Too many automatic system reroutes and is quite frustrating. When you have your money invested into…read morea company as such, you expect to speak to a live representative, which they fail to master. I will be removing my investments from my CD and traditional IRA to avoid dealing with this bank any further. customer service is horrendous, do not do business here.

Failed to respond to phone calls. Basic financial partnerships requires contact , and they failed…read moreto provide an option to do that. I called several times and spent over 15 minutes - endless phone tree , and no where voicemail options AWFUL, i would never invest in a company that fails such a basic function: answer the phone ,

I came in for help with my LLC account. The banker I waited for was not friendly. She did not…read moreeven crack a smile. Did not give me Any information needed to keep my account active.. She was not helpful and I could not wait to leave this bank branch. The manager was nice and friendly but the older woman banker was horrible. I will not return and she should NOT be in customer service. I will remove my 20,000 from this bank asap

Currently, I've been a Bank of America customer for 3 years now. Not bad with their service over…read morethe phone and online but when it comes to the physical location, they need to get it together. I know they took measures and closed the bank so it's rare to see customers go in. That being said if we can't go in, FIX THE ATM MACHINES! Having 9 cars waiting for one ATM machine is ridiculous. Can you please fix the other machine!?! This has been a thing for over 7 months! Can this be taken care of??

I have dealt with this company in the past and have had ok service; I'm guessing from my recent…read moreexperience that they must have changed the office staff-- my experience was awful . . . It took me a while to reach the manager via the clerks and when i reach the manager it was like an interrogation instead of a loan. The manager told me to call her back and every time I called the clerks would not allow me to speak to the manager. And the worst feeling of all . . . (in this day and age of identity theft) was that they never contacted me by phone or letter as to whether I got the loan; I assumed it did not go through, and that's ok ... but there is a professional way and an unprofessional way to do things and from my recent experience the staff at this location was has horrible customer service and people skills and are very unprofessional.

Be wary of this company. They are very friendly in the beginning but miss one payment? They'd on…read moreyou like white on rice. We had lost our job and were struggling they seemed very helpful by sending a letter threatening to involve lawyers so I made a call to them to set up a plan. Again very helpful and we made the first months payment and when we went to make the second months payment all the sudden the online payment doesn't work. Turns out they closed the account. Ummm ok? Again they have their lawyers send a crybaby letter to us. Very unhelpful thanks for letting us know not to trust this company!

I am so sad this branch is closing! We love everyone that works here. Carla S was really wonderful…read morein helping us with moving money and wiring for closings. We will be sad to not see the same friendly faces we were used to dealing with. In this building we've been through 4 banks in 30 years and this one was our favorite.

What an old fashioned, friendly bank. I've literally been banking at that sight since my Communion…read more,long ago. Whoever is in charge of HR has done a wonderful job . We love the welcoming security guard and Lola went out of her way to help us. We have met with other personal bankers in the past and they have always treated us like we are worth millions. We appreciate your service and say thank you.

Terrible. One of the two atm machines is always down. Not exaggerating. Tellers don't address you…read moreas Mr or Mrs. Hey I am a customer. We're not drinking buddies. Very unprofessional.

I was originally going to give this place the usual 1 star review (look at the other reviews on…read morehere) but I gave it 5 stars thanks to Teneka. I came in to this branch to verify my identity for another bank, FNBO, that needed a bank representative to verify my information in person. The first representative I talked to didn't know what I was talking about, neither did the second one. Teneka was the only one that was able to assist me in verifying my identity so that FNBO could release the hold on my account. So props to her for that. If it were for the first two it would have been a 1 star review.

I love this bank! The tellers are all very and professional! They are so helpful that they make…read moreyou feel great about paying the bills

The staff rock and they know me by first name. Now I will admit this is the first time a company…read moreknow me by first and last name so I'm little biases. One of the biggest things I like is they will call you for every little thing about your account to make sure it's you swiping your card and not someone else. They have also save me from over Draft a few times by calling and giving me the heads up and I was able to make a deposit to avoid the over draft fee. In short if you want a fun bank that care about you I would recommend you go to them. ~ Willie

I came into the facility with a couple issues. They were resolved quickly by Jeanette Hernandez. I…read morecannot express the superior customer assistance I received. Huntington staff and overall service is superior to any other bank. I will always speak highly of your organization and staff and will recommend others to your bank. Thanks

What a clown show. They allowed my account to be hacked and gave out thousands of dollars of my…read moremoney. I have tried for weeks to get access to my account to pay bills through numerous phone calls and visits to the bank, but they keep blocking withdrawals. Bills are overdue. I have been at this bank for over 50 years but cannot take the poor service anymore. Once Huntington took over they went down hill.

I have used DFS few times and I am never disappointed. The process is quick and everyone is always…read moreso helpful.

Great place to get a loan out. Francisco was very helpful and friendly. I recommend Devon…read morefinancial very highly

This location is very slow. Two tellers on a Monday with no sense of urgency. The bank mgr could…read morecare less that they have a line of 12 people waiting.

Have been a part of the Chase family for years. They have always taken good care of me. Usually…read morebank on line. But whenever I need to go into a branch, they are ready to take care of all of my banking needs.

Hello Credit Union 1 (Evergreen), My name is Donald I'm a…read moresenior and I've been a member for at least 30 years. I had intended to write this review early February 2026 but I had health issues that prevented from doing so... My review was concerning the truly wonderful customer service I received from your employee 'Liz'. Being a senior sometimes it takes time to understand how to handle important matters now that years before understanding would have been no problem. I came in came in with questions concerning my accounts and Liz kindly and patiently took the time to explain, answer and resolve my issues. In the world today many young people are not caring, are in a rush and are basically rude and condescending to seniors. Liz was not at all like that. She was personable, knowledgeable, professional. I can't say enough good things about Liz. I hope Credit Union 1 appreciates how valuable and wonderful customer service representative you have representing your business. Also I would like to commend the Manager There at the Evergreen location, I think his name was Trey ( I hope I spelled his name correctly. He was also very kind and extremely helpful. I Look forward to seeing both Liz and Trey when I do business at Credit Union 1 Evergreen... and Thank you so much.

dear credit union I my name is Jefferson. I've been member for over 30 years I hope this message…read morefinds you well I am writing to express my sincere appreciation for the exceptional customer service I recently received from Jimmie Liz's adrienne Leslie from the moment I reached out regarding impressed by professionalism efficiency and kindness displayed behavior that stood out for example your teams went above and beyond the patience and knowledge shown while addressing my questions made me feel valued customer as a customer it's rare to encounter such dedication and care in customer interactions and this experience has not only resolved my issues but also strengthened my trust in your band please extend my gratitude to your team for their exceptional efforts thank you once again for prio excellent customer service