Amazing customer service. Very friendly ladies, and knowledgeable about hair services. Definitely…read morewould recommend.

Amazing place! Call for appointment and the staff there is very helpful. Good selection and they…read moreare willing to find whatever you are looking for. They are also excellent stylists!

Sunday, I had the Tranquility Head Spa treatment with Maritza, and it was absolutely spectacular…read more Maritza is my regular stylist, and she never disappoints--but this service took things to an entirely new level. The 45-minute scalp massage was deeply relaxing, and the products she used enhanced the entire experience. I left feeling calm, refreshed, and completely renewed. My hair and scalp feel incredible. Maritza's skill, care, and calming energy make every visit special. Please keep offering this service, one of many Head Spa treatments Dillards now offer--it's a true gem! Highly recommend to anyone looking for a luxury, relaxing treatment.

i want to start off by saying this business is amazing! I reached out to the owner and she was very…read morehelpful in finding exactly what I was looking for and everything is at least half priced for brand new high end products. I would definitely recommend and will be telling my friends and family about them!

Ms. Tansey and her manager knew that one of their stylist had taken a $65 Zelle deposit as…read morerequested from me months ago. The stylist was there when I went to get my locs done months ago. However, the stylist claimed that she had to take another appt and would reschedule me. This was not right because I had a scheduled appt. I asked the stylist for my deposit back and she stated she didn't have it while she was standing there having a pizza delivered via DoorDash. Both Tansey and her manager acted like I was bothering them when I asked for an explanation and refund. I have not called anymore and have given this to God, but Ido not want anyone else to get caught up with this salon. We shall see how long they remain open because God does not play about His children. This salon owner, manager, and stylist lack integrity and ethics. Save your time and money.

Hair Stylist Tisa was so professional and her customer service was exceptional, I love my hair…read more.Boosted my confidence I left with a smile on my face , Thanks Tisa.

Ordered a new system it came in and was cut terribly! After a botched cut the facility offered to…read morereplace all of the missing hair with an extension, which was sewn in very noticeably which made me extremely self-conscious and I was very embarrassed. The facility did not offer to replace the system, and the correction was not acceptable. After spending so much money on the system and being so excited anticipating it imagine how I felt after going through this. In addition to that, the existing system that I came in with was thrown in the garbage instead of being given back to me. Per Jackie at the facility she said they are not a storage facility and their staff did not give me back my system after they took it off my head. Instead, they threw it in the garbage. The bond this facility uses is not sufficient for long hair systems as it loosened very quickly after each service. Their idea of providing a solution was unprofessional and inappropriate. If you have long hair, I do not recommend going to this facility for your services. Not only are they incompetent, but the level of service was degrading.

I usually book with Joshua for all of my hair needs and he does not fail to make me feel…read morecomfortable and confident at all times. Helping me throughout my hair growth journey hasn't been easy but I am optimistic to continue seeing great results.

I have never been happier with the way I look since I met Catherine. When I lived in NYC, I was a…read more"Hair Club for Men" client. They made a big ordeal everytime I went for a maintenance appointment. I got disgusted with their high fees and having to sign a contract so I took off my "system' and decided to go "au natural." I went 15 years without hair and lost my confidence and self esteem. The minute I met Catherine, I knew I was in good hands. She listened to my expectations and explained everything to me without all the BS. If you're looking for a place to go where you'll be treated as an individual by a highly qualified professional, call Catherine for a free consultation and you'll see what I'm talking about. Catherine got me hooked on The Crowning Glory Clinique." I feel GREAT, look GREAT and I've gotten nothing but positive feedback from my Facebook friends.

I went there somewhat nervous about my thinning hair. I've never worn a wig before and every wig…read moreI've seen before coming here was so unnatural, which Is NOT what I wanted. I was AMAZED how natural all the wigs and hair pieces they offered were. I immediately felt comfortable once I entered.... which was a huge stress relief. The environment is extremely private...which was good for my husband...(hehe). Anyway, Cat was simply amazing at matching my color, and explaining everything to me. I called initially for a consultation....not knowing what to expect, but I left so excited for my "new" look. She made me feel so beautiful, comfortable, and I actually had a good time :-) I would recommend ANYONE who is experiencing hair loss to just call and make a consultation... just to see what it's all about. It will change your life. I've had my wig for only a week, but my confidence is through the roof. I get compliments ALL the time....... and nobody can tell it's a wig ;-) Now, I have my husband going to her for a hair piece......he is a "Macho" man and is extremely active, So to have him wear a hair piece is a HUGE deal. I cannot believe how natural his hair looks! He sweats and plays sports.....and it does not go anywhere. It's a whole different life for us. If you are experiencing hair loss........just call for a consultation. It's free and will provide you with valuable knowledge ..and if you decide to take the route of replacing your hair..I PROMISE your life will change for the better..

Lily is so helpful and has gone above and beyond to get me exactly what I need. If it's not in…read morestock she will get it even offering to mail my items if needed. I highly recommend!!!

While they have a nice selection,the price are out of control…read more I asked the price of a simple wide fabric headband. Not a full hat,not a turban,a plain fabric wide headband.... $39.99..... This style headband normally retails for $3.99-$10.99..... She said " It's Bamboo"... A quick googling showed the median price point of about $.19.99 ish.....for a similar item made from Bamboo. First of all,you're vending from a flea market stall,second of all,if you're targeting the hair loss market with your insane mark up;shame on you.

Hi John here. Hollywood lace are impeccable to deal with. Friendly and efficient. Their hair…read moresystems are of outstanding quality and are the best in my opinion. The hair systems are so natural and light. recommend. John Ireland

On 7/4/2024, I ordered via the internet 4 hairpieces. A few days later I got a call from Bill, who…read morestated he only had 3 in stock, would I prefer to wait till they all were here, I said yes. Three of the four hairpieces arrived a few days later - incomplete order - they were not what I ordered, and the colors and the bases were incorrect. Two different bases and two different colors. I contacted them, they wanted me to pick out the one I liked and return the others. After a thorough examination, I was not happy with any of the hairpieces, so I returned all 3 insured via USPS Priority mail received on 7/23/2024. I requested a full refund. They requested the tracking number, gave it to them, and showed the package arrived. Every time I contacted them for an update, I got a generic response, send the tracking number. Sent 3 times. I WANT A FULL REFUND, AFTER READING ALL OF THE COMPLAINTS ON BBB AND YELP, and SEVERAL OTHER SITES - THIS PRACTICE SEEMS TO BE THE WAY THEY RUN THE BUSINESS - TRY TO SEND CUSTOMERS INCORRECT ITEMS. I got a response after disputing my credit card wanting to correct the problem. I HAVE LOST ALL FAITH IN THIS COMPANY-THEY ARE DECEPTIVE AND TAKE ADVANTAGE OF CUSTOMERS. UNLESS A FULL REFUND IS GIVEN IMMEDIATELY I WILL SUE THEM IN SMALL CLAIMS COURT. Stay away from HL, this is a very shady business. Yesterday they refunded $224.85 of my $973.36,this does not ever cover the cost of one system- the charge will continue in dispute until the full amount is received. They have admitted their mistake and now don't want to take responsibility and give me - a FULL REFUND - can not trust them. GO HAIRLESS BEFORE YOU DO BUSINESS WITH HOLLYWOOD LACE/SWISS LACE.