I don't know why anyone would deal with a major bank when we have credit unions. Want to be treated…read morelike a person, not a number? I've been using this Credit Union since 1987 and would not go anywhere else. A recent experience with PC MC reminds me why I hate the big banks.

Unbelievable customer service Credit card had been…read moreconpromised so they sent a new one in snail mail over xmas Repeatedly stated that my original card til I received new one They then cancelled it Seems they dont understand their own system Repeated calls to customer care departmen t go unanswered Avoid this bank

horrible customer service, left 3 messages over a span of 2 weeks, no call back, finally in the 3rd…read moreweek got a call back with a million excuses thrown at me as to why she didn't call back, from the weather to the bank being short staffed etc etc, when dealing with someones money, just a quick call back is appreciated even if you don't have an update, letting the person know there is not update is better than ignoring them, definitely do not recommend

Firstly, I would like to say that when I read the previous review I was hesitant to do any kind of…read morebusiness with Patrick Cloutier at Centum Home Lenders as he was the person I was referred to. However, I decided that I needed to make my own opinion of this person. I'm happy that I did! He was helpful, friendly and went the extra mile to help us (and even got us a better rate than the bank was offering!). He worked with us every step of the way, kept us informed and delivered on the date specified (even though I didn't believe him as it was quicker than expected). When i called he was either available or would call back right away. With all this said, I referred someone else to him and he delivered the same professional and timely manner that he had given to us. (they even thanked me for referring him to them). I hope this helps making your decision as I would definitely go back to him and refer other people to him also with no hesitation. Take care!!

From the owner: Mortgage Brokersread more