horrible customer service, left 3 messages over a span of 2 weeks, no call back, finally in the 3rd week got a call back with a million excuses thrown at me as to why she didn't call back, from the weather to the bank being short staffed etc etc, when dealing with someones money, just a quick call back is appreciated even if you don't have an update, letting the person know there is not update is better than ignoring them, definitely do not recommend read more