RBFCU is horrible! My young son got his bank account hacked because of their failure to protect…read moretheir customers and now they are not going to help him at all!

Don't bank on it! Service is Really Slow! I attempted to open a business account. After waiting 30…read moreminutes to speak with someone (through a tv screen) I was told I had a charge off from a previous account. The lady WOULD NOT give me any details at all and instead kept repeating that I would "have to settle it with Asset Protection." I was expecting FBI agents to rush in any minute. It turns out it was a $5 charge with a $5 fee. Charged to the account AFTER it was closed ! Settled it, then was told one of my documents wasn't acceptable. A total of 3 hours passed. I returned the following week and was told wait time would be up to an hour. Despite the account being set up and was only pending documents. ULTIMATELY, I asked to schedule an appointment. Are you ready for this! The next available appointment was in 10 days!!! {Going with IBC. Called and phone was answered by a real person. Asked when I wanted to schedule and sent me an email with all the info.} Good job IBC Bank

Samantha Rivera was rude and did not explain the loan thoroughly, jumped my monthly payments from…read more$165 to $216. Overall the company was okay.

I have financed many vehicles throughout my lifetime. I have never had the financial portion be the…read moremost memorable experience. From her honesty to her compassion, to her personality I was very satisfied with the entire process. She even took the time to ensure the best deal was being offered. Thank you!

Professional, friendly & fast!! I would have chosen this bank much sooner, if I had known!!read more

This local bank gives you personalized service, and has the feel of a 'small-town' bank. Everyone…read moreknows your name, they take the time to discuss the weather, the local economy, and really make you feel welcome. They offer a wide variety of banking products at very competitive rates. The fair rates and awesome customer service make this bank an easy choice. Their online banking and mobile banking platforms could use some work, but they are good about communicating with account holders.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

*****Editing this review to add that after I wrote this, RBFCU customer service did reach out to me…read moreand were able to refund the NSF fees. They also apologized for the bad customer service and insisted that they would do some coaching with those folks I spoke with. I appreciate them reaching back out. Only leaving 3 stars because I think it is an issue if the customer service department is picking and choosing who they want to refund fees for and can easily see how personal bias might affect this. I do hope they get training in this area. I'm pretty disappointed in RBFCU. I have well-established accounts at other banks including another credit union and have had accounts here for years. I have a very seldom-used business account that had a PayPal issue and ended up with multiple NSF fees before I caught it. Called to see if there was any way (being a well-established customer) we could have the fees waived and was given a quick no before I even finished my story. I know for A FACT they have done courtesy fee waivers before for other acquaintances and was blatantly told that they do not do them ever. Seems like there may be some equity issues here. It's not the first time I've seen this issue at RBFCU. I then go on to ask the "customer service supervisor" if I could have her name and her direct supervisor's name so that I can verify this information. I was told they didn't give last names, email addresses, or basically any other contact information. This is strange because most people have at least a business email address. We had planned on refinancing our home and car with them, but not when they fought me over $29 NSF fees. This will probably be my last straw with this bank. There are too many other options out there for them to treat established customers like this.

Adding more today; cause I'm really "FRAGGED by RBFCU" over this matter -- 8.17.26…read more.. ...so it seems; the RBFCU security NAZIs have assumed control over YOUR (and MY) MONEY and how they will permit YOU to access and use it. Feels too much like Orwell's "1984"; sounds to much like Rush's 1976 Release of 2112 Album -- specifically, the entire 2112 Overture through the end -- Soliliquy! --- Earlier 8.17.26 Post --- RBFCU security is blocking members from internal money transfers to other members! No help from Credit Union Employees! Horrible online chat and telephone chat as well! RBFCU is sucking almost as bad as USAA!

Sam was great at making a very stressful first time buyer comfortable. I had no idea the process of…read morebuying a home was so taxing, so to have someone like Sam available to answer all my questions and ease my mind was priceless. I would definitely recommend him!

From the owner: Apologies for that oversight. Let me provide you with a revised and shorter version:…read more Welcome to Luxe Living with Hip Wynn Real Estate Group! Discover Your Dream Property in Texas! Samuel Calhoun and his expert team specialize in residential and commercial real estate, offering an exceptional experience in San Antonio, Austin, and Houston. Unparalleled Expertise With years of experience, we cover cozy homes, trendy urban lofts, and sprawling luxury estates. Your Investment, Our Priority Trust us to guide your investment journey, minimizing risks and maximizing returns. The Luxury Home Specialists Indulge in exclusive listings of opulent living spaces. A Client-Centric Approach Personalized attention and genuine care make your experience exceptional. Your Texas Real Estate Guide Rely on our local knowledge to find your ideal neighborhood. Commercial Real Estate Made Easy Tailored commercial real estate services for your business needs. Your Real Estate Success Starts Here Join our satisfied clients and let's make your dreams a reality! Your Key to Texas Real Estate Luxe Living with Hip Wynn Real Estate Group Your Texas Residential and Commercial Experts Email: Samuel@hipwynn.com Phone: 517-749-4001 Office Location: San Antonio, Tx

I've been banking with RBFCU for almost 10 years, have excellent credit and have never gone in the…read morered on my account. Their interest rates for vehicle loans are insane. Even with a 700+ credit score my vehicle loan interest rate is 6.2%. I attempted to refinance but the lowest they'll go on an interest rate is 5.5 percent and all that would save me is $4.00 a month. If you can wait until RBFCU stops behaving like a greedy, soul sucking, scumbag bank and brings interest rates back to planet Earth please wait. Don't throw your hard earned money away to them.

easy auto loans. New ATMs outside give various bill amounts. Early direct deposit. good experience…read moreso far.

I use Frost Bank when I need an ATM machine . They are convienently located all over San Antonio.read more

My elderly mother, declining with dementia and medical issues, had invested her funds with…read moreAmeriprise Financial. But Ameriprise was difficult for me, her son, to deal with -- until her account was moved to Anthony Garcia. Mr. Garcia was a godsend. As a son with a rapidly declining mother in need of specialized care, and a son who knew nothing of my mother's financial investments and affairs, it was difficult dealing with governments, nursing homes, banks, Social Security, and numerous medical offices. Mr. Garcia helped me navigate through the financial demands on my mother's funds and I was able to use her money to give her both good care, and a quality of life she denied herself in later years. Now, she was able to enjoy what she had worked so hard for, and enjoy her life while she could still comprehend what was going on. Thank you, Mr. Garcia, for knowing investments, and also for your compassion and caring for the people you serve.