I don't know why anyone would deal with a major bank when we have credit unions. Want to be treated…read morelike a person, not a number? I've been using this Credit Union since 1987 and would not go anywhere else. A recent experience with PC MC reminds me why I hate the big banks.

I have been a customer at Scotiabank in Sackville, NB for almost 50yrs. I recently requested…read morespeaking with a loan officer about a loan for a substantial amount. I have yet to hear from anybody and proceeded with another bank. As well I am going away overseas and require Euros for the trip. I have also reached out to make arrangements to get this done, however after several hours of waiting for someone to call me back; I am about to go to another bank for this service as well. What is going on with customer service (lack of) at the Sackville, NB facility. If I do not get results soon, RBC would be more than happy to take over our accounts and any other banking requests moving forward. PLEASE HELP!!!!!!

Staff is always friendly and ready to help…read more Lots of tellers open during the day. Three bank machines located inside.

worst service ever. Had a horrible experience with a teller here last week. Will not be backread more

Unbelievable customer service Credit card had been…read moreconpromised so they sent a new one in snail mail over xmas Repeatedly stated that my original card til I received new one They then cancelled it Seems they dont understand their own system Repeated calls to customer care departmen t go unanswered Avoid this bank

horrible customer service, left 3 messages over a span of 2 weeks, no call back, finally in the 3rd…read moreweek got a call back with a million excuses thrown at me as to why she didn't call back, from the weather to the bank being short staffed etc etc, when dealing with someones money, just a quick call back is appreciated even if you don't have an update, letting the person know there is not update is better than ignoring them, definitely do not recommend