentioned, my brain doesn't work well with technology. Something wasn't right. I called the store to ask for help, and the (female) co-owner CAME OVER TO MY HOUSE (I live 2 blocks from the store) to help me trouble shoot the issue. Turns out, I had not connected the power cable from the speakers to the turn table. (slapping forehead) I nearly hugged her. What a wonderful human being. I CANNOT RECOMMEND THEM ENOUGH. Thank you, Common Beat. You literally rock!

Joe is the best. He fixed a tv for me that seemed to have a unfixable accident. He was in frequent…read morecommunication throughout the repair and offered some solid home electrically and tv/audio set up advice.

No bull, not trying to to get your money! Honest. Easy to communicate with great response timeread more

Had such an amazing experience with Alex! Brought my Macbook to Apple because it wasn't turning on…read moreand was told there was water damage and it would cost $1000 to fix and I might as well get a new computer. Saw the great reviews of Philly Tech Repair and went to get a second opinion. Alex was able to get my computer back on and confirmed there was very minimal water damage and just needed a new battery. Within just a few business days I had my computer back, working better than ever and for such a reasonable price. So grateful for Alex's expertise and will definitely go back for any other future issues with my apple products. Highly recommend!

Alex was great! The turn around to get my battery fixed was super fast and he updated me every step…read moreof the way. He even sent me links to buy a new charger from a reputable seller and gave me a lender charger while I wait for my new one to arrive. Very nice, very smart, thorough and quick. Will be going back anytime I have a computer issue.

They were able to replace my daughters mobile phone screen with in 24 hrs AND when she got stuck in…read morehorrible traffic with no way to let them know, they stayed late waiting for her to get there to pick it up. We really appreciate the kindness.

Sophie was amazing! I thought I had lost everything over the past 8 years of my life…read more The repair was speedy fast and I was up and running. no other place I would go. PERIOD

I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!

This was a bit emotional for me because Apple being Apple i was worried (my neurodivergence = I…read morefollow everything written). However, as a blogger on the road who hadn't been able to post I was feeling rather squirrely. Having been referred, and Needing to drive halfway across county the following morning, I felt more comfortable after speaking to the young Russian gentleman with a bob and the business owner (both reassuring me it was a routine procedure), i consented. 90 minutes later I have a phone that stayed turned on overnight and doesnt burn my hand when touched. As for my data problem, the gentleman provided instructions for how to move the data without losing it. After speaking to an Apple tech, who advised I get a new phone because my version 11 phone has only half the capacity of the newer phones out there because "the upgrades require more just to run the phone" and since I can't afford one at the moment, this is the perfect opportunity to learn a new skill ! Thank you, young gentlemen at Mr. Fix!

I had two experiences with this location one I was ripped off by a former employee, Mohammed. He…read morebroke my phone and tried to charge me for replacement. Then, they didn't have the pieces in stock. I made an appointment when I returned, and they still didn't have the unit in stock. The manager took care of me, and I had an overall better experience. Overall, it depends on how you get the experience and be a one-star experience or a five-star experience. If anything seems fishing, ask for a manager or reach out to corporate immediately.

Great caring service! Everyone was knowledgeable and courteous and fixed my Mac Book Air. Thank you!read more

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.